[OFFER ALERT!] This Halloween, Get Any Premium Theme for Just $19 [GET IT NOW]
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Mili

Support
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Everything posted by Mili

  1. Hello, Thank you for contacting MyThemeShop today. No, that is not correct. You own the theme, you can sell the website. The fee that is "per year" only includes support and updates. However the theme is yours forever as soon as your purchase it, you own it. If you want to have support and updates, then every year you can pay the $19 fee if needed. Does that make sense? Looking forward to help you. Thank you.
  2. Hello, It does look awesome ! Thank you for taking the time to leave us a testimonial, we look forward in helping you again.
  3. Hello, Thank you for doing that, we really appreciate it.
  4. Hello, Thank you for contacting MyThemeShop today. I supposed it depends what functions/layouts you wish to have part of the theme. Perhaps the Writer theme can do the job for you: https://demo.mythemeshop.com/writer/ Looking forward to help you. Thank you.
  5. Hello, Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that. With the theme Coupon you can link to any site, therefore you won't have any issues with Amazon or Ebay. We don't have any example sites but our demo shows the general function: http://demo.mythemeshop.com/coupon/ Looking forward to help you. Thank you.
  6. Hello, Thank you for contacting MyThemeShop today. Themes can be translated, any theme can be translated if you use this plugin: https://wordpress.org/plugins/my-wp-translate/ You can use that plugin with SocialNow theme and it will allow you to translate into Hindi. Looking forward to help you. Thank you.
  7. Hello, At this time self hosted videos are not supported, however you can create a YouTube account for free and upload your videos on there. It would help you to not use data because the video streaming would come from YouTube so your hosting provider will not charge you for data streaming. Therefore it is always better to upload videos to YouTube or Vimeo. For autoplay there is an option for that, see screenshot: http://ovo.li/uploads/unrzYH Looking forward to help you. Thank you.
  8. Hello James, Thank you for sharing your experience by leaving us this testimonial. We really appreciate it and we look forward in helping you again.
  9. Hello, 3. The plugin is a premium plugin, you would need to have access to the premium support section to be able to obtain technical help from us for this plugin. We handle all our support through our relevant sections. Since that is a premium plugin and I’m unable to locate any payment in your account, we can not help on the public section. For that reason, please create a support ticket here: https://community.mythemeshop.com/forum/7-theme-support/ Looking forward to help you. Thank you.
  10. Hello, Thanks again for leaving us a testimonial and for being part of our community, we really appreciate it and look forward in helping you again. Thank you for choosing MyThemeShop.
  11. Hello, Thank you for leaving us a testimonial, Jitendraa and our team really appreciate it. We look forward in helping you again.
  12. Hello, Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that. Unfortunately at this time the plugin does not support having more than one notification bar on the page. Looking forward to help you. Thank you.
  13. Hello, Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that. You can insert Vimeo and YouTube videos in the section called "Athelete Progress" as seen in the demo. If it is in posts and pages you can also insert videos from differente srouces. I don't understand what you mean by this: can thumbnails be created in the theme itself? Can you elaborate? What are you looking the theme to do? Looking forward to help you. Thank you.
  14. Hello, Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that. 1. You can insert an image in HTML format in the popup settings like so: http://ovo.li/uploads/CmIrKs 2. To translate plugins, you would need a translation plugin such as WPML. I'm not sure how it would work as generally those types of setups are helped by WPML support team or the support team from the translation plugin. 3. Please open a support ticket issue here and send us a link to your site so that we can see the misalignment. Our support staff will assist you on that issue. Looking forward to help you. Thank you.
  15. Hello, Thank you for taking the time to write us a testimonial. We really appreciate it. Also we want to express our gratitude for having you part of our community and we look forward in helping you again.
  16. Hello, We are glad that this resolved your issue. If you have any other questions in future, know that we are here to help you. And if you haven't already left a testimonial, could you please leave us a testimonial on http://bit.ly/1jNTNkn about your overall experience with MyThemeShop? We appreciate your time and patience. If you do have another question in the future. Create a new forum topic and it will be our pleasure to assist you again.
  17. Hello, Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that. Those plugins don't allow you to modify themes, they just allow you to insert new elements, their elements into pages. So modifying the theme features with those plugins is not supported by those plugins. We haven't tested the theme with Visual Composer but if Visual Composer allows you to add shortcodes you can add those shortcodes into the index.php file or any file located in the /home/ folder. Hope that helps. If there is anything, please let us know. Thank you.
  18. Hello, Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that. There is no way of actually doing that, but you can experiment with the demo here: https://mythemeshop.com/themes/schema/ Hope that helps. If there is anything, please let us know. Thank you.
  19. Hello Edward, Thank you for your detailed review and your kind words regarding our services, it really warms our hearts for this Easter weekend. Happy Easter to you if you celebrate. We look forwarding in assisting you and seeing you grow your business. Thank you for choosing MyThemeShop.
  20. Hello, Thank you for leaving us a testimonial. I'm glad to hear that you are satisfied with our service, it makes our day knowing that you are satisfied. We look forward in helping you again.
  21. Hello, Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that. Our team will fix that slight layout issue on our demo and release an update for it. If it does happen on your site you can open a support ticket and we will fix that quickly. Regarding audio podcasts or video podcasts, you can use any theme and then simply upload them to your posts. With new versions of WordPress audio podcasts can be uploaded to posts without any plugins needed. But plugins would help you if you need extra podcast features. Looking forward to help you. Thank you.
  22. Hello, Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that. I know that that feature is currently not supported by the plugin. It would have to be done through a custom solution. Such modifications would require extensive changes to the plugin and are not covered by our support policy. However you can submit your request as a customization to our developers and they will analyze your request if it can be done, if so they will do that for you for an additional fee. Please submit your custom request here. Looking forward to help you. Thank you.
  23. Hello, Thank you for taking the time to mention your experience with us, we really appreciate it. We look forward in helping you again.
  24. Hello, Thank you for taking the time to write to us, we are really happy to have you among us in our community. We look forward in helping you again.
  25. Hello, I'm glad that you got your issue resolved, we really appreciate you being part of our community. Looking forward in helping you again.
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