Montgomerie

Hello, Thank you for contacting MyThemeShop today. Do you have this option enabled on your website? wp-admin/admin.php?page=rank-math-options-general If so, then please turn that off. You can read more about the single posts tests on this page: https://rankmath.com/kb/score-100-in-tests/ Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please confirm if you have added the logo on this step? The link is in the sensitive area section where you can find this option. Looking forward to helping you.

Hello, Can you please ask your hosting as the file could be hidden and not showing up in the FTP program? If that doesn't help, please share your WordPress & FTP login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please check the following video? http://i.mythemeshop.com/mntBNC Is that not working on your installation? Or are you saying that after enabling this option, your shared image on the social media sites does not show the overlay icon? Looking forward to helping you.

Hello, Can you please fix your Robots.txt file? It's showing 2 different sitemap links: It seems like the other Sitemap generated by the other plugin you are using is interfering with Rank Math's sitemap. You can disable Rank Math's Sitemap and use the other plugin's Sitemap. Hope that helps. If you have any further question(s), please let us know. Thank you.

Hello, Thank you for contacting MyThemeShop today. Google is known to limit the number of pages they index from a particular website and that has increased lately. We do not publish often, but even our pages do not get indexed immediately. Google doesn't crawl all the pages on the web, and we don't index all the pages we crawl. It's perfectly normal for not all the pages on a site to be indexed. You can read more about it here: https://support.google.com/webmasters/answer/34441?hl=en Hope that helps. If you have any further question(s), please let us know.

Hello, You can discard the above message posted by my colleague. Google suggests using GMT timestamp, which is what we are using in the plugin. A website can be viewed from anywhere in the world, so adding a local timezone might screw things up. You can read more about it here https://developers.google.com/search/docs/data-types/article and timezone is part of the format: https://en.wikipedia.org/wiki/ISO_8601 You can read this if you still have any doubts: https://stackoverflow.com/questions/32752211/should-the-schema-org-startdate-be-in-utc-or-the-local-timezone As you note, Schema.org expects the date to be in ISO 8601 format, which allows both variants (with and without time zone). As they don't give any further restrictions, specifying the time zone (of your choice) is optional. Hope that helps. If you have any further question, please let us know. Thank you.

Hello, We are unable to test your website on Google's Structured Data tool as it's getting a time out. It seems like your server is acting slow. You can read more about it here: https://stackoverflow.com/questions/36764201/the-url-timed-out-make-sure-it-is-responding-in-a-timely-fashion-to-requests-fr Once fixed, please let us know so we can check further. Thank you.

Hello,Thank you for contacting MyThemeShop.Sorry to disappoint but that feature is unfortunately not available at this time.With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.We're sorry we couldn't give you better news here.If you have any further question(s), please let us know.

Hello, I wanted to add, that you can try following this method to generate the sitemap before sending in the login details: https://mythemeshop.com/kb/wordpress-seo-plugin-rank-math/fix-sitemap-issues/#404-error Hope that helps. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please use the following filter in your theme's functions.php file to turn that test off: /** * Allow developers to modify test test or score. * * @param array $tests Array of tests with score * @param string $type Object type. Can be post, user or term. */ add_filter( 'rank_math/researches/tests', function( $tests, $type ) { if ( 'post' === $type ) { unset( $tests['title-readability']['titleHasNumber'] ); $tests['title-readability']['titleStartWithKeyword']['score'] = 4; } return $tests; }, 10, 2 ); This will move the points of that test to the title's test. Hope that helps. If you have any further question(s), please let us know.

Hello, Yes, an update will be released this week which shall fix that issue. Can you please also add the admin's URL as well so we can check the backend's settings? Also, it seems like some other plugin is also adding the Schema tags which is causing the issue. But to confirm, we need to access the backend and check the settings. Looking forward to helping you. Thank you.

Hello, The update will be released in this week. We seek your patience. Please stay advised that the SEO Analysis has no impact on the site's SEO whatsoever. They are just the tests. If you want the fixed files before we release an update, please let us know. Though, we do not recommend that. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please turn these options off and see if that helps? This issue will be fixed in an upcoming update. Can you please add your website's URL as well in the sensitive area so we can check for the error message? Looking forward to helping you.

Hello, It seems like an issue with the settings I mentioned above. After connecting via AnyDesk, the site got listed correctly and I started the fetching process. Please stay advised that the process can take several hours, depending upon the data/traffic your website receives. Hope that helps. Please let us know if you need any further assistance with this. Thank you.

Hello, You can download it for free from here https://anydesk.com/remote-desktop But, firstly, please ask your hosting to use the following values on your website: memory_limit = 256M upload_max_size = 64M post_max_size = 64M upload_max_filesize = 64M max_execution_time = 300 max_input_time = 1000 Once done, please let us know. We are here to help. Thank you.

Hello, Since I'm online, can you please install AnyDesk and add the details of that in the Sensitive Area? I will do it remotely so you can check what I would do. Looking forward to helping you. Thank you.

Hello, Can we try verifying the website using our account? Looking forward to helping you. Thank you.

Hello, Can you please add the WordPress login details of your staging site so we can debug faster and resolve the issue for everyone? Looking forward to helping. Thank you.

Hello, Thank you for contacting MyThemeShop and we apologize for any issues that you are having with our products. To help you faster, we would like you to perform a quick conflict check on your website using the instructions below. You can follow these instructions on your live website as well, as running this conflict check does not affect your website visitors. Here are the steps for you to follow. Log into your WordPress Administrator, and navigate to the dashboard Navigate to 'Plugins', and go to 'add new' On the next page, enter 'Health Check' in the search bar and wait for the screen to refresh The official Health Check plugin by WordPress.org should be visible as the first result. Please install and activate the plugin You will reach the plugin page automatically, and a notice will appear. Click 'I understand' to continue On the WordPress Menu on the left, hover over the dashboard. You will notice a new 'Health Check' option, click on it On the page that appears, there will be several tabs. Please navigate to the 'Troubleshooting' tab Press the 'Enable Troubleshooting Mode' to start the troubleshooter Once you complete these steps, you are in troubleshooting mode. All the plugins on your website have been disabled only for you. Your theme has also been disabled, but only for you. To diagnose the root-cause of your problem, you would enable each plugin one by one until an issue is found. The last plugin that causes the issue will probably the cause of the conflict. Here are the steps in more detail. With all plugins and the theme disabled, try reproducing the issue. If you still have the issue, your WordPress setup is the root of the problem. If not, then continue. On the top bar, navigate to the 'Troubleshooting Mode', hover over it, and enable the MyThemeShop plugin in question. After that, try to reproduce the issue. If you have the issue, the plugin is conflicting with WordPress If not, then the plugin is not causing issues with WordPress. Continue to the next step Navigate to the "Troubleshooting Mode" in the top bar again, and enable any other plugin. Then try reproducing the issue. If you have the issue, then the plugin you just activated is conflicting with the MyThemeShop Plugin If not, then this plugin is not causing issues with the MyThemeShop plugin Repeat step no 3 by enabling one plugin at a time and checking if the problem exists. When the problem happens, the plugin you last activated is causing the issue. If the issue is still not resolved, then it might be an issue with the theme you are using. Here is how you confirm if your theme and the MyThemeShop plugin are conflicting with each other. Enter troubleshooting mode again using the instructions above. Using the Troubleshooting mode, activate your regular theme by selecting the 'Use your current theme option'. Activate the MTS plugin you want to check and try to reproduce the issue. If the issue appears, your theme conflicts with the MTS plugin. If not, then the issue is with another plugin. You can continue enabling other plugins to pinpoint the plugin and contact their support for a resolution. Once you complete the above steps, please let us know. Looking forward to helping you.

Hello, Yes. We have identified the issue locally and since the SEO Analyzer does not impact the day-to-day routine, we will be releasing the fix in the coming week. Hope that helps. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. We recently moved the API services to a new website, which is causing a failure on some server configurations. We have identified the issue and will be releasing an update in the coming week fixing the same. Please stay advised that the SEO Analyzer has no impact on the search rankings, it’s just a tool to identify the issues. We seek your patience and understanding in this matter. In the meantime, if you need any other assistance, please let us know. We are here to help.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. We recently moved the API services to a new website, which is causing a failure on some server configurations. We have identified the issue and will be releasing an update in the coming week fixing the same. Please stay advised that the SEO Analyzer has no impact on the search rankings, it’s just a tool to identify the issues. We seek your patience and understanding in this matter. In the meantime, if you need any other assistance, please let us know. We are here to help.

Hello, We recently moved the API services to a new website, which is causing a failure on some server configurations. We have identified the issue and will be releasing an update in the coming week fixing the same. Please stay advised that the SEO Analyzer has no impact on the search rankings, it’s just a tool to identify the issues. We seek your patience and understanding in this matter. In the meantime, if you need any other assistance, please let us know. We are here to help. Thank you.

Hello, I wanted to chime in as I suspect you are looking to auto-generate the title for all your inner pages of an archive. If so, then you can edit those settings from the Rank Math's options panel and use %page% tag to generate different titles in paginated content: Looking forward to helping you. Thank you.