[OFFER ALERT!] This Halloween, Get Any Premium Theme for Just $19 [GET IT NOW]
Jump to content

Mili

Support
  • Posts

    125,656
  • Joined

  • Last visited

Everything posted by Mili

  1. Hello, Thank you for contacting MyThemeShop today. To be able to connect to our Rank Math plugin please create a free account on RankMath.com You can then use that login information to login to your Rank Math plugin as shown on your screenshot. Let us know if that helps. Looking forward to helping you. Thank you.
  2. Hello, Thank you for contacting MyThemeShop today. 1 - You will get a link to login to your member's area on MyThemeShop and from there you will be able to download a .zip file of your theme. 2 - We provide the support to you just like we are replying to your request here. You would submit your support requests here once you purchase the theme. 3 - A licence is basically an installation of the theme on an online server, that can be on a domain or on a subdomain. If you are working on a subdomain as a test, that's no problem, the licence will apply to that subdomain. Then when you want to switch it to a live site just let us know and we will change the licence for you. I hope that helps. Looking forward to helping you. Thank you.
  3. Hello, You could modify the theme if you hire a developer so that they can create a custom solution for you but the theme by default will not have the same layout as that site you mention. I hope that it clarifies the request. Thanks,
  4. Hello, Thank you for contacting MyThemeShop today. Unfortunately the theme Blocks by default does not have that layout. We have a theme that is similiar to that layout which is our OnePage theme: https://mythemeshop.com/themes/onepage/ However it also does not have the same feature/layout as the site that you show. You may need a custom solution. Looking forward to helping you. Thank you.
  5. Hello, Thank you for contacting MyThemeShop today. We are happy to know that you have resolved the issue. Looking forward to helping you. Thank you.
  6. Hello, Thank you for contacting MyThemeShop today. Please share your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you.
  7. Hello, Thank you for taking the time to write us your kind words, we really appreciate that. We look forward in helping you again. Have a great weekend.
  8. Hello, Thank you for contacting MyThemeShop today. The theme Blocks integrates with WP Review plugin just like other themes. The plugin WP Review will be able to add reviews to your posts or pages. You can even add those same reviews to other pages by using shortcodes. You can take a shortcode of a review and add multiple reviews into one single page/post. To learn more about how it works please click here, it will show you a video. There is no option to sort posts based on the reviews, unfortunately. We do not have a filter for reviews. Looking forward to helping you. Thank you.
  9. Hello, Thank you for contacting MyThemeShop today. Here are two themes that might interest you: https://mythemeshop.com/themes/newstoday/ https://mythemeshop.com/themes/best/ They have somewhat of a similar layout. Looking forward to helping you. Thank you.
  10. Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?filter=5 Thank you in anticipation.
  11. Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?filter=5 Thank you in anticipation.
  12. Hello, Thank you for contacting MyThemeShop today. A plugin such as Rank Math cannot decrease your website's traffic unless you specifically clicked on an option to not index that particular pages. Rank Math does not do that by default. Send us a link to your site we can take a look. Also, please use this tool to determine if the drop in traffic didn't coincide with any Google Algorithm updates: https://barracuda.digital/panguin-seo-tool/ Looking forward to helping you. Thank you.
  13. Hello, Do you still need help regarding this? Looking forward to help you.
  14. Hello, That does look like the developers of the plugin WooCommerce will need to fix that. Hopefully they fix that soon. Looking forward to help you.
  15. Hello, Thank you for contacting MyThemeShop today. You can connect your email submission form to a service such as MailChimp. Then from the MailChimp account you can export emails and handle all the emailing functions from there. Click here to see a video on how that is done. Looking forward to helping you. Thank you.
  16. Hello, Thank you for contacting MyThemeShop today. We are not sure what you mean. What are you referring to be a bug? Is it the URL that says "categoria" in your product slug? The permalinks can be changed inside of WP > Settings > Permalinks If it is for your products you can see more information on that here: https://docs.woocommerce.com/document/permalinks/ Looking forward to helping you. Thank you.
  17. Hello, Thank you for contacting MyThemeShop today. It might have been a temporary caching issue. Let us know if it happens again. Looking forward to helping you. Thank you.
  18. Hello, Thank you for contacting MyThemeShop today. We are glad that you have found the issue. Thank you for letting us know.
  19. Hello, We have not received your WordPress login access. Please try sharing that again or you can use this plugin to share access with us: https://wordpress.org/plugins/temporary-login-without-password/ Thanks,
  20. Hello, Thank you for contacting MyThemeShop today. Please share the post URL where that issue is happening. Additionally; Please share your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you.
  21. Hello, Please share your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you.
  22. Hello, The sensitive data field seems to be empty. Can you try posting your information again? Looking forward to help you.
  23. Hello, Thank you for contacting MyThemeShop today. 1 - On which post or page is the Focus Keyword issue happening on? Can you share that page or post link with us please? For all the other questions that you had, please separate them into a new support ticket to help us avoid confusion as we may need you to clarify some of them as well. You will get an answer much faster like that and you can submit as many support tickets as you need. Looking forward to helping you. Thank you.
×
×
  • Create New...