Pratik.d

Hello, Please share your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. I see the issue on your site when we upload an image the page gives 500 server error. After checking your PHP configuration I found the max_execution_time & max_input_time on your site is set to 30 & 60 which is too low. Please contact your hosting provider and ask them to increase the following values: memory_limit = 256M upload_max_size = 64M post_max_size = 64M upload_max_filesize = 64M max_execution_time = 300 max_input_time = 1000 Hope that helps. Thank you.

Hello, Do you want to use content color in Breadcrumb i.e #6b6b6b? If so, please add below code in your style.css: .rank-math-breadcrumb a { color: #6b6b6b; // Change this value to whicever color you want to use for Breadcrumb. Eg: red, blue, #444, #000 etc } Hope that helps. Thank you.

Hello, Thank you for contacting MyThemeShop today. Rank Math plugins adds all the needed tags to share posts on Facebook & Twitter. Still, if you are going to use another plugin, then please add below code in your theme's functions.php file to remove the open graph and Twitter tags so it would not conflict with another plugin: add_action( 'rank_math/head', function() { remove_all_actions( 'rank_math/opengraph/facebook' ); remove_all_actions( 'rank_math/opengraph/twitter' ); }); Hope that helps. If there is anything else, please let us know. Thank you.

Hello, You must have submitted the sitemap.xml file before, which is why it is showing on Google. The sitemap_index.xml file is automatically generated by Rank Math. Please point Google to this XML by following below steps: Sign in to Google Webmaster Tools. Select your website. In the left sidebar, click Crawl and then Sitemaps. Remove outdated or invalid sitemaps (if any) like sitemap.xml Click the Add/Test Sitemap button in the top right. Enter sitemap_index.xml into the text box that appears. Click 'Submit'. Hope that helps. Thank you.

Hello, If you type, in Google, cache: followed immediately by the URL of your site or page, you'll see what Google has cached for your site. I checked a couple of pages on your site with cache:{page_url}, the data displayed on Google is outdated. Google can or cannot index a post. There are a lot of factors at play and the quality of your article is just one of the factors. If Google determines your content isn't helpful to users, they might take weeks to index it. In contrast, they index unique and really helpful content within a few hours of posting. Sometimes you can speed up this process using Fetch as Googlebot tool. To do that please follow the instructions given in this article: https://searchenginewatch.com/sew/how-to/2326164/index-your-content-faster-with-the-fetch-as-google-tool Hope that helps. Thank you.

Hello, I didn't change any Settings on your site. I checked the dev site on my mobile in Google Chrome, the button is working fine for me: Can you please clear your browser's cache and check again? Hope that helps. Thank you.

Hello, I see the issue on your site. Rank Math plugin adds noopener rel to all the external links which was causing this problem. To fix it, I logged into your site and I added below filter code in your theme's functions.php file: add_filter( 'rank_math/noopener', '__return_false' ); This seemed to have fixed the issue. Can you please confirm? Thank you.

Hello, I wanted to chime in to help. It looks like you are submitting wrong sitemap URL on Google. The Rank Math SEO sitemap URL to submit ends in sitemap_index.xml. Please try submitting the correct Sitemap. Hope that helps. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Currently, Rank Math's Content Analysis only supports the content added in the default WP Content Area. Our Development Team is working on extending the Content Analysis API, and once it is ready, all the Custom fields will be included in the Content Analysis. Other plugin developers, like ACF, can then tap into the new API and make their plugins compatible. In the meantime, if you have any further question(s), please let us know. Thank you.

Hello, I checked the homepage and product page, the title, description, and other information are correctly updated on your site. If you've recently updated this data, then Google probably hasn't indexed the new description yet. It can take up to a week for Google to index the changes you made, depending on how often your website is crawled. If you type, in Google, cache: followed immediately by the URL of your site or page, you'll see what Google has cached for your site. If the appeared date is before you made the changes, you'll have to wait for Google to crawl your site again. Hope that helps. Please let us know if there is anything else. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please share your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you.

Hello, We are super happy that this resolved your issue. If you have any other questions in future, know that we are here to help you. If you don't mind me asking, could you please leave us a review (if you haven't already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?filter=5#new-post about your overall experience with Rank Math? We appreciate your time and patience. If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again. Thank you.

Hello, I see the issue on your site when AMP Takeover (Beta) option is enabled in AMP Settings, the AMP plugin adds a custom title tag instead of using the one created by the theme. Please add below code in your theme's functions.php file to overwrite the title created by AMP plugin: add_filter( 'pre_get_document_title', function( $title ) { $generate = new RankMath\Generate(); $title = $generate->get( 'title' ); return $title; }, 999, 1 ); Hope that helps. If there is anything else, please let us know. Thank you.

Hello, Rank Math plugin is compatible with the AMP plugin which is active on your site. It looks like Server cache is enabled on your site, the changes I am doing on your site are not reflecting on the frontend. Please contact your hosting team ask them to disable or purge cache. Also, I saw many plugins on your site are not updated, please update those plugins too. Looking forward to helping you. Thank you.

Hello, I don't see any issue with the Sitemap on your site. The Sitemap is in XML format like required by Google. Please try submitting your Sitemap again on Google ( {SITE_URL}/sitemap_index.xml ). Hope that helps. Thank you.

Hello, The login details you added in the Sensitive Data Section is not working for me. Can you please check that and add the correct username and password? Or please use the following plugin and generate a link with the admin access?https://wordpress.org/plugins/temporary-login-without-password/ Also, please add the links of the pages where title is wrong? Looking forward to helping you. Thank you.

Hello, Sorry to disappoint but currently Rank Math's Content Analysis only supports the content added in the default WP Content Area. I see on your site there is no content and you are using ACF fields to add all the content, that's the reason why Content related tests are failing. Our Development Team is working on extending the Content Analysis API, and once it is ready, all the Custom fields will be included in the Content Analysis. You will see it soon in the future updates of the plugin. In the meantime, if you have any further question(s), please let us know. Thank you.

Hello, If you've recently updated your title, Search Engines probably hasn't indexed the new data yet. It can take up to a week for Google/Bing to index the changes you made, depending on how often your website is crawled. If you type, in Google, cache: followed immediately by the URL of your site or page, you'll see what Google has cached for your site. If the appeared date is before you made the changes, you'll have to wait for Google to crawl your site again. Also, please stay advised that it is upto Google to honor the information someone passes. If Google feels that some text from the post reflects your content better for a particular search query, it will display different information. Hope that helps. If there is anything else, please let us know. Thank you.

Hello, Yes, the URL is also working fine. Please see the Screencast in the Sensitive Data Section. Can you add the screencast of the problem? Looking forward to helping you. Thank you.

Hello, I tried changing the description, extra info and keyword of the store category, it is working fine. Please see the screencast in the Sensitive Data Section. Thank you.

Hello, Can you please give us some more details about the problem? What exactly is not working on your site? Looking forward to helping you. Thank you.

Hello, The problem is Helium theme uses Timber composer package which changes the WP get_posts() data and in Rank Math plugin we have used WP's get_posts object to generate the posts data. To fix it please add below filter code in your theme's functions.php file: add_filter( 'rank_math/pre_simple_page_id', function( $id ) { if ( is_singular() ) { $obj = get_queried_object(); $id = $obj->ID; } return $id; }); Hope that helps. Thank you.

Hello, The description is updating properly on your site. Can you please give us link of the category page where it's not working? Looking forward to helping you. Thank you.

Hello, Our Development team is checking this issue on their setup. I'll let you know as soon as I get a reply from them. In the meantime, if there is anything else, please let us know. We appreciate your patience. Thank you.