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Jitendraa

Support
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Everything posted by Jitendraa

  1. Hello, Thank you for your testimonial. We are really glad to hear that. Feel free to ask if you need any other help in future. We'll be glad to help you regarding that. Thank you.
  2. Hello, Please start a new thread under the Premium Support section so that we can help you better regarding that. Thank you.
  3. Hello, Currently the theme is of $59. You may have a cached version of Page. Here is a screenshot from my end: http://prntscr.com/cp8xef Please contact our account section, so that we can help you with ongoing coupon codes (if any) for your theme. Thank you.
  4. Hello, Thank you for your interest in MagXP. 1. Yes, you can use logo of any dimension suits your requirement in the theme. 2. Yes, the theme is compatible with the latest version of WooCommerce. 3. Yes, you can set up demo content using the one click demo in this theme. You need to go to Appearance > Theme Options > Import/Export and can import all the demo data from there. 4. You can check the video tutorial for that purpose: 5. Yes, all the layouts are added in the theme. You just need to go to Appearance > Theme Options > Import/Export and can import your desired layout for use. 6. You can not use any elements that are not mentioned in the theme. However you can use some Third Party plugin to cover your requirement. Hope that helps. Thank you.
  5. Hello, @ignaciolatorre: Thank you for contacting MyThemeShop and sorry for the issue you are facing with the theme. In the latest version of theme the Translation panel has been moved to a separate plugin. You can use My WP Translate plugin for translating the theme. Hope that helps. Thank you.
  6. Hello, We are glad you found our help useful. If you need any other help in future, feel free to ask. Thank you for using MyThemeShop.
  7. Hello, Thank you for your interest in WP Review Pro. 1. Yes, you can review your products. You can check the demo here: http://demo.mythemeshop.com/ecommerce/product/forest-friend-tee/ 2. I am not completely sure what you are referring here. Can you please give some more details so that we can help you better regarding that. 3. Unfortunately there is no way for that purpose with this plugin. 4. Once an review is placed by user, there is no way to replace/remove that. Hope that helps. Let us know if you need any other help. Thank you.
  8. Hello, Yes, you can summarize them in a post. You can see the example here: http://demo.mythemeshop.com/wp-review-pro/2014/03/26/excepteur-sint/ http://prntscr.com/cnqjh6 Hope that helps. Thank you.
  9. Hello, Yes, the framework are almost same in the backend. However you can find the difference in the frontend layout. Let us know if you need any other help. Thank you.
  10. Hello, Thank you for your interest in WP Review Pro. Yes, once you publish an article, users can post their reviews/comments over there. Hope that helps. Thank you.
  11. Hello, 1. Yes, one can share there rating without logging into the site using the Premium plugin. http://prntscr.com/cnc64t 2. No, if you have already reviewed a product on the free version, you can not review it again using the Premium version. Hope that helps. Thank you.
  12. Hello, The plugin stores data in your own Database, not in any other Third Party server. Hope that helps. Thank you.
  13. Hello, Thank you for contacting MyThemeShop. You are using a Premium plugin. So please start a new thread under Premium plugin section using your Premium account so that we can help you better regarding that. Looking forward for helping you. Thank you.
  14. Hello, @trick: Yes, you can adjust the image using some CSS to show actual wide instead of full width. We'll help you with Custom CSS for achieving that. Let us know if you need any other help. Thank you.
  15. Hello, Thank you for you testimonial. We are glad you found our help useful. If you need any other help in future, feel free to ask. Thank you for using MyThemeShop.
  16. Jitendraa

    Wow!

    Hello, Thank you for you testimonial. We are glad you found our help useful. If you need any other help in future, feel free to ask. Thank you for using MyThemeShop.
  17. Hello, Thank you for your testimonial. We are really glad to hear that. Feel free to ask if you need any other help in future. We'll be glad to help you regarding that. Thank you.
  18. Hello, We are glad you found our help useful. Let us know if you need any other help in future. Thank you for using MyThemeShop.
  19. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  20. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  21. Hello, If you are using the eCommerce theme, then please use your Premium account and post in the Premium support section so that we can help you better with your issues. Looking forward for helping you. Thank you.
  22. Hello, Please start a new thread under the Premium Support section so that we can help you better there. For uploading image, you can upload your images using imgur.com or http://ovo.li and share the url in your reply. Looking forward for helping you. Thank you.
  23. Hello, Thank you for contacting MyThemeShop. By default the layout of header is same for all. You just need to add Logo, Menu through the theme options and banner/social buttons depending upon the theme. However if you have your custom header, then you can replace your code with part of the theme's header.php code for achieving that. If you have your code, then we'll help you regarding that adjustment. Let us know if you need any other help. Thank you.
  24. Hello Wen, Please start a new thread under the Premium Support section with your issue so that we can help you with code adjustment for achieving your requirement. Looking forward for helping you. Thank you.
  25. Hello, Thank you for contacting MyThemeShop. Are you referring to add ads above the title in single post page? If so then, yes, you need to edit the core files for achieving that. We'll help you making those edits for you. Let us know if you need any other assistance. Thank you.
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