Montgomerie

Hello, Thank you for sharing the details. Can you please share the FTP details as well in the Sensitive section? We need to dig the issue further as the settings seems correct. Looking forward to helping you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.

Hello, Glad Sitemap's issue is resolved. Can you please confirm if you are talking about this theme? https://wordpress.org/themes/colormag/ Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please try to flush the rewrite rules by heading over to WP Dashboard >> Settings >> Permalinks and click on the Save Changes button without changing any value? If that doesn't help, please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.

Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.

Hello, Thank you for contacting MyThemeShop today. Once approved, you can download the plugin from here https://www.facebook.com/notes/rank-math-seo-plugin/download-rank-math-for-free/222805191925148/ Hope that helps. If you have any further question(s), please let us know. Thank you.

Hello, Can you please confirm if your hosting is using at least PHP 5.6 and ask them to use the latest version of cURL which is 7.61.1 You can also show this article to them: https://blogs.agilefaqs.com/2013/11/25/curl-35-unknown-ssl-protocol-error-in-connection/ Looking forward to helping you. Thank you.

Hello, Glad it's working fine now. Please let us know if you need any further assistance, we are here to help. Thank you. P.S. If possible, use PHP 7+ as that's really fast and efficient.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Assuming you are using the latest version of the plugin (0.9.12), can you please tell us the PHP version of your website? Looking forward to helping you. Thank you.

Hello, I was able to login to your website. Can you please send us the cPanel login details? We would need to check your error log to find the possible cause. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Glad your issue is resolved. Please let us know if you need any assistance, we are here to help.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. While trying to access your website, I noticed it's down. Can you please fix that and let us know? You can check here: https://downforeveryoneorjustme.com/ Looking forward to helping you. Thank you.

Hello, Please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.

Hello, Can you please tell us which theme are you using? Looking forward to helping you. Thank you.

Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.

Hello, Please request them to enable the server-side error log and share that with you when you visit that Sitemap page. Also, did you try with Yoast's sitemap functionality? Is that page also throwing a 500 error? If you are on Apache, which seems like the case, please ask them to add the following rules to your site's configuration: # Rewrites for Rank Math SEO XML Sitemap rewrite ^/sitemap_index.xml$ /index.php?sitemap=1 last; rewrite ^/([^/]+?)-sitemap([0-9]+)?.xml$ /index.php?sitemap=$1&sitemap_n=$2 last; Looking forward to helping you. Thank you.

Hello, Sure. Please let us know once you hear from the developers. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. It seems like the theme you are using is also adding canonical URLs to the page, which are not necessary. Can you please check with the theme author and ask them to remove those tags or ask how to add a filter so they are not rendered on the frontend? Looking forward to helping you. Thank you.

Hello, I have updated the plugin to the latest version. Can you please test again and let us know with the post ID/link where you might be facing the issue again? Looking forward to helping you. Thank you.

Hello, You need to join the Facebook group, as the plugin is exclusively available to a select few. Once approved, you can download from the following link: https://www.facebook.com/notes/rank-math-seo-plugin/download-rank-math-for-free/222805191925148/ Hope that helps. If you have any further question(s), please let us know. Thank you.

Hello, If you want to turn it off for your entire website, you can do so from the plugin's dashboard: wp-admin/admin.php?page=rank-math and turn off Rich Snippets module: http://take.ms/aZHUJ But if you want to disable it for a particular post type, you can head over to the Titles & Meta settings and then choose the following option: http://take.ms/VcuyZ If you want to turn off the Schema data for an individual post/page, then you can click on the Rich Snippet tab and choose none: http://take.ms/KKSxn Hope that helps. If you have any further question(s), please let us know. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. It seems like some server-side issue, 500 error. Can you please send the link of the Sitemap to your hosting guys and ask them why is the content not loading? Looking forward to helping you. Thank you.

Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.

Hello, I tested further and noticed that even other SEO plugins' sitemaps are not working. It seems like a server issue to me. You can check the source code here: yourwebsite.com/?sitemap=1 You would notice the code is showing up. Can you please ask your hosting to modify the NGNIX rules? If they are unable to help you, please ask them to add the following rules to the config file: # Rewrites for Rank Math SEO XML Sitemap rewrite ^/sitemap_index.xml$ /index.php?sitemap=1 last; rewrite ^/([^/]+?)-sitemap([0-9]+)?.xml$ /index.php?sitemap=$1&sitemap_n=$2 last; Looking forward to helping you. Thank you.

Hello, Can you please edit your Sensitive details again to include your cPanel account details so we can check the error log and help you quickly? Looking forward to helping you. Thank you.