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Pratik.d

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  1. Hello, Yes, you can use plugin shortcodes in the Oxygen builder to display the Listings and other data. You can find all these shortcode information in the plugin documentation. I hope that helps. Please let us know if you need any futher assistance. Thank you.
  2. Hello, I wanted to take a look at the issue but it looks like your site is down ( please see the screenshot in the Sensitive Data Section ). Can you please check? Looking forward to helping you. Thank you.
  3. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Hello, Please share your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you.
  4. Hello, Can you give us screenshots and description of the errors? Looking forward to helping you. Thank you.
  5. Hello, There are many reasons why you should add external links to your site. Having external links, give search engines a clear idea about your blog because of relevant links. It also the best way to be in touch/build relation with bloggers having the same niche. You can read more about it here: https://moz.com/learn/seo/external-link Hope that helps. Please let us know if their is anything else. Thank you.
  6. Hello, Yes, you will have to register for a new account on rankmath.com. yes, of course, the plugin is managed by MyThemeShop we just separated it from our other products. Hope that helps. Thank you.
  7. Hello, I understand, maybe it was a conflict with some other plugins active on your site or theme. We would like to debug it further and fix any compatibility issues if there are any. Would it be possible for you to create a staging environment where we could check this issue as on the live site any changes we made were not reflecting on the frontend? Looking forward to helping you. Thank you.
  8. Hello, Rank Math plugin uses post name to set the unique URL as it is set by default on WordPress, it doesn't generate the unique URL by title. Can you please share your login details in the Sensitive Data Section so we can check the Settings on your site? Looking forward to helping you. Thank you.
  9. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. In the new update, we've moved all instances of MyThemeShop to Rank Math so you will have to connect your account again using Rank Math's username and password. You can signup for the new account here. Sorry for any inconvenience that might have been caused due to this. We needed to move Rank Math away from MyThemeShop as both are separate entities and they need to stay separate. Hope that helps. Thank you.
  10. Hello, It looks like server cache is enabled on your site. Even after deactivating Yoast plugin and activating Rank Math, I see Yoast meta tags on the frontend. Can you please check that and disable the server cache so we can debug the issue on your site? Looking forward to helping you. Thank you.
  11. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. In the latest update, we've moved all instances of MyThemeShop to Rank Math so you will have to connect your account again. Sorry for any inconvenience that might have been caused due to this. We needed to move Rank Math away from MyThemeShop as both are separate entities and they need to stay separate. Hope that helps. Thank you.
  12. Hello, The data on your page looks ok to me. Do you see any crawl errors in Google Search Console? If you would like us to check the settings once, please leave your WordPress login details in the Sensitive Area and we will check.  Looking forward to helping you.
  13. Hello, Thank you for contacting MyThemeShop today. To include the images of your website in the Sitemap and to allow Google to index them, please navigate to Dashboard >> Rank Math >> Sitemap Settings >> General and enable Images in Sitemaps option: Hope that helps. Thank you.
  14. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. I see there are 2 title tags on the AMP page, maybe your theme or other plugins active on your site is adding the wrong title. Can you please tell us what title and description you've set in the admin for this post? Looking forward to helping you. Thank you.
  15. Hello, I wanted to take a look at the SEO Analysis, but I couldn't log in with the provided access details. Can you please check and add the correct login details in the Sensitive Data Section? Looking forward to helping you. Thank you.
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