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Everything posted by Jitendraa
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Hello, We have replied you here: You can continue there in future if required. Hope that helps. Thank you.
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mythemeshop your theme is easy for use and very fun it like a game
Jitendraa replied to mashazain's topic in Testimonials
Hello, Thank you for the feedback. It means a lot to us. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop. -
Hello, Thank you for contacting MyThemeShop. We support both PayPal and Stripe payment gateway. If you can not pay using PayPal, you can use Stripe payment gateway for that purpose. Hope that helps. Thank you.
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[Authority] How to create the 3 column store look
Jitendraa replied to nwdq's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. For making your store 3 column, you need to work with WooCommerce settings, rather than theme settings. You can adjust the thumbnail dimension under WooCommerce Settings and use some CSS to cover your requirement. Hope that helps. Thank you. -
[WP Quiz Pro] Can I insert quizzes via shortcode?
Jitendraa replied to pau4ner's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. Yes, the plugin provides shortcode so that you can add it inside your posts aswell using the shortcodes. Hope that helps. Thank you. -
Hello, Thank you for contacting MyThemeShop. If you purchase the Extended Membership plan by paying $87 for the first month and then you do not renew from the second month, then when you want to renew it again, you need to pay $87 again or the price for the period which you have missed, which ever is lower to renew your subscription. Hope that helps. Feel free to ask if you need anything else. Thank you.
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[WP Review Pro] WP Review Pro - price??
Jitendraa replied to skrtilek's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. The price was increased in the mean time after you purchase the plugin. As you are already using the plugin before, if you want, you can purchase the theme again and use coupon code “RenewalDiscount” to get the item for a discounted price. After you add the product to your cart, you will be taken to the cart page. There, you can apply the coupon as shown in the screenshot below: http://take.ms/Spaiz If that doesn't help, please contact our accounts department from this page linking to this ticket: https://mythemeshop.com/contact-us/ Looking forward to helping you. Thank you. -
Hello, Thank you for contacting MyThemeShop. We have not tested that plugin with Coupon theme. But if it s working for other themes, then it will work for this theme also. Let us know if you need anything else. Thank you.
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[Content Locker Pro] Customising Content Locker
Jitendraa replied to emma158's topic in Pre Sales Questions
Hello, You can continue our account section here so that the team will give you the best offer as of now to you. Hope that helps. Thank you. -
[Textured] Which Theme Would You Recommend?
Jitendraa replied to kgatz's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. If you are looking for a blog site, then you can look into one of these below themes: https://demo.mythemeshop.com/s/?theme=Schema https://demo.mythemeshop.com/s/?theme=NewsToday https://demo.mythemeshop.com/s/?theme=Bridge Hope that helps. Thank you. -
Hello,Thank you for contacting MyThemeShop.Sorry to disappoint but that feature is unfortunately not available at this time.With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.We're sorry we couldn't give you better news here.If you have any further question(s), please let us know. Thank you.
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Hello,Thank you for contacting MyThemeShop.All our products are available with one year of premium support and updates, and is mentioned on the landing pages as well:http://take.ms/8A6EUHowever, anything you download can be used for the lifetime on unlimited domains you own. There is a nominal renewal fee per year for receiving updates and support after one year has lapsed, but you can cancel that at any time.Hope that helps. If you have any other question, please let us know. Thank you.
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[Portfolio] Can i replace this theme with another one?
Jitendraa replied to nnamdioliko's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. It seems our team have already replaced the theme for you. Let us know if you need anything else. Thank you. -
Hello, Thank you for the feedback. We try our level best to keep up with the support requests . If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
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Hello, Thank you for the feedback. We try our level best to keep up with the support requests . If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
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Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. We support both PayPal and Stripe payment gateways. So if you are facing issues with PayPal, please use Stripe payment gateway so that you can pay using your Credit/Debit cards. However, can you please let us know what issue you are facing when you are purchasing with PayPal so that if possible we can help you regarding that? Looking forward to your reply. Thank you.
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[URL Shortener Pro] can i track visitor using pixel fb and ga
Jitendraa replied to kanada's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. By default there is no way for tracking users who visit the url using pixel Facebook and Google. However, if you use Analytics, then you can cover your requirement. Hope that helps. Thank you. -
Hello, Thank you for contacting MyThemeShop. You can take a look at the below fast loading themes: https://demo.mythemeshop.com/s/?theme=Schema https://demo.mythemeshop.com/s/?theme=NewsToday https://demo.mythemeshop.com/s/?theme=BloggingBox https://demo.mythemeshop.com/s/?theme=Ad-Sense https://demo.mythemeshop.com/s/?theme=Authority Let us know if you need any other assistance. Thank you.
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[WP Notification Bar] Help with functionality
Jitendraa replied to sbedxby's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop.Sorry to disappoint but that feature is unfortunately not available at this time.With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.We're sorry we couldn't give you better news here.If you have any further question(s), please let us know. Thank you. -
Hello, Thank you for contacting MyThemeShop. Currently you are using SteadyIncome theme. Can you please let us know if you want to redesign your site like Magazine type, or Blog type or like what so that we can suggest some themes for the same? Looking forward to helping you. Thank you.
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Hello,Thank you for contacting MyThemeShop.All our products are available with one year of premium support and updates, and is mentioned on the landing pages as well:http://take.ms/8A6EUHowever, anything you download can be used for the lifetime on unlimited domains you own. There is a nominal renewal fee per year ($35) for receiving updates and support after one year has lapsed, but you can cancel that at any time. http://mythemeshop.com/pricingHope that helps. If you have any other question, please let us know. Thank you.
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Hello, Thank you for the feedback. We try our level best to keep up with the support requests . If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
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Hello, Thank you for the feedback. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
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[Coupon] Payment Was Sucessful or not
Jitendraa replied to rajendramandavi09's topic in Pre Sales Questions
Hello, Yes, your payment was successful and you can see your purchased item by logging into your account here: http://mythemeshop.com/go/member Hope that helps. Thank you. -
Hello, Thank you for contacting MyThemeShop. If you purchase the extended membership, you can get premium support and updates till you have the subscription. But anything you download can be used for the lifetime on unlimited domains you own. After your subscription overs, you cannot get premium support and updates for the products. Feel free to ask if you need any other help. Thank you.