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Jitendraa

Support
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Everything posted by Jitendraa

  1. Hello, Thank you for contacting MyThemeShop. Please contact our sales team here so that we can help you better in this matter. Looking forward to your reply. Thank you.
  2. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  3. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  4. Hello, Thank you for contacting MyThemeShop. You can go to this page and filter the themes to 2 column themes here: http://prntscr.com/f9ymcq And from there you can choose suitable themes as per your requirement. Hope that helps. Thank you.
  5. Hello, Thank you for contacting MyThemeShop. We have not tested the plugins with our themes. However, you can use the plugins without any issues. If you face any issues, we'll help you to overcome the issues. Let us know if you need any further assistance. Thank you.
  6. Hello, Thank you for contacting MyThemeShop. Unfortunately, currently, there is no such feature available with the plugin to cover your requirement which you want. However, you can edit the plugin files to cover your requirement. Let us know if you need any other help. Thank you.
  7. Hello Shahed, Thank you for contacting MyThemeShop. You can use your Debit or Credit cards for making the Payment. You need to use Stripe for the purpose. http://prntscr.com/f9mie3 Hope that helps. Feel free to ask if you need any other assistance. Thank you.
  8. Hello, Thank you for contacting MyThemeShop. Yes, you can remove the background color to show the original image. After you purchase the theme, please start a new ticket under Premium Support section so that we can help you with suitable CSS to cover that. Looking forward to helping you. Thank you.
  9. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  10. Hello, Thank you for taking the time to write us a testimonial. We really appreciate it. Also, we are glad for having you part of our community and we look forward to helping you again. Thank you for using MyThemeShop.
  11. Hello, Thank you for contacting MyThemeShop. When you buy the Extended membership for $89, you can access all the themes and plugins. After one month you need to pay $19 so that you can access the updates and support. If you do not renew your subscription, you can't access the themes and plugins in your account. However, you can use the themes and plugins you have downloaded for lifetime. Hope that helps. Feel fee to ask if you need any other assistance. Thank you.
  12. Hello, For all your refund related issues, please contact us here: http://mythemeshop.com/contact-us Thank you.
  13. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  14. Hello, Thank you for taking the time to write to us, we appreciate them. We look forward to helping you again Thank you for using MyThemeShop.
  15. Hello, Thank you for contacting MyThemeShop. 1. Yes, you can adjust the text as per your requirement using My WP Translate plugin. 2. Are you referring the 4 boxes (one below another) on the home page? If so then by default there are no such way for adding that. However, you can edit the core files to cover your requirement. 3. Please contact our sales team here so that we can help you with that. 4. Coupon theme will be great if you want an affiliate marketing site. Let us know if you need any further assistance. Thank you.
  16. Hello, Using AppTheme, you can create separate pages as per your requirement also. However, if you want to search for other layout, you can search from here: https://mythemeshop.com/themes/ Hope that helps. Thank you.
  17. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  18. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  19. Hello, No, you won't face any issue with Hindi language with this theme. You can copy paste the contents without any issues. Hope that helps. Let us know if you need any other help. Thank you.
  20. Hello, Thank you for contacting MyThemeShop. You need to install WP Subscribe plugin with the theme to make the Subscribe area active. This plugin is compatible with Aweber, MailChimp, and Feedburner. https://wordpress.org/plugins/wp-subscribe/ If you use the Premium version of the plugin, then it has some more integrations available: https://mythemeshop.com/plugins/wp-subscribe-pro/ Hope that helps. Feel free to ask if you need any other help. Thank you.
  21. Hello, Thank you for contacting MyThemeShop. This theme does not support any such area for adding another section. However, we can help you to cover your requirement by editing the core files. Regarding the WooCommerce, the theme is not designed to be fully compatible with WooCommerce plugin. However, you can use the basic functionalities of the plugin. Hope that helps. Feel free to ask if you need any other help. Thank you.
  22. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  23. Hello Dennis, Thank you for contacting MyThemeShop. The Submit video form is normally a contact form. People need to fill the contact form with the video details and once they submit that, you'll receive the details in your mail and you need to add the video to your site manually. Users need to fill the contact form only. So no need for them to be login to your site. If the video they share is not from YouTube, Facebook, Vimeo or Dailymotion, then you need to upload them in any of the 4 platforms and use the URL in your video. Hope that helps. Feel free to ask if you need any other assistance. Thank you.
  24. Hello, Those videos are YouTube videos. You need to add YouTube Video URL in that place. http://prntscr.com/ez487y Hope that helps. Feel free to ask if you need any other help. Thank you.
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