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Everything posted by Jitendraa
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[SociallyViral] Issue in displaying ads in mobile devices.
Jitendraa replied to shayarisukun's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. We have replied to your other ticket here: You can continue over there in future. Thank you. -
[SociallyViral] Issue in displaying ads in mobile devices.
Jitendraa replied to shayarisukun's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. We have replied to your other ticket here: You can continue over there in future. Thank you. -
[WP Review Pro] Can you incorporate Ads within WP Review Pro?
Jitendraa replied to gregl1's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. By default, the plugin does not have that feature by default. But you can make changes to the plugin files for achieving your requirement. Thank you. -
Hello, Thank you fr contacting MyThemeShop. Yes, you can arrange images in grid format like your image. Also, regarding the video, yes you can add that, but not audio. Thank you.
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Hello, This is not an issue with the plugin. The error refers that the memory needs to make the process work is exhausted. And that can be controlled by the server directly. Thank you.
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Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. The issue normally appear when you have less PHP memory limit allocated to your site. You need to increase your PHP memory limit to overcome the issue. Also, try deactivating all your plugins and check if that fixes the issue for you. Thank you.
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[General] What is your latest and fastest magazine themes
Jitendraa replied to jimvanwyck's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop and sorry for the delayed response. You can check the Fastest theme Schema from here: https://mythemeshop.com/themes/schema/ Or you can check SociallyViral: https://mythemeshop.com/themes/sociallyviral/ Hope that helps. Thank you. -
[AppTheme] my payment get refunded!!
Jitendraa replied to himaabderezak's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. We have enabled the Stripe payment for your account. You can use that to complete your purchase using Credit/Debit cards. Hope that helps. Thank you. -
Hello,Thank you for contacting MyThemeShop.Sorry to disappoint but that feature is unfortunately not available at this time.With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.We're sorry we couldn't give you better news here.If you have any further question(s), please let us know. Thank you.
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Hello, Thank you for contacting MyThemeShop. You can use the account that you have used for purchasing the plugin and start a new ticket in the Premium Support forum so that we can help you with this. Looking forward to helping you. Thank you.
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Hello, Feel free to let us know if you need anything else. Thank you for using MyThemeShop.
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[Blogging] What are benefits of Schema theme?
Jitendraa replied to upsididitagainiplayed's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. You can check the features of the theme from here: https://mythemeshop.com/themes/schema/ And also, you can check for the demo from here: https://demo.mythemeshop.com/s/?theme=Schema If compared to the default theme Twenty Fifteen, comparatively more code will load with this theme. But it matter at the end is how you optimize the theme. Thank you. -
[WP Quiz Pro] Change your answers on the quiz?
Jitendraa replied to k6digital's topic in Pre Sales Questions
Hello,Thank you for contacting MyThemeShop.Sorry to disappoint but that feature is unfortunately not available at this time.With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.We're sorry we couldn't give you better news here.If you have any further question(s), please let us know. Thank you. -
Hello,Thank you for contacting MyThemeShop.Sorry to disappoint but that feature is unfortunately not available at this time.With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.We're sorry we couldn't give you better news here.If you have any further question(s), please let us know. Thank you.
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Hello, Thank you for contacting MyThemeShop. Yes, you can do that on the same domain itself. You can refer the below video that may help you with this: Hope that helps. Thank you.
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[WP Quiz Pro] Quiz answers when the quiz is finished
Jitendraa replied to k6digital's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. Users can see the result immediately after the select the answer. And users can receive email about that too. Thank you. -
Hello, Thank you for contacting MyThemeShop. Yes, the theme will work fine with Divi plugin. Hope that helps. Thank you.
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Hello, The site is using the Recent Reviews tabs there. You can use that too to cover your requirement. Thank you.
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Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
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Hello, Thank you for taking the time to write us a testimonial. Our team is very happy to know that you are satisfied with our services. We look forward in helping you again.
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[WP Review Pro] Can WP Review Pro Do what I need
Jitendraa replied to gregl's topic in Pre Sales Questions
Hello, By default there is no option available for the same. But we can help you with the codes to adjust that. Looking forward to helping you. Thank you.