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Jitendraa

Support
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Everything posted by Jitendraa

  1. Hello, Thank you for contacting MyThemeShop and your interest in WP Notification bars plugin. For now, the plugin is not compatible with infusionSoft. This functionality may be available in the upcoming updates of the plugin. Hope that helps. Let us know if you need any other assistance. Thank you.
  2. Hello, Thank you for the feedback. We try our level best to keep up with the support requests . If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  3. Hi, Thank you for the feedback. We try our level best to keep up with the support requests . If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  4. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  5. Hello, Thank you for contacting MyThemeShop. MailerLite is integrated with the Premium plugin only. The Free plugin does not have any option for that. If your client has a subscription to the Premium plugin, then ask them to use their Premium account and post in the Premium Support section so that we can check that for them. Looking forward to helping you. Thank you.
  6. Hello, We have not tested any such plugins. However, you can try this: https://wordpress.org/plugins/malinky-ajax-pagination/ Thank you.
  7. Hello, We are glad that you are satisfied and that you continue being part of our community. Thank you for taking the time for this testimonial, we really appreciate it.
  8. Hello, Thank you for contacting MyThemeShop and your interest in WordX. By default, you can add separate categories to the header Posts and the posts shows below the header posts: https://demo.mythemeshop.com/wordx/options-panel/home-settings/ However, if you want to show Latest posts on the Home Page, then you can use this plugin to hide duplicate posts: https://wordpress.org/plugins/avoid-duplicate-posts/ Hope that helps. Thank you.
  9. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  10. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  11. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  12. Hello, We are not sure how the cashback feature in your previous theme works. If it is something related to a plugin or some custom code, then it will work fine in this theme also. If it is something related to your previous theme, then it won't work with this theme. Let us know if you need any other help. Thank you.
  13. Hello, Once you activate the theme, the theme will use its own functionality, not the one you are using previously. Also, this theme is not designed as per cashback sites for now. You can edit the core files to cover your requirement. At the time of editing the core files, make sure to use a Child Theme so that all your changes will remain safe even after you update the theme in future. Hope that helps. Thank you.
  14. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  15. Hi, Thank you for the feedback. We try our level best to keep up with the support requests . If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  16. Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing with your renewal. You can purchase the plugin again and use coupon code “19Always” to get the item for just $19/year. If still facing issues, please get in touch with our sales team here so that we can help you better. Thank you.
  17. Hello, Thank you for using Builders. If you want to get support and updates for the theme after one year, you can update your subscription after one year. Otherwise, you can cancel that before your renewal by contacting our sales team here. Hope that helps. Thank you.
  18. Hi, Thank you for the feedback. We try our level best to keep up with the support requests . If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  19. Hi, Thank you for the feedback. We try our level best to keep up with the support requests . If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  20. Hello, Thank you for contacting MyThemeShop. Normally when you buy a theme, it has a subscription for 1year within which you will get free supports and update. However, if you want updates to your theme and support after one year, you need to upgrade your membership with $19 after 1 year. http://mythemeshop.com/pricing Hope that helps. Thank you.
  21. Hello, Feel free to ask if you need any other assistance in future. Thank you for using MyThemeShop.
  22. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  23. Hello, Thank you for contacting MyThemeShop. You need to insert an image of double the original dimension to have a better result. After that, you can adjust the regular size using CSS if required. Hope that helps. Thank you.
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