[[Schema] Schema Theme return]

Hello,

Thank you for contacting MyThemeShop.

As we can see our team have already refunded the purchase.

Let us know if you need anything else.

Thank you.

[[AppTheme] I would like to know if I can add "Store" section]

Hello,

Thank you for contacting MyThemeShop.

Can you please let us know which plugin or theme you are referring to?

Thank you.

[Support team is ready to help with ANYTHING!]

Hello,

Thank you for taking the time to write us a testimonial, our team really appreciates that.

We look forward in helping you again. 

[[Schema] Theme expired 2 days before, how to renew it now.]

Hello,

Thank you for contacting MyThemeShop.

You can use the below invoice to complete your renewal:

https://mythemeshop.com/checkout/order-pay/739155/?pay_for_order=true&key=wc_order_qQ0r9xDwLagGV

Thank you.

[[Schema] Schema Lite issue!]

Hello,

Thank you for contacting MyThemeShop.

Our theme have a Theme Options panel. You can use that to customize the theme.

Thank you.

[How many websites I am allowed to have any theme installed?]

Hello,

Thank you for contacting MyThemeShop.

1. You can install the themes and plugins on multiple domains without any issues.

2. Once you remove the product from a domain, let us know so that we can remove that from your licensed domain list.

Hope that helps.

Thank you.

[The demo section does not show...]

Hello,

We do not have any quiz type that can cover the requirement you have mentioned at the moment.

Thank you.

[The demo section does not show...]

Hello,

Thank you for contacting MyThemeShop.

You can check the quizzes of Personality type which can be used as poll.

Demos can be found from here:

https://demo.mythemeshop.com/wp-quiz-pro/category/personality/

Let us know if you need anything else.

Thank you.

[[WP Shortcode Pro] Can you add to WP Shortcode Pro a Random Number Generator?]

Hello,

Thank you for contacting MyThemeShop.

Sorry to disappoint but that feature is unfortunately not available at this time.

With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.

We're sorry we couldn't give you better news here.

If you have any further question(s), please let us know. Thank you.

[[WP Subscribe Pro] WP Subscribe Pro Pre Sale Query?]

Hello,

Thank you for contacting MyThemeShop.

1. Yes, we are updating the Premium version of the plugin in continuous interval.

2. We are providing the Unlimited site license at just $19 now. You can take advantage of that.

3. Yes, you need to pay $19 again to get support and updates.

Thank you.

[Ad-Sense Theme]

Hello,

Thank you for the feedback.

We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you.

Thank you for using MyThemeShop.

[[Splash] How can I download the theme again.]

Hello,

Thank you for contacting MyThemeShop.

Once your subscription is expired, you can not download the theme again from your account.

To download the theme, you need to renew your subscription again.

Hope that helps.

Thank you.

[Customer Support is Very Good]

Hello,

Thank you for leaving us a testimonial, we really appreciate that.

We hope to see you again in our forums as we look forward in helping you.

[[Schema] renew]

Hello,

Thank you for contacting MyThemeShop.

You can not renew that anymore as your subscription is expired around 1 year ago.

You need to purchase the theme again for using that.

Thank you.

[[Blogging] Issues customizing a theme - no options?]

Hello,

Thank you for contacting MyThemeShop.

First of all, Sensational theme is completely free. We do not have any Premium version of that.

Also, you have mentioned that you can not find the customization mentioned in the site on the theme.

Can you please be more specific that which customization you can't find so that we can try our best to point you on the right path?

Looking forward to helping you.

Thank you.

[[Designer] Using the purchased premium theme in my subdomain]

Hello,

Thank you for contacting MyThemeShop.

The theme with a single site license comes with a single installation support.

So, you can either use it on a subdomain or on the main domain.

Thank you.

[Amazing support service!]

Hello,

We are glad you found our support team helpful. If you need any other help in future, feel free to ask.

Thank you for using MyThemeShop.

[[Designer] No page speed insight test or pingdom test]

Hello,

Thank you for contacting MyThemeShop.

You can check the page speed test of this URL:

https://demo.mythemeshop.com/designer/

Thank you.

[[eCommerce] ecommerce theme has an error]

Hello,

Thank you for contacting MyThemeShop.

You can renew your subscription and start a new ticket in the Premium Support forum so that we can check that for you.

Thank you.

[Really Great Support]

Hello,

We appreciate that you have taken the time to write us a testimonial, it means a lot to our team.

We look forward helping you again.  

[[Schema] [Schema] Theme]

Hello,

Thank you for contacting MyThemeShop.

Are you using Schema Free or Pro?

Looking forward to helping you.

Thank you.

[[SociallyViral] I didnt receive my purchased Theme]

Hello,

Thank you for contacting MyThemeShop and sorry for the issue you are facing.

Can you please share your invoice ID so that we can track your purchase?

Looking forward to helping you.

Thank you.

[WP Testimonial: Great Support!]

Hello,

Thank you for taking the time to share your experience with MyThemeShop, it means a lot to our team.

We look forward in helping you again.

[[Coupon] Do I need to install the woocommerce plugin first before I can use the coupon theme?]

Hello,

Thank you for contacting MyThemeShop.

No, WooCommerce plugin is not required to use the Coupon theme. But if you want the shop feature on the site, then you need to install that plugin.

Hope that helps.

Thank you.

[[Multiplex] Reject Multiplex theme Registered for site]

Hello,

Thank you for contacting MyThemeShop.

We have removed your registered domain. You can use the theme on a new domain without any issues.

Thank you.