[[Crypto] i want to buy theme but]

Hello,

Thank you for contacting MyThemeShop.

We have enabled the Stripe payment for your account and you can use that to complete your purchase using your Credit Card.

Hope that helps.

Thank you.

[[SociallyViral] how can i update my theme cost?]

Hello,

Your subscription is already expired. That's the reason you can't see anything on your account.

You can purchase the theme again with your new Credit Card to use that.

Thank you.

[[SociallyViral] how can i update my theme cost?]

Hello,

Thank you for contacting MyThemeShop.

You can get everything by going to the below URL:

https://mythemeshop.com/my-account/

Thank you.

[[WP Review Pro] Uninstall the Plugin completely]

Hello,

For now, the plugin does not have any such options.

We are adding a note to our development team to implement this feature in the upcoming updates.

Thank you.

[[Coupon] Can we add content in top and bottom in store page]

Hello,

Sorry to disappoint but that feature is unfortunately not available at this time.

With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.

We're sorry we couldn't give you better news here.

If you have any further question(s), please let us know. Thank you.

[[Coupon] Can we add content in top and bottom in store page]

Hello,

You can add category description to the Coupon Category pages so that it'll appear at the top. We can help you to move it to the bottom instead.

But, there is no way to add text at both top and bottom area.

Hope that helps.

Thank you.

[[Coupon] Can we add content in top and bottom in store page]

Hello,

Thank you for contacting MyThemeShop.

You can add content either at the top or at the bottom of the page.

Hope that helps.

Thank you.

[[AppTheme] Menu display]

Hello,

Thank you for contacting MyThemeShop.

Can you please let us know which theme you are using so that we can assist you accordingly?

Looking forward to helping you.

Thank you.

[[WP Review Pro] user posting of reviews]

Hello,

Thank you for contacting MyThemeShop.

Yes, the plugin have that feature. You can check the demo of the same here:

https://demo.mythemeshop.com/wp-review-pro/default-star-review/

Hope that helps.

Thank you.

[[WP Notification Bar] Notification bars are not visible]

Hello,

Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:
https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/

If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:
Premium Support For Just $9/year

Once purchased, please open a new support ticket by following this tutorial:
https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/

We handle all our theme/plugin related help through our support ticket system.

One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too.

Looking forward to helping you.

[[Crypto] change old site to new site]

Hello,

Thank you for contacting MyThemeShop.

We have removed your registered domain. You can use the theme on a new domain without any issues.

Thank you.

[Experienced Some Great Help Here]

Hello,

Thank you for taking the time to share your experience with MyThemeShop, it means a lot to our team.

We look forward in helping you again.

[[WP Shortcode Pro] Post with Shortcode Pro]

Hello,

Thank you for contacting MyThemeShop.

The plugin is working fine with posts.

Let us know if you are facing any issues.

Thank you.

[[WP Tab Widget Pro] One category]

Hello,

Yes, you can get that option with the Premium version of the plugin.

Thank you.

[[Content Locker Pro] Lock an entire page]

Hello,

You can lock full contents of a page but not a full page using the plugin at the moment.

Thank you.

[[Coupon] Hye ! i want to buy coupon theme!]

Hello,

Thank you for contacting MyThemeShop.

Sorry to disappoint but that feature is unfortunately not available at this time.

With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.

We're sorry we couldn't give you better news here.

If you have any further question(s), please let us know. Thank you.

[[Content Locker Pro] Pre-sale question]

Hello,

Thank you for contacting MyThemeShop.

1. This feature is not available with the plugin at the moment.

2. Yes, the plugin is compatible with the translation plugin.

Thank you.

[[Schema] MTS framework, locally hosted fonts?]

Hello,

Thank you for contacting MyThemeShop.

Have you hosted the font on your site?

If so, then start a new ticket in the Premium support forum and let us know where you want your fonts to be so that we can help you with suitable CSS.

Looking forward to helping you.

Thank you.

[[URL Shortener Pro] Export urls to import in other]

Hello,

Thank you for contacting MyThemeShop.

The Premium version of the plugin have that option.

Thank you.

[[Coupon] how to disable coupon single page.]

Hello,

We can only provide support to the registered email IDs at the moment.

Sorry about that.

You can get that email and use that to ask your queries in the Premium forum. We'll be happy to help.

Thank you.

[[Business] Looking for a website for an electrician.]

Hello,

Thank you for contacting MyThemeShop.

You can check the below themes which may cover your requirement:

https://demo.mythemeshop.com/s/?theme=Digital

https://demo.mythemeshop.com/s/?theme=Architect

https://demo.mythemeshop.com/s/?theme=Builders

https://demo.mythemeshop.com/s/?theme=OnePage

Hope that helps.

Thank you.

[[SociallyViral] sociallyviral purchase issue]

Hello,

Thank you for contacting MyThemeShop.

We can see our team have replied to your email.

You can continue over there if you have any other queries.

Thank you.

[Thanks For Helping Mod My Theme]

Hello,

Thank you for taking the time to share your experience with MyThemeShop, it means a lot to our team.

We look forward in helping you again.

[[Magnus] I want to renew my expired theme but I can't seem to do it]

Hello,

Thank you for contacting MyThemeShop.

You can use the below invoice to complete your renewal:

https://mythemeshop.com/checkout/order-pay/714870/?pay_for_order=true&key=wc_order_ecWczWdhVtWx4

Also, once you renew your subscription, you need to download MyThemeShop: Themes/Plugins Updater plugin from your account and install it to your site.

Once installed, you need to connect your Dashboard with your account using the plugin's popup.

When you are connected, you can see the update notification on your Dashboard and can update the theme directly from there.

Thank you.

[[Content Locker] Facebook login via app]

Hello,

Thank you for contacting MyThemeShop.

Currently, the plugin does not have that feature.

We are adding a note about this to our Development team to consider adding this feature in the upcoming updates.

Thank you.