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Jitendraa

Support
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Everything posted by Jitendraa

  1. Hello, Thank you for your testimonial. We are glad you found our help useful. If you need any other help in future, feel free to ask. We'll be happy to help. Thank you for using MyThemeShop
  2. Hello, Thank you for your testimonial. We are glad you found our help useful. If you need any other help in future, feel free to ask. We'll be happy to help. Thank you for using MyThemeShop
  3. Hello, Thank you for the feedback. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  4. Hello,Thank you for contacting MyThemeShop.Sorry to disappoint but that feature is unfortunately not available at this time.With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.We're sorry we couldn't give you better news here.If you have any further question(s), please let us know. Thank you.
  5. Hello, Thank you for the feedback. It means a lot to us. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  6. Hello, Thank you for contacting MyThemeShop. From July'17, the renewal price for the themes have increased from $19 to $35. So, for the renewal, you need to pay $35 from the second year onwards. However, if you have purchased the theme before the mentioned date, then renewal for that theme will go as usual that is $19/year. Hope that helps. Thank you.
  7. Hello, Thank you for contacting MyThemeShop. 1. The large images are slider image (Owl Carousel Slider). You can set them by going to Appearance > Theme Options > Home Page > Slider. https://demo.mythemeshop.com/coupon/options-panel/homepage-settings/slider-settings/ 2. You need to set them manually under Appearance > Theme Options > Home Page > Carousel. https://demo.mythemeshop.com/coupon/options-panel/homepage-settings/carousel-settings/ 3. You need to set them manually under Appearance > Theme Options > Home Page > Popular Stores. https://demo.mythemeshop.com/coupon/options-panel/homepage-settings/popular-store-settings/ 4. Yes, you can use My WP Translate plugin to cover your requirement. Hope that helps. Thank you.
  8. Hello, Thank you for contacting MyThemeShop. We have checked your account and it seems you have already purchased themes. Let us know if you need anything else in future. Hope that helps. Thank you.
  9. Hello, Thank you for contacting MyThemeShop. By default the theme does not have any such functionality. However, you can use some Third Party plugin which is having that functionality to cover your requirement. https://wordpress.org/plugins/ad-inserter/ Hope that helps. Thank you.
  10. Hello, You can change the footer background color by going to Appearance >Theme Options > Footer. If you have any other issues, please start a new ticket under the Premium Support section so that we can help you better. Thank you.
  11. Hello,Thank you for contacting MyThemeShop.All our products are available with one year of premium support and updates, and is mentioned on the landing pages as well:http://take.ms/8A6EUHowever, anything you download can be used for the lifetime on unlimited domains you own. There is a nominal renewal fee per year for receiving updates and support after one year has lapsed, but you can cancel that at any time.Hope that helps. If you have any other question, please let us know. Thank you.
  12. Hello, Thank you for contacting MyThemeShop. You can use the theme in one domain. However, that feature is not live until now. You'll get an email for the same when that feature will come to action. Until then you can use the theme in unlimited domains you own. Let us know if you need anything else. Thank you.
  13. Hello, Thank you for the feedback. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  14. Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. It might be due to some technical issues, the price before decimal are not showing. It was already fixed. Please check again. https://prnt.sc/ht869h Let us know if you need anything else. Thank you.
  15. Hello, Thank you for contacting MyThemeShop. If the plugin is working fine with other themes, it will work with Schema also. We have not tested the compatibility with the plugin. If you are facing compatibility issue with the plugin and the theme, which is not there with other themes, we'll help you to overcome that. Hope that helps. Thank you.
  16. Hello, Thank you for contacting MyThemeShop. Yes, you can use the single site license theme (Schema) in a single dashboard of multisite WordPress installation without any issues. Let us know if you need anything else. Thank you.
  17. Hello, Thank you for contacting MyThemeShop. Yes, Blogging theme supports the latest version of WordPress. We'll update that on the details page asap. Thank you for bringing that to attention.
  18. Hello, Thank you for the feedback. We try our level best to keep up with the support requests . If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  19. Hello, Thank you for the feedback. We try our level best to keep up with the support requests . If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  20. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  21. Hello, Thank you for contacting MyThemeShop. By default there is no Theme Options available to cover your requirement. However you can use some Third Party plugin which is having that functionality to cover your requirement. Hope that helps. Thank you.
  22. Hello, Thank you for contacting MyThemeShop. The reference site is using Ad Sense theme. https://demo.mythemeshop.com/s/?theme=Ad-Sense Let us know if you need anything else. Thank you.
  23. Hello, Thank you for your testimonial. We are glad to know you found our help useful. If you need any other help in future, feel free to ask. Thank you for using MyThemeShop.
  24. Hello, Thank you for the feedback. We try our level best to keep up with the support requests . If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  25. Hello, Thank you for contacting MyThemeShop. It seems you have already subscribed to the WooCart theme with the help of our account section. Let us know if you need anything else. Thank you.
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