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Jitendraa

Support
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Everything posted by Jitendraa

  1. Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. Please contact our accounts team as they will be in a better position to help you here. Looking forward to help you. Thank you.
  2. Hello, Thank you for contacting MyThemeShop and sorry fro the issue you are facing. Please contact our sales team for better result. Hope that helps. Thank you.
  3. Hello, Thank you for your testimonial. We are glad you found our product and support as per your requirement. If you face any issues in future, remember we are here to help you. Thank you for using MyThemeShop.
  4. Hello, Thank you for contacting MyThemeShop. You can download the themes from here: https://wordpress.org/themes/sociallyviral/ https://wordpress.org/themes/point/ Hope that helps. Thank you.
  5. Hello, Thank you for contacting MyThemeShop. Most of our themes do have the Sticky Menu feature where you can make it ON/OFF inside the Theme Options panel. Are you using HowTo Theme? If so then you can find that option under Appearance > Theme Options > Header. Hope that helps. Thank you.
  6. Hello, All themes purchased before 25 Jan 2015 come with lifetime support and updates but the purchases after that have one year of support and updates.All our club members only receive updates and support until they pay the nominal fee. http://mythemeshop.com/pricing We offer one year of Premium support and Updates. After a year, the subscription expires and you won't be able to access Premium support and updates. However, you will still be able to use any downloaded item for lifetime on unlimited domains you own. Hope that helps. Feel free to ask if you need any other help. Thank you.
  7. Hello, All themes purchased before 25 Jan 2015 come with lifetime support and updates but the purchases after that have one year of support and updates.All our club members only receive updates and support until they pay the nominal fee. http://mythemeshop.com/pricing We offer one year of Premium support and Updates. After a year, the subscription expires and you won't be able to access Premium support and updates. However, you will still be able to use any downloaded item for lifetime on unlimited domains you own. Hope that helps. Feel free to ask if you need any other help. Thank you.
  8. Hello, Thank you for using Video. Please create a new topic under the Premium Support Section so that we can help you better regarding that. Looking forward for helping you. Thank you.
  9. Hello, If you want to make the homepage posts of certain order, then you need to adjust the publish date as per that so that it will order as per the latest post publish date in the home page. Hope that helps. Thank you.
  10. Hello, Feel free to ask if you need any other help in future. Thank you for using MyThemeShop.
  11. Hello, Thank you for your interest in WP Review Pro. Yes, the plugin will show the aggregate review result in the search results. Let us know if you need any further assistance. Thank you.
  12. Hello, Thank you for your testimonial. We are really glad to hear that. Feel free to ask if you need any other help in future. We'll be glad to help you regarding that. Thank you.
  13. Hello, Thank you for your testimonial. We are really glad to hear that. Feel free to ask if you need any other help in future. We'll be glad to help you regarding that. Thank you.
  14. Hello, Thank you for your testimonial. We are really glad to hear that. Feel free to ask if you need any other help in future. We'll be glad to help you regarding that. Thank you.
  15. Hello, Thank you for contacting MyThemeShop. Only admin can upload video to the site. Users can only submit the video using the contact form which you (admin) will receive in your mail and add then in your site manually. Hope that helps. Thank you.
  16. Hello, Thank you for contacting MyThemeShop. If you are facing issues with the Ad Sense theme, then please start a new thread under the Premium Support section and we'll help you better regarding that to overcome the issues. Let us know if you need any other help. Thank you.
  17. Hello, Thank you for your testimonial. We are really glad to hear that. Feel free to ask if you need any other help in future. We'll be glad to help you regarding that. Thank you.
  18. Hello, Thank you for your testimonial. We are really glad to hear that. Feel free to ask if you need any other help in future. We'll be glad to help you regarding that. Thank you.
  19. Hello, Thank you for your testimonial. We are really glad to hear that. Feel free to ask if you need any other help in future. We'll be glad to help you regarding that. Thank you.
  20. Hello, Please start a new thread under the Premium Support section so that we can help you better regarding that. Thank you.
  21. Hello, Currently the theme is of $59. You may have a cached version of Page. Here is a screenshot from my end: http://prntscr.com/cp8xef Please contact our account section, so that we can help you with ongoing coupon codes (if any) for your theme. Thank you.
  22. Hello, Thank you for your interest in MagXP. 1. Yes, you can use logo of any dimension suits your requirement in the theme. 2. Yes, the theme is compatible with the latest version of WooCommerce. 3. Yes, you can set up demo content using the one click demo in this theme. You need to go to Appearance > Theme Options > Import/Export and can import all the demo data from there. 4. You can check the video tutorial for that purpose: 5. Yes, all the layouts are added in the theme. You just need to go to Appearance > Theme Options > Import/Export and can import your desired layout for use. 6. You can not use any elements that are not mentioned in the theme. However you can use some Third Party plugin to cover your requirement. Hope that helps. Thank you.
  23. Hello, @ignaciolatorre: Thank you for contacting MyThemeShop and sorry for the issue you are facing with the theme. In the latest version of theme the Translation panel has been moved to a separate plugin. You can use My WP Translate plugin for translating the theme. Hope that helps. Thank you.
  24. Hello, We are glad you found our help useful. If you need any other help in future, feel free to ask. Thank you for using MyThemeShop.
  25. Hello, Thank you for your interest in WP Review Pro. 1. Yes, you can review your products. You can check the demo here: http://demo.mythemeshop.com/ecommerce/product/forest-friend-tee/ 2. I am not completely sure what you are referring here. Can you please give some more details so that we can help you better regarding that. 3. Unfortunately there is no way for that purpose with this plugin. 4. Once an review is placed by user, there is no way to replace/remove that. Hope that helps. Let us know if you need any other help. Thank you.
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