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Mili

Support
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Everything posted by Mili

  1. Hello Peter, By default that functionality is not supported by the plugin. You can certainly open a support topic once you purchase the plugin and our moderators can take a closer look with more details from you. However we on't be able to guarantee that functionality. It might be outside of our scope of support.
  2. Thank you for placing your trust in us Vicky. We are looking forward to assist you again.
  3. Thank you for being part of our community and placing your trust in our team. We look forward in assisting you again.
  4. Thank you for your kind words We look forward in helping you again.
  5. Hello, Thank you for contacting MyThemeShop today. Once you obtain the extended membership you can download all our themes and plugins as you want. There are no limitations. After cancelling your MyThemeShop membership, you will not be billed again for access to our themes/plugins. However, after the conclusion of the last month that was paid for, access to themes/plugins will be suspended. If you choose to purchase a membership again in the future, you will need to pay the signup fee again. Your access to premium support will also be revoked. However, anything you download can be used for lifetime on unlimited domains you own. We don't have a specific date as to when the promotion will end. Hope that helps. If you have any further question(s), please let us know. Thank you.
  6. Hello, Thank you for contacting MyThemeShop today. Which options are you specifically referring to?
  7. Hello, Thank you for contacting MyThemeShop today. Please contact our sales team here: http://mythemeshop.com/contact-us They will take a closer look at your account.
  8. Thank you for your kind words. We look forward to help you again.
  9. Hello, Thank you for your interest in MyThemeShop. The 87$ fee is a yearly fee. It would be only $9 per month, you can see more details here: https://mythemeshop.com/pricing/
  10. Thank you for using MyThemeShop. If you have questions please post them here: https://community.mythemeshop.com/forum/7-theme-support/ And our tech support staff will be more than happy to assist you.
  11. Hello, Once you purchase the theme you will have multiple options where to insert tracking codes. You can open the file header.php and footer.php and place them there if it is after or before the body tags. You will see once you purchase the theme.
  12. Thank you for your kind words and for being part of our community. Believe me, hearing you say sweet words to us like that does a lot of good to our team. Thank you
  13. Hello, Thank you for contacting MyThemeShop today. You can insert custom code into the header from Theme Options > General Settings > Header Code. I hope that helps.
  14. I apologize for the inconvenience. I have forwarded your request to our sales team, they will get in touch with you shortly. Thank you for your patience.
  15. Thank you for being part of our community and for your kind words. We look forward in assisting you again.
  16. Hello, Thank you for contacting MyThemeShop today. 1. Yes, it is possible to remove it. Once you purchase the theme open a support thread on the forum and our support team will show you how to do that. 2. Yes, ofcourse, youc an remove that from Theme Options panel. 3. Yes, it is possible to remove it. Once you purchase the theme open a support thread on the forum and our support team will show you how to do that. 4. Yes, you can ad ads below the post's content. 5. The theme is well SEO optimized and is fast. 6. Updates and support are only available to users who havea membership. But you can use your theme even if you don't have a membership.
  17. Hello, Thank you for contacting MyThemeShop today. What do you mean by "want to see the demo of F Shape Single Product Page" ? Can you elaborate? Yes, WooCart is Adsense ready.
  18. Hello, Thank you for contacting MyThemeShop today. Both of our themes are equipped with schema markup. You can indeed have a static page as your homepage if you use the Schema theme. For the stars rating you would need to use Schema in combination with WP Review plugin: https://wordpress.org/plugins/wp-review/
  19. Hello, Thank you for your kind words and for being part of our community. We love helping you !
  20. Hello, Yes, the success message should appear using Ajax and not after page re-load. If you are using Feedburner for example it will trigger a popup from Feedburner to enter your captcha.
  21. Yes, you would just go into Theme Options > Styling Options > Custom CSS and paste the code that our support team gives you.
  22. Hello, Thank you for contacting MyThemeShop today. Yes, we can remove the image placeholders that appear on the homepage if you have no images. You can however upload images to any post by adding a featured image. If you need help removing the image placeholders open a support thread here: https://community.mythemeshop.com/forum/7-theme-support/Once you purchase the theme and our support staff will assist you.
  23. Thank you Dan for your appreciation, we love helping you. Thank you for using MyThemeShop.
  24. Hello, We are super happy to hear you say that. Thank you We are looking forward to help you again.
  25. Hello, Thank you for contacting MyThemeShop today. Yes, in your page editor select "No sidebar" and your sidebar will not be displayed on that page
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