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Everything posted by Jitendraa
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Hello, Thank you for taking the time to write us a testimonial. Our team is very happy to know that you are satisfied with our services. We look forward in helping you again.
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Hello, Thank you for contacting MyThemeShop. Yes, that'll be counted as a license. But when you migrate your site, let us know about that. We'll change your license to the main domain so that you can use the license there. Thank you.
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[WP Quiz Pro] Question about collecting Emails
Jitendraa replied to benoit.clement13034's topic in Pre Sales Questions
Hello, The plugin supports Aweber, Getresponse and Mailchimp. Thank you. -
Hello, Please start a new ticket in the Premium Support forum so that we'll help you with that. Thank you.
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[WP Quiz Pro] WP Quiz - 1st Correct Answer Wins?
Jitendraa replied to kurtajenkins's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop.Sorry to disappoint but that feature is unfortunately not available at this time.With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.We're sorry we couldn't give you better news here.If you have any further question(s), please let us know. Thank you. -
[WP Google Translate] Compatible with Woocommerce
Jitendraa replied to aaronhealey's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. Yes, you can use the translation plugin to generate .po file manually. And the + and - issue, you can check if this is an issue with some CSS which can be fixed using some Custom CSS. Thank you. -
[Ad-Sense] Few questions before I purchase theme
Jitendraa replied to prajwaldesai's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. 1. Yes, you can use both the plugins with the theme. The theme is compatible with both. 2. The theme does not have any special feature to create a table. You can create HTML table or any Third Party plugin. 3. You can use Elementor or WP Bakery. 4. The theme does not have any JSON+LD file. Yoast can cover that part for you. 5. This is a theme's native feature. No additional plugin required for that. 6. You need to edit the core files for that. Once you purchase the theme, please start a new ticket in the Premium support forum so that we'll help you with that. 7. Yes, you can do that too. 8. This is a custom made site. 9. You can find the changelog here: https://mythemeshop.com/changelog/?product=sense If multiple user need some feature, then that'll be a part in the updates. Otherwise, you need to use some Third Party plugin for that. Thank you. -
[AppTheme] your theme fee is for life time or annual
Jitendraa replied to muhammadabubakar's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop.All our products are available with one year of premium support and updates and are mentioned on the landing pages as well: However, anything you download can be used for the lifetime on your website for which you purchased the product. There is a nominal renewal fee per year for receiving updates and support after one year has lapsed, but you can cancel that at any time. Hope that helps. If you have any other question, please let us know. Thank you. -
[Content Locker] Facebook Like not working
Jitendraa replied to francesca.grillo's topic in Pre Sales Questions
Hello, Thank you for letting us know. Feel free to let u know if you need anything else. Thank you. -
Hello, Thank you for contacting MyThemeShop and writing your experience with us. We are glad to know that and will be happy to help you in future too. Thank you.
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[Content Locker] Facebook Like not working
Jitendraa replied to francesca.grillo's topic in Pre Sales Questions
Hello,Thank you for contacting MyThemeShop.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial: Thank you. -
[WP Review Pro] Recent reviews at top
Jitendraa replied to boxingworkoutideas's topic in Pre Sales Questions
Hello, WP Review plugin adds the necessary markup for rich snippets. It may take some time before they show up in the search results, please allow a few days for Google to pick up the information. Google will not necessarily show the rating stars, though, they check a few things first and may choose not to show, for instance, they check the overall quality of the site, and if the review content is representative of the main content of the page or not. Here is a quote from one of the Google's help article: Link: https://developers.google.com/search/docs/guides/intro-structured-data#structured-data-guidelines Hope that helps. If you have any further question(s), please let us know. Thank you. -
[WP Review Pro] Recent reviews at top
Jitendraa replied to boxingworkoutideas's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. By default, the recent reviews will show at the top. Please check the options if you have any on your theme which controls that. Thank you. -
Hello, You just need to install WooCommerce plugin on your site to get the Shop feature on your site. https://wordpress.org/plugins/woocommerce/ Thank you.
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Hello, Yes, you can do that with WooCommerce too. Show the product on your site and when someone clicks the Buy Now button, they'll get redirected to Amazon on the product page. Hope that helps. Thank you.
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Hello, Yes, Schema theme supports a shop page. You can check the Shop demo also from here: https://demo.mythemeshop.com/s/?theme=Schema Thank you.
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Hello, Thank you for contacting MyThemeShop. We can see you have already resubscribed. You'll automatically be billed $19 on April 5 to renew the subscription. Thank you.
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Customer Support is fast and effective
Jitendraa replied to martinmiguellozanogobbin's topic in Testimonials
Hello, Thank you for taking the time to write us a testimonial. Our team is very happy to know that you are satisfied with our services. We look forward in helping you again. -
Hello, Thank you for contacting MyThemeShop and for taking the time to write us a testimonial. Our team is very happy to know that you are satisfied with our services. We look forward in helping you again.
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[WP Review Pro] Plugin translation problem
Jitendraa replied to popkokamil's topic in Pre Sales Questions
Hello, We'll be happy to help. But we are limited to help Premium products on free forums. You can take your time, get the account and use that to start a new ticket in the Premium Support forum so that we'll help you with that. Or you can ask your customer to get in touch with our account section here so that they'll help him to find his account. Thank you. -
[WP Review Pro] Plugin translation problem
Jitendraa replied to popkokamil's topic in Pre Sales Questions
Hello, You need to use My WP Translate plugin to translate the strings. If you want to change it from core files, then please use your customer's account and start a new ticket in the Premium support forum so that we'll help you with that. Thank you. -
Hello, Thank you for contacting MyThemeShop, and we are really sorry for any inconvenience this may have caused. We are sorry that our product didn't fulfill your requirements. We have issued you a refund, and you should see it back in your payment account soon. We are continuously improving our products so we would request you to check back in future to see if we might have something relevant to your needs. Hope that helps, please don't hesitate to let us know if you need help with anything else. Thank you.