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Jitendraa

Support
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Posts posted by Jitendraa

  1. Hello,

    Thank you for contacting MyThemeShop.

    1. Currently, the number supports a maximum value of 50 or something like that. But we can help you to increase that by editing the core file. And the number of posts you want to show, the more time the widget will take to show the posts as it'll show the posts after all posts will load.

    2. Ill add a note to the team to consider this feature in the upcoming updates.

    Thank you.

  2. Hello,

    Thank you for contacting MyThemeShop, and we are really sorry for any inconvenience this may have caused.

    We are sorry that our product didn't fulfill your requirements. We have issued you a refund, and you should see it back in your payment account soon. 

    We are continuously improving our products so we would request you to check back in future to see if we might have something relevant to your needs.

    Hope that helps, please don't hesitate to let us know if you need help with anything else.

    Thank you. 

  3. Hello,

    Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

    We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:
    https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/

    If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:
    Premium Support For Just $9/year

    Once purchased, please open a new support ticket by following this tutorial:
    https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/

    We handle all our theme/plugin related help through our support ticket system.

    Looking forward to helping you.

    Thank you.

  4. Hello,

    Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

    We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:
    https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/

    If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:
    Premium Support For Just $9/year

    Once purchased, please open a new support ticket by following this tutorial:
    https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/

    We handle all our theme/plugin related help through our support ticket system.

    Looking forward to helping you.

    Thank you.

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