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Montgomerie

Support
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Everything posted by Montgomerie

  1. Hello, Unfortunately, we do not have any theme in our theme club in which we offer support for bbPress or any other forum. If there is anything else, please let me know. Thank you.
  2. Hello, Thank you for your interest in purchasing our Clock theme. Here is the screenshot of the widgets included in the theme: http://take.ms/Gs3ZS By default the theme does not have any forum support. Though, you could try using bbPress with Clock theme to setup a forum, but I'm not sure how will that look and work. Hope that helps. If you have any other doubt, please feel free to contact us. Thank you.
  3. Hello, I am really glad that you like our themes and support. If you need any sort of help regarding our themes, please don't hesitate to contact us again.
  4. Hi, I am really glad you found our support helpful. Thanks for trying our theme and please don't hesitate to contact us again if you need help.
  5. Hi, I am really glad you found our support helpful. Thanks for trying our theme and please don't hesitate to contact us again if you need help.
  6. Hi, I am really glad you found our support helpful. Thanks for trying our theme and please don't hesitate to contact us again if you need help.
  7. Hi, I am glad that answered your queries. I would really appreciate it if you could leave us a testimonial on http://bit.ly/1jNTNkn. Nothing too fancy, just a few words describing your overall experience with MyThemeShop. This will help us serve you, our members, better. Really appreciate your time and patience. Thanks.
  8. Hello Majken, Here are the answers to your questions: 1. That image is using the standard size for showing an Advertisement, 728x90px. But yes, you could display a larger image/Ad over there. 2. No contact form template is included with that theme. You may however use any of the free plugin available on WordPress.org. Here are a few suggestions for you: https://wordpress.org/plugins/simple-basic-contact-form/ https://wordpress.org/plugins/simple-contact-form/ 3. The subscribe widget included in the theme works with Google's Feedburner: http://feedburner.google.com/ You would need to register there to make the subscribe widget work properly. Hope that helps. If there is anything, please let me know. Thank you.
  9. Hi, I am glad that you found the help useful. If you have any other questions in future, know that we are here to help you. Could you please leave us a testimonial on http://bit.ly/1jNTNkn about your overall experience with MyThemeShop? We appreciate your time and patience.
  10. Hello Saad, If your question is about refund or anything related to that, please contact us using the contact form from this page: https://mythemeshop.com/contact-us/ The billing department will help you. Thank you.
  11. Hello, 1. Yes, they can resell the purchased website from you. That is not an issue. 2. Yes, in that case, the original buyer of a theme will receive free direct support from us. Hope that helps. If there is anything, please let me know. Thank you.
  12. Hello, Here are the answers to your questions: 1. Yes, you can place a banner in the header, next to the logo in the right hand side if you have selected the header layout as shown in the screenshot: http://take.ms/1u3JS The Ad could be 728x90px in dimensions. 2. Yes with custom CSS it could be done. We can help you with Custom CSS. Hope that helps. If there is anything, please don't hesitate to ask. Thank you.
  13. Hi, We're glad you're satisfied with our products and services. Don't hesitate to ask if you have any issues in the future.
  14. Hello, Thank you for your purchase. For any issue(s), please don't hesitate to open a new topic in our premium support forums and we would be happy to help you. Thank you.
  15. Hello, Unfortunately, there is no grid layout option available in our Schema theme, yet. Hope that helps. If there is anything, please don't hesitate to ask. Thank you.
  16. Hello, We are here to stay as long as WordPress is there, you do not need to worry anything about support. We do not have any lifetime for our themes, you could use them for as long as you want, we offer regular updates so nothing breaks out when a new version of WordPress comes in. Hope that helps. If there is anything, please don't hesitate to ask. Thank you.
  17. Hi, I am glad you found our help useful. Let us know if you need help with anything else in future.
  18. Hello, As stated by my colleague, the restrictions are based on per person basis. Hope that helps. If there is anything, please let us know. Thank you.
  19. Hi, It is feedback like this that keeps us motivated to keep our answers more helpful, replies more timely and themes more awesome. Thank you.
  20. Hi, Thanks for your feedback. I'm glad we could be of help. Don't hesitate to contact us again if you face any other issue in the future.
  21. Hello, Glad we were able to help you. If you have any sort of question related to our themes in future, please don't hesitate to ask us. Thank you.
  22. Hi, Glad, we were able to help you out. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you.
  23. Hi, Glad, we were able to help you out. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you.
  24. Thank you for your kind words. We look forward in helping you in the future.
  25. Hi, Thanks for your feedback. I'm glad we could be of help. Don't hesitate to contact us again if you face any other issue in the future.
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