Jitendraa
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Posts posted by Jitendraa
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Hello,
The themes are free, but the support to the theme is not free.
Also, if you are purchasing the premium theme, you'll get 1 year of support and updates for free.
If you are purchasing the support plan now, and upgrading to the Premium plan within 30 days, then we can also adjust the price on the Premium theme purchase too.
Thank you.
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Hello,
Please share your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below:
Looking forward to helping you.
Thank you.
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Hello,
Yes, that package covers WP Review Pro plugin.
Thank you.
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Hello,
Thank you for contacting MyThemeShop.
Can you please try deactivating all your plugins and check if that will work for you.
If not, then you can renew your subscription and update the theme.
Thank you.
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Hello,
Thank you for contacting MyThemeShop.
You can use the below invoice to pay $64.47 to complete your purchase of Membership:
https://mythemeshop.com/checkout/order-pay/732216/?pay_for_order=true&key=wc_order_BJUf7GH9rEKiT
Once done, you can cancel the subscription to the single theme so that you won't get billed for that separately in future.
Hope that helps.
Thank you.
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Hello,
Thank you for contacting MyThemeShop.
The plugin does not have any option for AMP within it. But you can use some AMP plugin with this plugin to cover your requirement.
Also, after you purchase the product, you can download the documentation from your account directly.
Thank you.
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Hello,
Feel free to let us know if you need anything else in future.
Thank you for using MyThemeShop.
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Hello,
I am really glad that I can clear all your queries.
Let me know if you need anything else in future.
Thank you for using MyThemeShop.
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Hello,
Thank you for contacting MyThemeShop.
Yes, you can use those 2 plugins with this theme without any issues.
Thank you.
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Hello,
Thank you for contacting MyThemeShop.
We have replied to your other ticket here:
You can continue over there in future.
Thank you.
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Hello,
Thank you for contacting MyThemeShop.
1. This is a default WordPress feature. You can achieve that with this theme also without any issues.
2. It is a theme feature.
3. Yes, with the theme purchase, you'll get 1 year of free support and updates.
4. The widget shows your latest gallery items.
Regarding the malicious attack, iframe is not a malicious code. Our demo is loading within an iframe. Similarly Google, Facebook are also providing their embeds within iframe. This is a secure thing. But unwanted iframes may cause issue.
You can check the without iframe type demo from here:
https://demo.mythemeshop.com/school/
Thank you.
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Hello,
You need to make all the translation manually with the plugin.
Thank you.
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Hello,
Changes made to that area will remain safe even after you update the theme.
Thank you.
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Hello,
1. You can check the changes from here:
https://mythemeshop.com/changelog/?product=sociallyviral
2. You can not retrieve the changes you have made within that area.
Thank you.
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Hello,
Thank you for contacting MyThemeShop.
1. Yes with the $99.47/year membership, you can download all themes and plugins and get support for all.
2. You can use each product on upto one domain with the membership plan. If you are planning to use multiple products on both domains, then you can do that.
3. No, Rank Math is not included in this plan.
Thank you.
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Hello,
Thank you for contacting MyThemeShop.
1/2. You can set your ad accordingly to cover these points.
3. Yes, you can do that with the plugin's default form. To get your required field, you need to edit the plugin core file.
4. Yes, you can do that.
Thank you.
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Hello,
Most of our users do not have any issues with the plugin and our themes.
But some have issues which can be fixed using some minor fixes.
So, you can use the plugins with our theme without any issues.
Thank you.
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Hello,
Thank you for contacting MyThemeShop.
You have subscribed to a single site license of the theme which will renew at just $19/year.
Thank you.
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Hello,
Thank you for taking the time to write us a testimonial, our team really appreciates that.
We look forward in helping you again.
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Hello,
The changes made inside the Theme Options panel will remain safe even after you update the theme in future.
But changes made inside the php files will reset upon update.
If you have added the analytics code in the Theme Options panel, then it'll remain safe too.
Thank you.
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Hello,
Thank you for contacting MyThemeShop.
Yes, after you renew your subscription, you can see your old tickets.
Thank you.
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Hello,
Thank you for contacting MyThemeShop.
Can you please let us know where you have added the Custom CSS to your theme and where you have made the custom modifications?
Have you modified any core file for that?
Looking forward to helping you.
Thank you.
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Hello,
Thank you for contacting MyThemeShop.
We have not tested the compatibility with those 2 plugins but it should work fine for you.
Thank you.
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Hello,
You can use that email and post your query in the Premium plugin's forum so that we can assist you with that.
Looking forward to helping you.
Thank you.
[Schema] Subscription on hold
in Pre Sales Questions
Posted
Hello,
Thank you for contacting MyThemeShop.
We can not find any purchase of MyBlog associated within your account.
Have you purchased that from a different account?
Looking forward to helping you.
Thank you.