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Jitendraa

Support
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Everything posted by Jitendraa

  1. Hello, Thank you for such a wonderful testimonial. We are pleased we can help you. If you need any other help in future, feel free to ask. Thank you.
  2. Hello, Please update the theme to the latest version to fix the issue. Otherwise try deactivate all your plugins to see if that fixes the issue for you. Hope that helps. Thank you.
  3. Hello, Thank you for your interest in MoneyFlow. 1. This is how the Responsive site is designed. In smaller screens, the sidebar goes below the content area. 2. We;ll adjust that. If you find any issue with the site, we'll help you adjusting that using some Custom CSS. In WooCommerce pages, you can either place the sidebar at the very bottom of the content or top of it. This is how the responsive site is meant to show. For the Mobile menu, you can easily adjust the position of the toggle button by using custom CSS. Once you purchase the theme, start a new thread under the Premium Theme section so that we can help you with your requirement. Hope that helps. Thank you.
  4. Hello, Thank you for your interest in Mega Menu and sorry for the late response. I am not exactly sure what you are referring there. Can you please share some more information so that we can help you better regarding that? Looking forward for your reply. Thank you.
  5. Hello, No, in the latest versions, no more CSS structure was changed. It was just minor adjustments in the updates. Let us know if you need any other assistance. Thank you.
  6. Hello, Unfortunately this theme do not support Footer widgets. Let us know if you need help with anything else. Thank you.
  7. Hello, We are glad you found our help useful and also thank you for your understanding and faith with MyThemeShop. If you need any other help in future, feel fee to ask. We'll be happy to help. Thank you for using MyThemeShop.
  8. Hello, Unfortunately currently there is no way for achieving that. Let us know if you need any other help. Thank you.
  9. Hello, Thank you for contacting MyThemeShop. None of the themes support slider in the category page with the category posts. You can use some Third Party plugin which is having that functionality and use it with any theme for achieving your requirement. Let us know if you need any other help. Thank you.
  10. Hello, Thank you for your interest in Point Pro. Unfortunately these two are completely different themes so your changes won't remain once you upgrade the theme. After that you need to make those changes again. Let us know if you need any help there so that we'll also help you in your site setup. Thank you.
  11. Hello, Please download the latest version of theme from your account upload it through FTP for better result. Thank you.
  12. Hello, Thank you for using Schema. We have replied you here: https://community.mythemeshop.com/topic/58238-schema-theme-black-footer/ Thank you.
  13. Hello, You can proceed with the Paypal payment option so that you can find an option to create a Paypal account and pay through it with your Debit card. Hope that helps. Thank you.
  14. Hello, Although it is not possible in the home page, you can add the video in the single post/pages to promote the hotels. Let us know if you need any other assistance. Thank you.
  15. Hello, Unfortunately for all the above features, you can use Third Party plugins with the theme. Let us know if you need any other help. Thank you.
  16. Hello, Thank you for your interest in School. The theme do not comes with any multi language translation plugin. You can use any plugin called WPML or qTranslate with the theme for that purpose. Thank you.
  17. Hello, Please contact us here so that we can help you regarding this matter. Thank you.
  18. Hello, We are glad you found our help useful. If you need any other help in future, feel free to ask. Thank you for using MyThemeShop.
  19. Hello, Yes, if you do not want the default contact form, then you can hide that as you are doing it now for using your form there. Hope that helps. If you have any other queries with the theme, then please use the Premium account associated with the theme and post in the Premium Forum so that we can help you better there. Thank you.
  20. Hello, Thank you for your interest in SociallyViral. 1. There is no option available within the theme for that purpose. But after you purchase the theme, start a new thread under the Premium Support forum by adding a larger image in the header by sharing link to your site so that we can help you with some CSS for coveting your requirement. 2. Yes, the videos are responsive by default in the theme. 3. Yes, images are also automatically optimized and responsive by default. 4. No, no need to add the posts again. The new theme will work with the older posts and pages by default. Hope that helps. Let us know if you need help with anything else. Thank you.
  21. Hello, Yes, the shortcode of the theme is moved to a separate plugin so that it can be used with every theme. You can download that plugin from the below link for using it with your site: https://wordpress.org/plugins/wp-shortcode/ Hope that helps. Thank you.
  22. Hello, You can download the updated theme directly from your account and upload it in your site through FTP for better result. Also make sure you are using the latest version of Updater plugin to get it work fine. Hope that helps. Thank you.
  23. Hello, Thank you for your testimonial. We are glad to know we could help. If you face any other issues in future, don't hesitate to let us know. We'll be happy to help you. Thank you for using MyThemeShop.
  24. Hello, We are glad you found our help useful. If you need any other help in future, feel free to ask. Thank you for using MyThemeShop.
  25. Hello, We need to check that issue by logging into your site. Please start a new thread under Premium Support forum and share link to your site and WP login details in the Sensitive area field so that we can log into your site to go through the issue for helping you better. Looking forward for your reply. Thank you.
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