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Mili

Support
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Everything posted by Mili

  1. Hello, It is us who should be thanking you! Thank you for being part of our community and for placing your trust in us. We look forward in helping you again and to see your business grow. Thank you for choosing MyThemeShop.
  2. Hello, Thank you for your kind words. We appreciate you leaving us a testimonial. We look forward in helping you again.
  3. Hello, Thank you for taking the time to write to us, we appreciate you being part of this community. Thank you for using MyThemeShop.
  4. Hello, Thank you for your kinds words, we really appreciate them. We look forward in helping you again.
  5. Hello Cheryl, I'm glad that you are satisfied with our services, we hope to be able to help you again. We appreciate your time for this testimonial.
  6. Hello David, We really appreciate that you have taken the time to write us a testimonial and value your participation in our community. We look forward in helping you again.
  7. Hello, We are delighted that you are delighted. Thank you for taking the time for this testimonial, we look forward in helping you again.
  8. Hello, We are glad that you have been satisfied with our service. Thank you for leaving us a testimonial. We look forward in helping you again.
  9. Hello, Thank you for contacting MyThemeShop today. I am not really sure what you mean. Can you tell us your objective? Are you trying to create a website that will sell all our themes as an affiliate and therefore you want to have links to the demos with your own branding? Can you please elaborate on your objective? Looking forward to help you. Thank you.
  10. Hello, Thank you for taking the time to write this testimonial. We really appreciate it and look forward in helping you again.
  11. Hello, Thank you for contacting MyThemeShop today. Please contact our sales team here for promotions. They will be able to assist you better on that. Looking forward to help you. Thank you.
  12. Hello, Thank you for contacting MyThemeShop today. This plugin will help you insert ads such as Adsense or even images. However it will not help you design the ads, to design ads you need an image editing software such as Photoshop. Here is a video on how that plugin works. Looking forward to help you. Thank you.
  13. Hello, That feature has not been added yet. I am sorry we do not have an estimated time for this. Looking forward to help you. Thank you.
  14. Hello, Thank you for taking the time to write us a testimonial, it means the world to us. We look forward in helping you again.
  15. Hello, Thank you for contacting MyThemeShop today. That may misalign the posts but you can certainly try it; Please try below code by heading over to WP Dashboard >> Appearance >> Theme Options >> Styling >> Custom CSS .featured-post { padding: 5px; box-sizing: border-box; } Looking forward to help you. Thank you.
  16. Hello, Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that. Please contact our sales team using this contact form here and explain them the issue. They will be able to assist you regarding payments. Looking forward to help you. Thank you.
  17. Hello, Thank you for contacting MyThemeShop today. No, that is not correct. You own the theme, you can sell the website. The fee that is "per year" only includes support and updates. However the theme is yours forever as soon as your purchase it, you own it. If you want to have support and updates, then every year you can pay the $19 fee if needed. Does that make sense? Looking forward to help you. Thank you.
  18. Hello, It does look awesome ! Thank you for taking the time to leave us a testimonial, we look forward in helping you again.
  19. Hello, Thank you for doing that, we really appreciate it.
  20. Hello, Thank you for contacting MyThemeShop today. I supposed it depends what functions/layouts you wish to have part of the theme. Perhaps the Writer theme can do the job for you: https://demo.mythemeshop.com/writer/ Looking forward to help you. Thank you.
  21. Hello, Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that. With the theme Coupon you can link to any site, therefore you won't have any issues with Amazon or Ebay. We don't have any example sites but our demo shows the general function: http://demo.mythemeshop.com/coupon/ Looking forward to help you. Thank you.
  22. Hello, Thank you for contacting MyThemeShop today. Themes can be translated, any theme can be translated if you use this plugin: https://wordpress.org/plugins/my-wp-translate/ You can use that plugin with SocialNow theme and it will allow you to translate into Hindi. Looking forward to help you. Thank you.
  23. Hello, At this time self hosted videos are not supported, however you can create a YouTube account for free and upload your videos on there. It would help you to not use data because the video streaming would come from YouTube so your hosting provider will not charge you for data streaming. Therefore it is always better to upload videos to YouTube or Vimeo. For autoplay there is an option for that, see screenshot: http://ovo.li/uploads/unrzYH Looking forward to help you. Thank you.
  24. Hello James, Thank you for sharing your experience by leaving us this testimonial. We really appreciate it and we look forward in helping you again.
  25. Hello, 3. The plugin is a premium plugin, you would need to have access to the premium support section to be able to obtain technical help from us for this plugin. We handle all our support through our relevant sections. Since that is a premium plugin and I’m unable to locate any payment in your account, we can not help on the public section. For that reason, please create a support ticket here: https://community.mythemeshop.com/forum/7-theme-support/ Looking forward to help you. Thank you.
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