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Everything posted by Jitendraa
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Hello, Thank you for contacting MyThemeShop. Schema Premium theme will also not work without WP Review plugin. So, you can use the plugin with the free version of the theme to cover your requirement. Thank you.
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[Onepage] can the 'Features' section become buttons?
Jitendraa replied to austingreyson303's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. This is not possible with the Paid version too. You need to add HTML inside the description section and use CSS to design them to cover your requirement. Thank you. -
Hello, Thank you for contacting MyThemeShop. Are you referring that only the business owner to reply to a customer's review? If so then this feature is not available with the plugin at the moment. You can check for other custom solutions for that. The plugin can import Yelp, Google and Facebook reviews in a widget. Thank you.
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[Blogging] Theme function not working as show in the demo
Jitendraa replied to infospot1's topic in Pre Sales Questions
Hello, Feel free to let us know if you need any other help in future. Thank you. -
[Blogging] Theme function not working as show in the demo
Jitendraa replied to infospot1's topic in Pre Sales Questions
Hello, We do not have any such theme in our collection. You need to customize any theme to look like this. Thank you. -
[Blogging] Theme function not working as show in the demo
Jitendraa replied to infospot1's topic in Pre Sales Questions
Hello, All the settings of our theme are available inside the Theme Options panel. You need to activate the theme for using the settings. 1. The renewal price is only for the support and updates. If you do not want them, you can cancel your renewal and you can access the product on your site without any issues. 2. No, with the purchase, you'll get one year of support for free. If you are using a Free theme, then you have to pay only for support separately. 3. The renewal will be same, $35 for 3 site license and $19 for single site license. Thank you. -
Hello, Thank you for contacting MyThemeShop.All our products are available with one year of premium support and updates and are mentioned on the landing pages as well: However, anything you download can be used for the lifetime on your website for which you purchased the product. There is a nominal renewal fee per year for receiving updates and support after one year has lapsed, but you can cancel that at any time. 3 site license refers that, you can use the product on upto 3 domains. With the Extended Membership, you can get all the themes and plugins in it and use them. Hope that helps. If you have any other question, please let us know. Thank you.
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[Schema] Difference between Schema & Schema Lite?
Jitendraa replied to hobohiggs's topic in Pre Sales Questions
Hello, Feel free to let us know if you need anything else. Thank you. -
Hello, The theme is not designed as that. You can customize it to achieve your requirement. This type of customization are not provided by us. Thank you.
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[School] School for wordpress 5.3?
Jitendraa replied to azmirahmmhed101's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. The theme is compatible with the latest version of WordPress. The sales page will be updated soon. Thank you. -
Hello, Thank you for contacting MyThemeShop. Yes, we can help you with the adjustments. We have generated a custom invoice for you so that you can get the Support Plan by paying $9/year only. Please use the below invoice to complete your purchase: https://mythemeshop.com/checkout/order-pay/658012/?pay_for_order=true&key=wc_order_AMpKjQurHtynE Hope that helps. Thank you.
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Hello, Thank you for contacting MyThemeShop. You need to purchase the theme again for using that. Thank you.
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[Designer] i want to cancel and Return my Money
Jitendraa replied to icopun.com's topic in Pre Sales Questions
Hello, If you have made the purchase with your Credit/Debit card, then it'll take 7-15 days for the amount to reflect on your statement. Thank you. -
[Designer] i want to cancel and Return my Money
Jitendraa replied to icopun.com's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. We can see a refund was already initiated for the purchase. Let us know if you need anything else. Thank you. -
Hello, Thank you for contacting MyThemeShop. Yes, the Schema Premium theme has the Theme Options panel. Thank you.
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Hello, Thank you for contacting MyThemeShop, and we are really sorry for any inconvenience this may have caused. All our products are available with one year of premium support and updates and are mentioned on the landing pages as well: http://take.ms/A6sj6 It looks like the recurring subscription was left on auto-renew. Our automated system even emailed you about the upcoming charge before making that happen actually. We are sorry that our product didn't fulfill your requirements. We have issued you a refund, and you should see it back in your payment account soon. We are continuously improving our products so we would request you to check back in future to see if we might have something relevant to your needs. Hope that helps, please don't hesitate to let us know if you need help with anything else. Thank you.
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Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.
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Hello, Thank you for contacting MyThemeShop. We do not usually offer replacements, but we are making a one-time exception for you. You can download the requested product from your member area. Hope that helps, please don't hesitate to let us know if you need help with anything else.
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[General] Rank Math plugin related query
Jitendraa replied to karanbhagat's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. Yes, you can get the theme work with Rank Math without any issues. Thank you. -
Hello, Thank you for contacting MyThemeShop. Yes, with the quiz plugin, you can get some quizzes to import. Thank you.
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Thank you for using MyThemeShop.