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Jitendraa

Support
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Everything posted by Jitendraa

  1. Hello, The option is there. You can continue with your other topic on the Premium support section if you need further assistance. Thank you.
  2. Hello, 1. - First of all Free version of theme do not have a Theme Options panel which the Pro version have. - In free version, you can not get an option for Subscribe box. - Header social icons are fixed. You can not add more buttons in the free version. - In Premium version you can get two layouts, can easily customized and many more. 2. Both are two different themes. So after you start with free version and when you go to Premium version, you have the posts, ages etc but you need to set the page/post styles, widgets, menus again. 3. Yes, SociallyViral theme is also a light weight theme and loads in less time. Let us know if you need any other information. Thank you.
  3. Hello, You need to use some third party plugin for that purpose. Let us know if you need any other help. Thank you.
  4. Hello, Thank you for your testimonial. Glad to hear your experience with MyThemeShop products and support. If you face any other issues in future, feel free to ask. Thank you for using MyThemeShop.
  5. Hello, We are glad you found our help useful. If you need any other help in future, feel free to ask. Thank you for using MyThemeShop.
  6. Hello, Thank you for your interest in Justfit. Both the features are not included within the theme but we will help you for adding those features with your theme. Once you buy the theme, you can start a new ticket regarding these issues so that we can help you with the adjustments for that so that you can get the features in your site. Let us know if you need any other help. Thank you.
  7. Hello, Thank you for your interest in SociallyViral. 1. Yes, this theme supports YouTube video. But you can not use video a Featured image. You can use some third party plugin which is having that functionality for better result. 2. All the posts support Featured image. You can find the same here: http://demo.mythemeshop.com/s/?theme=SociallyViral Let us know if you need any other help. Thank you.
  8. Hello, We are not sure about the code with Joomla. There might be some other blocking CSS there which do not allow the changes. Try adding !important to the code to see if that helps. Thank you.
  9. Hello, Feel free to ask if you need any other assistance in future. Thank you for using MyThemeShop.
  10. Hello, We are glad you found our help useful. If you need any other help in future, feel free to ask. Thank you for using MyThemeShop.
  11. Hello, We are really glad to hear that from you and such a suitable testimonial. If you face any issue in future, feel free to ask. Thank you for using MyThemeShop.
  12. Hello, Thank you for your interest in Newspaper. 1. There is no Child theme available with this theme but you can create one using one option present in the theme options of this theme. 2. There is no option there for achieving that. but once you start modifying the theme, let us know so that we can help you with the code adjustment there. Let us know if you need any other assistance regarding that. Thank you.
  13. Hello, Unfortunately WP Review Pro is not included with the theme, but you can use the free version with the Recipe version: https://wordpress.org/plugins/wp-review/ Let us know if you need any other help. Thank you.
  14. Hello, We are glad you are pleased with our products and support. Let us work more hard for you to become the best in future Thank you for using MyThemeShop.
  15. Hello, We are glad you found our products and support useful and thank you for sharing a Testimonial with your experience. Thank you for using MyThemeShop.
  16. Hello, We are glad you found our products useful and as per your requirement. Thank you for using MyThemeShop.
  17. Hello, Thank you for adding a testimonial and we are glad to know we are able to help you. Feel free to ask if you need any other help in future. We will be glad to help. Thank you for using MyThemeShop.
  18. Hello, The account you are using seems not a Premium account. If you already purchased the theme, then your account has to update automatically. We are really sorry you can not post in the Premium forum. please try logging out from your account and log in again to fix that. If still facing issue, then please contact us with your purchase details so that we can do that manually for you. http://mythemeshop.com/contact-us Thank you.
  19. Hello, There is no Theme Options there for that. You can either edit the core files to remove the left sidebar or can use Custom CSS for hiding that. We will help you there for achieving that. Thank you.
  20. Hello, We are glad you got that working there. If you need any other help in future, feel free to ask. Thank you for using MyThemeShop.
  21. Hello, You can upload logo of any dimension with this theme and it will show the original size (that you have uploaded) in the site which you want now But as you can see in the demo, the Logo and the menu is in a single line, upon adding a larger Logo, the height of that area will increase there. Thank you.
  22. Hello, As per the demo you can use an image of approximately 128x20px for better result. http://demo.mythemeshop.com/s/?theme=Interactive You can upload the logo by going to Appearance > Theme Options > General Settings > Logo Image. Thank you.
  23. Hello, We are glad you found the support team helpful. If you face any other issues on the way of setting up your site, feel free to ask us. We are happy to help. Thank you for using MyThemeShop. Happy Holidays.
  24. Hello, Yes, Clock theme also follow this behavior. But you can overcome that by regenerating thumbnails using any Thumbnail Regenerate plugin like OTF Thumbnail Regenerate plugin. https://wordpress.org/plugins/otf-regenerate-thumbnails/ Thank you.
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