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Everything posted by Jitendraa
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Hello, Have you fixed the issue now? If not, please share your WP Login details and MyThemeShop details in the Sensitive area so that we can fix that for you? Looking forward to helping you. Thank you.
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[AppTheme] Which theme to choose from for similar style?
Jitendraa replied to laurejeremie's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. You can check this theme which may help: https://demo.mythemeshop.com/s/?theme=Architect Thank you. -
Hello, Yes, if you want a video with some options after that, then you can use Trivia Quiz where you can use video for each question. Those videos will be either self hosted video on your site or video from any external source like YouTube. Thank you.
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Hello, We have removed the licensed domain on your account. Now you need to deactivate the MyThemeShop Connect plugin from your account and connect again on the new site to make the license work there without any issues. Thank you.
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Hello, Thank you for contacting MyThemeShop. You need to add the shortcode of the Quiz in a post so that you can show the quiz after a video (No matter which video that will be). For the ad code, you can use ads of any ad provider. Thank you.
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Hello, Thank you for taking the time to write us a testimonial, our team really appreciates that. We look forward in helping you again.
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[Portfolio] Displaying non-square images on the Home page
Jitendraa replied to tim6's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. We can help you to change the thumbnail dimension as per your requirement. But you need to use all images of same ratio for a better result. Thank you. -
Hello, Thank you for your kind words and for taking the time to write a testimonial. We really appreciate that and are looking forward to help you again.
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Hello, Thank you for contacting MyThemeShop. You can refer the solution mentioned here: Thank you.
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[WP Quiz Pro] Importing Quizzes to WP Quiz Pro via Excel, csv etc?
Jitendraa replied to a topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. We have only JSON upload method until now. We are adding a note to our Development team about the recommendation. Thank you. -
Hello, Thank you for contacting MyThemeShop. As per your requirement, you can go with Personalty type quiz. And regarding your 2 issues, you'll find option to turn them off in the Premium version. Hope that helps. Thank you.
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Hello, We are glad to hear that from you. If you need anything else in future, feel free to ask. Thank you for using MyThemeShop.
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[Builders] contact form functionality
Jitendraa replied to joshua478298's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. The Contact forms are the inbuilt functions of the theme. We are not using any plugin for that. If you want to use some plugin on your other themes, you can try Contact Form 7. Hope that helps. Thank you. -
Hello, Thank you for contacting MyThemeShop. The Builders theme does not have a Map in it. Which product are you referring? Looking forward to your reply. Thank you.
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Hello, Thank you for contacting MyThemeShop. Yes, the membership purchased within the offer period will have an unlimited site license at just $99.47/year. There are no monthly costs. You need to pay $99.47 every year to keep the subscription active. Yes, the Extended Membership allows you to use the theme on your client's websites. You can change the payment method next year too without any issues. Thank you.
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Hello, We are glad you found our products and support useful as per your need. Do let us know if you need any assistance from us in future. Thank you for using MyThemeShop.
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[Schema] Can I use Schema theme for ecommerce site?
Jitendraa replied to support92's topic in Pre Sales Questions
Hello, Having a large number of products will increase your database. It won't affect the performance of the theme. Feel free to let us know if you need anything else in future. Thank you for using MyThemeShop. -
[Reader] Customise imported demo content
Jitendraa replied to joshua478298's topic in Pre Sales Questions
Hello, There are options to cover your 1st and 5th point. But for the rest, you need to take custom solution. There are no such options available to achieve that. Let us know if you need anything else. Thank you. -
[Reader] Customise imported demo content
Jitendraa replied to joshua478298's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. Can you please let us know about which theme you are referring and how you want to customize it further so that we can help you about the possibilities? Looking forward to helping you. Thank you. -
[WP Notification Bar] Discount not applied
Jitendraa replied to matt6's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. The offer was already over. This is the reason you are getting the regular price. Please get in touch with our account section here so that they'll help you to get the product at a discounted price. Hope that helps. Thank you. -
[Onepage] one click install demo content
Jitendraa replied to joshua478298's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. Yes, OnePage theme have an option to import the demo content. You can check the video to have more idea about that: Hope that helps. Thank you.- 1 reply
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Hello, No issues. You can check that when you have time. Feel free to let us know if you face any issues with the setup. Thank you.
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Hello, With the theme purchase you'll get 1 year of support and updates completely free. Thank you.
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[Blocks] Does Blocks theme supports Woocommerce?
Jitendraa replied to linuxmanalaysay's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. Blocks theme does not have any special feature for WooCommerce, but you can use the WooCommerce plugin with the plugin's default features without any issues. Thank you. -
Hello, Sorry for the confusion. SociallyViral theme is not the one you are looking at. You can choose Schema or AdSense for that purpose which supports your requirement. https://demo.mythemeshop.com/s/?theme=Schema https://demo.mythemeshop.com/s/?theme=Ad-Sense Hope that helps. Thank you.