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Pratik.d

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Everything posted by Pratik.d

  1. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. It looks like you are using the events_calendar shortcode in Meta Description which is causing the problem: Can you please confirm on your end? Looking forward to helping you. Thank you.
  2. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. I wanted to take a look at this issue but it looks like your site is down. Please see the screenshot in the Sensitive Data Section. This could be the reason why sitemap submission failed on Bing. Hope that helps. Thank you.
  3. Hello, Yoast sitemap is generated on the fly so you won’t find any physical sitemap file on your server. The robots.txt file should be in your root directory. I tried logging in to your server, but I couldn't with the provided access details ( screenshot of error added in the Sensitive Data Section ). Can you please check that and provide us with the correct access details? Looking forward to helping you. Thank you.
  4. Hello, We are happy that this resolved your issue. If you have any other questions in future, know that we are here to help you. If you don't mind me asking, could you please leave us a review (if you haven't already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?filter=5#new-post about your overall experience with Rank Math? We appreciate your time and patience. If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again. Thank you.
  5. Hello, The error you see in the Google Structured Data Testing tool is not from the data generated by Rank Math. Your' theme or some plugin active your site is also generating schema data which is throwing the error. Please see the screenshots in the Sensitive Data Section. Hope that helps. Thank you.
  6. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. It looks like you are using shortcode or anchor tags in the description which is causing a problem. Please see the screenshot in the Sensitive Data Section. Adding text in Meta description box seemed to have fixed the issue. Can you please confirm and let us know? Looking forward to helping you. Thank you.
  7. Hello, I wanted to run a conflict check on your site using Health Check plugin but any changes I made in backed were not reflecting on the frontend. It looks like the cache is enabled on your site. Please see if you are able to troubleshoot it by following below instructions. You can follow these instructions on your live website as well, as running this conflict check does not affect your website visitors. Here are the steps for you to follow. Log into your WordPress Administrator, and navigate to the dashboard Navigate to 'Plugins', and go to 'add new' On the next page, enter 'Health Check' in the search bar and wait for the screen to refresh The official Health Check plugin by WordPress.org should be visible as the first result. Please install and activate the plugin You will reach the plugin page automatically, and a notice will appear. Click 'I understand' to continue On the WordPress Menu on the left, hover over the dashboard. You will notice a new 'Health Check' option, click on it On the page that appears, there will be several tabs. Please navigate to the 'Troubleshooting' tab Press the 'Enable Troubleshooting Mode' to start the troubleshooter Once you complete these steps, you are in troubleshooting mode. All the plugins on your website have been disabled only for you. Your theme has also been disabled, but only for you. To diagnose the root-cause of your problem, you would enable each plugin one by one until an issue is found. The last plugin that causes the issue will probably the cause of the conflict. Here are the steps in more detail. With all plugins and the theme disabled, try reproducing the issue. If you still have the issue, your WordPress setup is the root of the problem. If not, then continue. On the top bar, navigate to the 'Troubleshooting Mode', hover over it, and enable the MyThemeShop plugin in question. After that, try to reproduce the issue. If you have the issue, the plugin is conflicting with WordPress If not, then the plugin is not causing issues with WordPress. Continue to the next step Navigate to the "Troubleshooting Mode" in the top bar again, and enable any other plugin. Then try reproducing the issue. If you have the issue, then the plugin you just activated is conflicting with the MyThemeShop Plugin If not, then this plugin is not causing issues with the MyThemeShop plugin Repeat step no 3 by enabling one plugin at a time and checking if the problem exists. When the problem happens, the plugin you last activated is causing the issue. If the issue is still not resolved, then it might be an issue with the theme you are using. Here is how you confirm if your theme and the MyThemeShop plugin are conflicting with each other. Enter troubleshooting mode again using the instructions above. Using the Troubleshooting mode, activate your regular theme by selecting the 'Use your current theme option'. Activate the MTS plugin you want to check and try to reproduce the issue. If the issue appears, your theme conflicts with the MTS plugin. If not, then the issue is with another plugin. You can continue enabling other plugins to pinpoint the plugin and contact their support for a resolution. Once you complete the above steps, please let us know. Looking forward to helping you. Thank you.
  8. Hello, You can use %page% variable in SERP title box to show page number in the title: I tried adding it in your post but the changes were not reflecting on the frontend. Is server cache enabled on your site? Looking forward to helping you. Thank you.
  9. Hello, Thank you for contacting MyThemeShop today. To noindex all pages, please navigate to Dashboard >> Rank Math >> Titles & Meta >> Pages >> Page Robots and check the No Index checkbox: Yes, if you don't want to index the pages and tags then don't include them in the Sitemap. You will find an option in Dashboard >> Rank Math >> Sitemap Settings >> Pages >> Include in Sitemap and set it to Off: Hope that helps. Please let us know if there is anything else. Thank you.
  10. Hello, I checked Sitemap on your site and it looks ok to me. Can you please submit sitemap again on Google? Also, can you give us a screenshot of the error you get in the Search Console? Looking forward to helping you. Thank you.
  11. Hello, Rank Math plugin only allows author rating, so you will not find any option in frontend which will allow user to rate your service. If you want to collect user Ratings then you can use the WP Review plugin which is compatible with Rank Math. Hope that helps. Thank you.
  12. Hello, I checked a few posts on your site, I don't see any issue with the title. Can you please give us a link to the post, pages which are showing wrong titles? Looking forward to helping you. Thank you.
  13. Hello, Please add value in Phone field in Dashboard >> Rank Math >> Titles & Meta >> Local SEO >> Phone Number. This will fix the warning you are getting in Organization Schema. All other Settings looks ok to me. You will find an option in Rank Math Metabox in Post to add Rating value and count: Hope that helps. Thank you.
  14. Hello, Currently, Link Suggestion only shows the posts which are marked as Pillar content and which belongs to the same category/tags. Our Development team is working on extending this functionality to show Related Posts by keyword, content, etc. You will see this feature soon in the future updates of the plugin. If you have any further question(s), please let us know. Thank you.
  15. Hello, Thank you for contacting MyThemeShop today. You can change Editor's Rating text by adding below filter code in your theme's functions.php file: add_filter( 'rank_math/review/text', function( $text ) { return 'New Editor Text'; // Change this text. }); Hope that helps. Please let us know if there is anything else. Thank you.
  16. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. We recently moved the API services to a new website, which is causing a failure on some server configurations. We have identified the issue and will be releasing an update fixing the same. Please stay advised that the SEO Analyzer has no impact on the search rankings, it’s just a tool to identify the issues. We seek your patience and understanding in this matter. In the meantime, if you need any other assistance, please let us know. We are here to help.
  17. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Google can or cannot index a post. There are a lot of factors at play and the quality of your article is just one of the factors. If Google determines your content isn't helpful to users, they might take weeks to index it. In contrast, they index unique and really helpful content within a few hours of posting. You can't get Google to index. You can only make everything available to them which is what Rank Math is there for. If you've recently published the posts, Google probably hasn't indexed it yet. It can take up to a week for Google to index the changes you made, depending on how often your website is crawled. Can you give us an example of this? Please do add links of the pages. categories where this happens. Looking forward to helping you. Thank you.
  18. Hello @Vikkymmk Like my colleague mentioned above, the SEO Analysis is failing on some server configurations since we moved the API services to the new website. We have identified the issue and will be releasing an update in the coming week fixing the same. Please stay advised that the SEO Analyzer has no impact on the search rankings, it’s just a tool to identify the issues. We seek your patience and understanding in this matter. Thank you.
  19. Hello, We recently moved the API services to a new website, which is causing a failure on some server configurations. We have identified the issue and will be releasing an update in the coming week fixing the same. Please stay advised that the SEO Analyzer has no impact on the search rankings, it’s just a tool to identify the issues. We seek your patience and understanding in this matter. In the meantime, if you need any other assistance, please let us know. We are here to help. Thank you.
  20. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you give us some more details about the issue? The Link Suggestion is working fine on your site. Link Suggestion shows the post which is marked as a Pillar Content and which belongs to the same category. You can read more about it here: https://rankmath.com/kb/quick-actions/#as-pillar-content Looking forward to helping you. Thank you.
  21. Hello, I don't see any issue with the Modules on your site. Please see the screen recording in the Sensitive Data Section. Thank you.
  22. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. It looks like you are submitting the wrong sitemap URL (sitemap.xml) on Google. The Rank Math SEO sitemap URL to submit ends in sitemap_index.xml. Please try submitting the correct Sitemap on Google i.e {your_site_url}/sitemap_index.xml. Hope that helps. Thank you.
  23. Hello, We are happy that this resolved your issue. If you have any other questions in future, know that we are here to help you. If you don't mind me asking, could you please leave us a review (if you haven't already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?filter=5#new-post about your overall experience with Rank Math? We appreciate your time and patience. If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again. Thank you.
  24. Hello, Yes, that could be the cause of why the Google Search Console is not working on your site. Do you see any errors like Memory Exhausted in the debug.log file of your site? Looking forward to helping you. Thank you.
  25. Hello, We recently moved the API services to a new website, which is causing a failure on some server configurations. We have identified the issue and will be releasing an update in the coming week fixing the same. Please stay advised that the SEO Analyzer has no impact on the search rankings, it’s just a tool to identify the issues. We seek your patience and understanding in this matter. In the meantime, if you need any other assistance, please let us know. We are here to help.
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