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Jitendraa

Support
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Everything posted by Jitendraa

  1. Hello, Thank you for contacting MyThemeShop. 1. Yes, with the membership, you can use all themes and plugins on Unlimited domains for a year. 2. Yes, that's correct. After your subscription is over, you can use the downloaded products for lifetime. But you can not download any products from your account anymore. 3. Yes, with the Extended Membership, you can use the products on your client's websites too. Thank you.
  2. Hello, Thank you for contacting MyThemeShop. You can check the below themes which may cover your requirements: https://demo.mythemeshop.com/s/?theme=Schema https://demo.mythemeshop.com/s/?theme=Daily https://demo.mythemeshop.com/s/?theme=Scribbler https://demo.mythemeshop.com/s/?theme=Digital https://demo.mythemeshop.com/s/?theme=Designer https://demo.mythemeshop.com/s/?theme=News https://demo.mythemeshop.com/s/?theme=Ad-Sense https://demo.mythemeshop.com/s/?theme=SociallyViral Thank you.
  3. Hello, Thank you for contacting MyThemeShop. Can you please let us know which hide feature you are referring to so that we'll help you with that? Looking forward to helping you. Thank you.
  4. Hello, Thank you for contacting MyThemeShop. Yes, you can use the theme on your site, but the looks will be changes as per the demo. You can't keep the look of your site like it is now. Thank you.
  5. Hello, Thank you for contacting MyThemeShop. 1. Yes, for support and updates, you need to pay extra. Also, the access to the theme will be removed from your account. But you can use the downloaded theme for lifetime. 2. No, you can use the theme even after your subscription expires. This is applicable to all the products of our store. Thank you.
  6. Hello, Thank you for contacting MyThemeShop. Yes, there are some other themes also available which you can consider: https://demo.mythemeshop.com/s/?theme=Daily https://demo.mythemeshop.com/s/?theme=Scribbler https://demo.mythemeshop.com/s/?theme=Reader https://demo.mythemeshop.com/s/?theme=Blocks https://demo.mythemeshop.com/s/?theme=SociallyViral https://demo.mythemeshop.com/s/?theme=Ad-Sense Hope that helps. Thank you.
  7. Hello, Thank you for contacting MyThemeShop. The Premium version of SociallyViral have the RTL support. You can use that with the inverted header as per your requirement. Thank you.
  8. Hello, Thank you for contacting MyThemeShop. Yes, the issue was already fixed with the latest version of the plugin. Let us know if you need anything else. Thank you.
  9. Hello, Thank you for contacting MyThemeShop. We are sorry but we can not get you completely here. Can you please give us some more details about your requirement so that we'll assist you with this? Looking forward to helping you. Thank you.
  10. Hello, Yes, those are separate plugins. You can use them to create separate membership options like you have mentioned. https://wordpress.org/plugins/s2member/ https://wordpress.org/plugins/paid-memberships-pro/ Thank you.
  11. Hello, Thank you for contacting MyThemeShop. The plugin does not have any membership features. You need to use any Membership plugin with this to cover your requirement. You can use s2 Members or Paid Membership Pro which can give you the option. Thank you.
  12. Hello, You can achieve that using Custom CSS. We'll help you with that. Thank you.
  13. Hello, Thank you for contacting MyThemeShop. Yes, you can upgrade your membership at a later stage once after purchasing the single site license. If you are upgrading that within 1 month from the initial purchase, then you need to pay only the difference to upgrade. But if you are doing that after 1 month, then the amount you have paid will be reduced as a balance amount for the upgrade. Also, you need to get our account section at the time of upgrading your subscription so that they'll generate a custom invoice for you to upgrade. Thank you.
  14. Hello, Thank you for contacting MyThemeShop. Yes, the theme supports RTL feature. Thank you.
  15. Hello, Thank you for contacting MyThemeShop. If you are a Membership user, then you can use the products on your client's websites. But depending upon for how many sites you have purchased the membership, you can use each products as per that. For example, if you have purchased the Membership with a single site license, then you can use each product on upto a single domain. Thank you.
  16. Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. Please use the below invoice to complete your purchase of the Scribbler theme at a discounted price: https://mythemeshop.com/checkout/order-pay/635500/?pay_for_order=true&key=wc_order_57y3v6VD9xRCF Hope that helps. Thank you.
  17. Hello, We have yet to receive a positive response from our Development team. They are still checking that. You can see an update with the fix from here: https://mythemeshop.com/changelog/?product=mts-content-locker-pro Thank you.
  18. Hello, Thank you for contacting MyThemeShop. 1. Yes, with the $99.47/year membership, you can download all the products and use them. 2. Yes, with the Extended Membership, you can use the products on your client's website too. 3. With the $99.47/year plan, you can use each product on upto a single domain. 4. At the time your membership is over, if your subscription to the Schema theme is still active, you can get update to the Schema theme even after that. Thank you.
  19. Hello, Once you install the theme, the theme will resize the images manually. If still facing issues, you can start a new ticket in the Premium support forum. We'll help you changing the Schema theme's featured image dimension to the one you have previously. Thank you.
  20. Hello, We are adding a note about this to our Development team. They'll check that feature. Thank you.
  21. Hello, We have attached a sample CSV with this reply. You can refer that to import your products. Thank you. democsv.csv
  22. Hello, You need to get the csv file from the coupon providers. Inside the Theme Options, you can find an option to import the CSV. Thank you.
  23. Hello, We provide support on the Premium forum within a couple of hours only. Please use this account and start a new ticket on the Premium forum so that you'll get immediate help. https://community.mythemeshop.com/forum/12-plugin-support/ Thank you.
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