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Everything posted by Montgomerie
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Hello, Thank you for your kind words, they mean a lot to us. We always try to help as much as possible in shortest possible time. If you ever have any question, please feel free to open a new thread and we will be more than happy to help you. Thank you.
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Hello Brian, Thank you for showing your interest in WP Google Translate plugin. Could you please try in some other browser or do a hard refresh. We just released an update, that should fix the issue for any user who was facing that issue. Hope that helps. If you have any other question, please let us know. Thank you.
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Hello, Thank you for contacting MyThemeShop today. Did you check our WP Review Pro plugin? It has an option to let your users leave a rating. https://mythemeshop.com/plugins/wp-review-pro/ Hope that helps. Please let me know if you have any further questions. Thank you.
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Hello Enzo, We have 9 people working in different time zones on the support forums. So, someone is always available to help you if you need it. Hope that helps. Thank you.
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Hello, We are really glad to hear that we were able to help you. We strive towards customer satisfaction and try our level best to help in least possible time. I appreciate you taking time in writing your feedback. Please remember, if you need help with anything, we are always here to help. Thank you.
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Hello, Thank you for contacting MyThemeShop today. Could you please follow this link: https://mythemeshop.com/get/hosting/ and at the top right hand corner, click on Chat button: http://take.ms/Allfrto get more information about the server(s). Hope that helps. If you have any other question, please let us know. Thank you.
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[Spike] Need To Buy Themes For Another Honda Blog
Montgomerie replied to gustic's topic in Pre Sales Questions
Hello, Could you please contact our accounts team by following this link? https://mythemeshop.com/contact-us/ Looking forward to help you. Thank you. -
[General] Presscastle.com Legit?
Montgomerie replied to seetristravel's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. They are not selling our themes, they are sending the users back to our website. Seems like they are using our affiliate program. Where did you see that they were selling our products? Thank you for your concern though. Appreciate that. -
Hello Ozhan, Really glad to hear about your experience with MyThemeShop. We are always happy to help our users. If in future you need assistance with anything, please let us know and we will try our best to help you. Thank you.
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Hello, I am really glad to hear those words. It is also a pleasure to know that our products fulfilled your wife's your requirements for a theme. and thank you for your valuable suggestions, it means a lot to us. We will see what we can do with that. If you need our help with anything, please don't hesitate to ask.
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Hello, I am really glad to hear those words. It is also a pleasure to know that our products fulfilled your requirements for a theme. Sure, we will try our level best to provide you best support in the industry. If you need our help with anything, please don't hesitate to ask.
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Hello, Thank you for your kind words, means a lot to us. Please remember, we are always here if you need us. Good day.
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[BookShelf] Presale Question Bookshelf
Montgomerie replied to dakenso's topic in Pre Sales Questions
Hello, We provide help with Premium items in premium category of our forums for obvious reasons. So I'm not sure if the above code will help. Thank you. -
[BookShelf] Presale Question Bookshelf
Montgomerie replied to dakenso's topic in Pre Sales Questions
Hello, Sure, that could be achieved and we can definitely help you with that. Hope that helps. Thank you. -
[BookShelf] Presale Question Bookshelf
Montgomerie replied to dakenso's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop today. Unfortunately, we do not have any plans on launching a wider version of this theme. Hope that helps. If you have any other question, please let me know. Thank you. -
Hello Seppe, Glad you found our support forums helpful. May face any other difficulty, please feel free to open a new thread and we will be more than happy to help you. Thank you.
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[SociallyViral] Coupon Code Not Working
Montgomerie replied to cristi547's topic in Pre Sales Questions
Hello, Sorry for not following up quickly. The reply was made on your email. Did you get that? Thank you. -
[Developer Package] Purchasing The Developer Package
Montgomerie replied to tcgcomputer's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. Unfortunately, none of our packages allow reselling of any of our item. You can only use our themes/plugins on your client(s) website(s). You as their representative will get all the updates & support. Hope that helps. If there is anything, please let me know. Thank you. -
Hello, I would advice some newer theme, like SociallyViral or MagXP. Hope that helps. May you have any other question, please please let us know. Thank you.
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Hello, Yes, all single products like a theme is a one-time payment and comes with lifetime free support and updates. Creating a child theme is only recommended if you are planning to make change in the core files of the theme, other than CSS changes, which can be easily done through our theme's options panel. Hope that helps. May you have any other question, please please let me know. Thank you.
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[SociallyViral] Help For Selecting A Theme To Buy
Montgomerie replied to siddardha's topic in Pre Sales Questions
Hello, Unfortunately, we can not support 3rd party plugins or themes, may they be developed by Auttomatic. We can only support themes and plugins developed by us. Hope you understand. If there is anything, please let us know. Thank you. -
[SociallyViral] Help For Selecting A Theme To Buy
Montgomerie replied to siddardha's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. Unfortunately, none of our themes are designed for bbPress. They may work, but we can not guarantee 100% compatibility. However, for the license, yes, you will get free lifetime support and updates with single theme/plugin license. Hope that helps. May you have any other question, please please let us know. Thank you. -
[WP Mega Menu] Developer Licence: Resell Plugins In Own Themes?
Montgomerie replied to chalid's topic in Pre Sales Questions
Hello Chalid, Thank you for contacting MyThemeShop. With Developer license, yes you can include any theme or plugin in any package which you can sell on ThemeForest or any other website. Hope that helps. May you have any other question, please please let me know. Thank you. -
[General] Event Management Theme (Integration Eventespresso)
Montgomerie replied to peter415's topic in Pre Sales Questions
Hello Peter, Unfortunately, we have not tested eventespresso plugin. You may want to test the plugin with one of our free themes or a premium theme and see if taht works. For MailChimp, you can check our latest free plugin: https://wordpress.org/plugins/wp-subscribe/ Hope that helps. May you have any other question, please let us know. Thank you. -
Hello Malcolm, We are glad you found our help useful. Feel free to ask if you need any other help in future by opening a new thread. Thank you for using MyThemeShop.