[OFFER ALERT!] This Halloween, Get Any Premium Theme for Just $19 [GET IT NOW]
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Montgomerie

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Everything posted by Montgomerie

  1. Hello, Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that. The coupon code is applicable to Extended Membership only and not to the single products. Hope that helps. If you have any further question(s), please let us know. Thank you.
  2. Hello Chris, Thank you for contacting MyThemeShop today. Can you please contact our accounts team by following below link? https://mythemeshop.com/contact-us/ and do mention the URL of this thread. Looking forward to help you. Thank you. P.S. All our single products are available with one year of premium support and updates and is mentioned on the landing pages as well: http://take.ms/8A6EU However, anything you download can be used for the lifetime on unlimited domains you own. The product's price on the landing page is for the first year. From the second year, you have to pay only $19 to get support and updates. You can cancel at any time, though.
  3. Hello Aditya, Thank you for contacting MyThemeShop and sorry for not following up quickly and any inconvenience that might have been caused due to that. Is your account working fine now? Looking forward to help you. Thank you.
  4. Hello, Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that. I've added $10 Store Credits back to your account. Hope that helps. If there is anything, please let us know. Thank you.
  5. Hello, Please use the page under #Account/Signup Issues and you should hear back from them asap. Looking forward to help you. Thank you.
  6. Hello, Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that. If you used echeck to make the payments, the products will be added to your account automatically once the echeck is cleared. This all happens automatically and we can not interfere in the process. You can however request your bank to clear the payment asap. Hope that helps. If you have any further question(s), please let us know. Thank you.
  7. Hello, Really glad to hear that. We are happy that you found our support helpful. If you need any assistance ever, please feel free to contact us again. Thank you.
  8. Hello, Sorry for the mismtach there. He meant to say, $87 is the signup fee for the first month. From 2nd month onwards, you just need to pay a nominal fee of $9/month to get premium support, updates & free access to all our new releases. Hope that helps. If you have any further question(s), please let us know. Thank you.
  9. Hello, Thank you for contacting MyThemeShop today. The offer is no longer valid. It was taken down 14 hours from now. I'm sorry you missed it. If there is anything, please let us know. Thank you.
  10. Hello, Thank you for contacting MyThemeShop today. Unfortunately, as we do not allow multiple accounts and our firewall doesn't accept using same payment accounts for 2 different profiles, you won't be able to do that. If you have any further question(s), please let us know. Thank you.
  11. Hello Chuck, Thank you for contacting MyThemeShop today. Yes, the deal is still live. You need to use a coupon code on the checkout page. You can find the code on this page: https://mythemeshop.com/offer/ Hope that helps. If you have any further question(s), please let us know. Thank you.
  12. Hello, Happy to help. Please let us know if you need any assistance. We are here to help. Thank you.
  13. Hello, Thank you for contacting MyThemeShop today. Seems like you already made a purchase. You can check the changelog here however: https://mythemeshop.com/changelog/?product=wp-review-pro and we release updates as soon as we find any issue(s)/bug(s) with the plugin and all our products are fully tested and compatible with the latest version of WordPress. Hope that helps. If you have any further question(s), please let us know. Thank you.
  14. Hello Navjot, Thank you for contacting MyThemeShop today. Yes, you can use the themes and plugins on your clients' websites' using Extended Membership license. You will be getting free access to all our new releases while you stay as a member without paying anything extra. Hope that helps. If you have any further question(s), please let us know. Thank you.
  15. Hello, Can not promise the turn around time but we will definitely consider it. We appreciate your feedback. If you have any question(s), please feel free to open a new thread in our premium section and one of our moderators will be more than happy to help you. Thank you.
  16. Hello, Can you please contact our accounts team from here: https://mythemeshop.com/contact-us/ and they will help you further with this. Please drop the link in your mail so you don't have to explain your needs again. Looking forward to help you. Thank you.
  17. Hello Shardha, Yes, every single purchase comes with an additional recurring cost of $19 every year. To avoid all those costs, you can simply purchase our Extended Membership license, which comes with a single recurring cost and provides you access to all our Premium themes & plugins. As you have purchased premium products from MTS, your profile must have activated a coupon code to get the Extended Membership for additional discount, which applies on recurring payments as well. Please check your member's area for the code. Hope that helps. If you have any further question(s), please let us know. Thank you.
  18. Hello Tarso, Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that. Here are the answers to your questions: 1. No, none of the premium plugins are included with the theme. You'll have to purchase them 2. All our products are available with one year of premium support and updates, and is mentioned on the landing pages as well: http://take.ms/8A6EU The product's price on the landing page is for first year. From second year, you have to pay only $19 in order to get support and updates. You can cancel at anytime though. 3. We always suggest to create a child theme when making changes to the core files of the theme, so you don't lose any of the changes when an update comes. You can do so with just one click in NewsPaper theme. 4. Yes, anything you download can be used for lifetime on unlimited domains you own. 5. That is not an option in NewsPaper theme due to different layout options for the single post/page. Hope that helps. If you have any further question(s), please let us know. Thank you.
  19. Hello Dani, Thank you for contacting MyThemeShop and sorry for not following up quickly and any inconvenience that might have been caused due to that. As much as we want to help you, we do not have the older version of the theme with us. We do not store older versions of the themes/plugins on our server. However, looking at your account history, we can offer you a great discount in purchasing the latest version, which uses our latest Framework with lots of improvements. Please contact us using the contact form here and leave the link of this thread in the message: https://mythemeshop.com/contact-us/ Looking forward to help you. Thank you.
  20. Hello Penny, Thank you for contacting MyThemeShop today. Yes, you will get access to all new product releases (themes & plugins) for a complete year with Extended Membership, along with a license to use them on your client websites'. All updates are included for free as well. Hope that helps. If you have any further question(s), please let us know. Thank you.
  21. Hello, Thank you for contacting MyThemeShop today. Sure. Please check below post for a live demonstration: http://demo.mythemeshop.com/newspaper/2015/04/10/these-pixelated-portraits-are-created-using-something-unexpected-but-genius/ Hope that helps. If you have any further question(s), please let us know. Thank you.
  22. Hello, We are really happy to hear your valuable feedback. It means a lot to us. We try our best to help our users as much as we could do and in a timely fashion. If you ever need any help, please remember, we are here to help happily. Happy holidays!
  23. Thank you for contacting MyThemeShop today. Here are the answers to your questions: 1. Can you please try in some other browser? Sorry for the trouble. 2. You can simply install the Pro version and all your previous reviews from the free version will show up. Though, please do take a backup before doing that. Hope that helps. If you have any further question(s), please let us know. Thank you.
  24. Hello, Can you please try with this link? https://mythemeshop.com/go/pay/TETYV-ccaee2d4d7aef885 Thank you.
  25. Hello, I generated a link using the coupon code you provided. Here we go again with a new link: *Removed* Hope that helps. If there is anything, please let us know. Thank you.
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