[[WP Review Pro] Recent Reviews]

Hello,

You can insert that using any widget area.

Go to Appearance > Widgets and add the widget Recent reviews to any of your sidebar so that those will show there.

Thank you.

[[WP Review Pro] Presale requirements]

Hello,

Thank you for contacting MyThemeShop.

Sorry to disappoint but that feature is unfortunately not available at this time.

With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.

We're sorry we couldn't give you better news here.

If you have any further question(s), please let us know. Thank you.

[[WP Google Translate] Trying to charge me more for product]

Hello,

Thank you for contacting MyThemeShop and sorry for the issue you are facing.

Make sure to remove all products from your cart and initiate the purchase again.

You can complete the purchase with the mentioned price without any issues.

Thank you.

[[socialMe] Buddypress Within Demo / Demo User / Theme Order Not Working]

Hello,

Sorry, we still do not have any demo with Buddypress.

But our themes work well with that plugin.

Thank you.

[[Coupon] Bulk coupon upload]

Hello,

Thank you for contacting MyThemeShop.

You can bulk upload coupons from CSV file.

Thank you.

[[Coupon] Bulk Importing coupons]

Hello,

Thank you for contacting MyThemeShop.

You can bulk upload coupons from CSV file.

Thank you.

[Excellent service from MisterPrime]

Hello,

Thank you for taking the time to write us a testimonial, we are very thankful for that and for having you as part of our community.

We are looking forward in helping you again.

Thank you for choosing MyThemeShop.

[[Schema] featured image size for Schema]

Hello,

Thank you for contacting MyThemeShop.

If you are already using a specific image size, then we'll help you to adjust the size of the Featured images of Schema theme to that dimension.

The default image size of the Schema theme is 680x350px.

Hope that helps

Thank you.

[[Schema] why i can't see the demo working?]

Hello,

You can check the demos from here:

https://demo.mythemeshop.com/schema/

https://demo.mythemeshop.com/schema-light/

https://demo.mythemeshop.com/schema/shop/

Thank you.

[[Schema] Page Builder Compatibility, Schema Markup & Rev Slider]

Hello,

Thank you for contacting MyThemeShop.

Yes, you can cover all the mentioned requirements using schema theme including markup.

Thank you.

[[Ad-Sense] Hide next and privious article buttons from theme socially viral]

Hello,

Thank you for contacting MyThemeShop.

Can you please post in the Premium Support forum so that we'll help you with this?

https://community.mythemeshop.com/forum/7-theme-support/

Looking forward to helping you.

Thank you.

[[Content Locker Pro] Email Integration Fields]

Hello,

We'll add a note to our Development team about this.

Thank you.

[[WP Review Pro] Compatibility issues with Avada theme]

Hello,

Thank you for contacting MyThemeShop.

Can you please get in touch with us from the account you have purchased the plugin from so that we can assist you better?

Looking forward to helping you.

Thank you.

[[SociallyViral] Interested In Purchase]

Hello,

Thank you for contacting MyThemeShop.

The single site license will cost you $35, 3 site license $59 and Unlimited site license $77 for the first year.

From the second year, the single site license will cost you $19, 3 site license $35 and Unlimited site license $59 per year.

For the customization, we can only help you to customize the things related to the theme. We can't help you with external customization.

Thank you.

[[Memberships] Extended Membership +1 License]

Hello,

Yes, you are correct.

For example, you can use Schema theme on one domain, SociallyViral on another domain, WP Review Pro on another domain like this.

But you can use each product on upto a single domain.

Thank you.

[[Memberships] Extended Membership +1 License]

Hello,

Thank you for contacting MyThemeShop.

If you are having a multisite setup, you can use a single site membership on that without any issues. You can use one theme/plugin on all domains.

Thank you.

[[Crypto] i need password to connect theme]

Hello,

Than you for contacting MyThemeShop.

We can see our account section have already replied to your email and you have already fixed the issue.

Let us know if you need anything else.

Thank you.

[[Schema] Beaver Builder?]

Hello,

Feel free to ask if you need anything else in future.

Thank you for using MyThemeShop.

[[SociallyViral] hello i hope you help me]

Hello,

Feel free to let us know if you need anything else in future.

Thank you for using MyThemeShop.

[[Content Locker] FB LIKE function working?]

Hello,

Thank you for contacting MyThemeShop and we apologize for any issues that you are having with our products.

To help you faster, we would like you to perform a quick conflict check on your website using the instructions below. You can follow these instructions on your live website as well, as running this conflict check does not affect your website visitors.

Here are the steps for you to follow.

1. Log into your WordPress Administrator, and navigate to the dashboard
2. Navigate to 'Plugins', and go to 'add new'
   
3. On the next page, enter 'Health Check' in the search bar and wait for the screen to refresh
   
4. The official Health Check plugin by WordPress.org should be visible as the first result. Please install and activate the plugin
   
5. You will reach the plugin page automatically, and a notice will appear. Click 'I understand' to continue
   
6. On the WordPress Menu on the left, hover over the dashboard. You will notice a new 'Health Check' option, click on it
   
7. On the page that appears, there will be several tabs. Please navigate to the 'Troubleshooting' tab
   
8. Press the 'Enable Troubleshooting Mode' to start the troubleshooter
   

Once you complete these steps, you are in troubleshooting mode. All the plugins on your website have been disabled only for you. Your theme has also been disabled, but only for you.

To diagnose the root-cause of your problem, you would enable each plugin one by one until an issue is found. The last plugin that causes the issue will probably the cause of the conflict. Here are the steps in more detail.

1. With all plugins and the theme disabled, try reproducing the issue.
   1. If you still have the issue, your WordPress setup is the root of the problem.
   2. If not, then continue.
2. On the top bar, navigate to the 'Troubleshooting Mode', hover over it, and enable the MyThemeShop plugin in question. After that, try to reproduce the issue.
   1. If you have the issue, the plugin is conflicting with WordPress
   2. If not, then the plugin is not causing issues with WordPress. Continue to the next step
3. Navigate to the "Troubleshooting Mode" in the top bar again, and enable any other plugin. Then try reproducing the issue.
   1. If you have the issue, then the plugin you just activated is conflicting with the MyThemeShop Plugin
   2. If not, then this plugin is not causing issues with the MyThemeShop plugin

Repeat step no 3 by enabling one plugin at a time and checking if the problem exists. When the problem happens, the plugin you last activated is causing the issue.

 

If the issue is still not resolved, then it might be an issue with the theme you are using. Here is how you confirm if your theme and the MyThemeShop plugin are conflicting with each other.

1. Enter troubleshooting mode again using the instructions above.
2. Using the Troubleshooting mode, activate your regular theme by selecting the 'Use your current theme option'.
3. Activate the MTS plugin you want to check and try to reproduce the issue.
   1. If the issue appears, your theme conflicts with the MTS plugin.
   2. If not, then the issue is with another plugin. You can continue enabling other plugins to pinpoint the plugin and contact their support for a resolution.

Once you complete the above steps, please let us know. Looking forward to helping you. Thank you.

 

[[News] and demo with the review plugin?]

Hello,

The demo of the News theme does not have WP Review plugin installed on it for now.

Let us know if you need any other assistance.

Thank you.

[[Memberships] Single site]

Hello,

Yes, we do not have any 5 site license now.

We have 1, 3 and unlimited site licenses.

Thank you.

[[SocialNow] The Theme Of SocialNow. Form e-mail Getresponse, floats on the pinned panel categories when scrolling the site]

Hello,

You need to purchase a license of the theme and start a new ticket in the Premium Support forum so that we'll help you with this.

Thank you.

[[Schema] Can I change related posts layouts in schema theme]

Hello,

You can purchase a license of the theme and start a new ticket in the Premium Support forum.

We'll help you there.

Thank you.

[[Schema] Can I get this theme for lifetime]

Hello,

Thank you for contacting MyThemeShop.All our products are available with one year of premium support and updates and are mentioned on the landing pages as well:

However, anything you download can be used for the lifetime on your website for which you purchased the product. There is a nominal renewal fee per year for receiving updates and support after one year has lapsed, but you can cancel that at any time.

Hope that helps. If you have any other question, please let us know. Thank you.