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Hello, Thank you for contacting MyThemeShop today. Please contact our team here with your invoice ID : support-team@mythemeshop.com We were not able to locate any purchasing history from your account, our Accounts team will respond to you by email. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. Assuming you already verified your website with Google Search Console, please share your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you.

Hello, Thank you for taking the time to write us a testimonial, we appreciate that and we are glad that you are satisfied with our services.

Hello, Thank you for contacting MyThemeShop today. Please share your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you.

Hello, We are glad that everything is now working as expected for you. Let us know if you still need help. Looking forward to help you.

Hello, Thank you for your kind words and for taking the time to write us a testimonial, it means a lot to us. We are happy that you are satisfied with our services and we look forward in helping you again.

Hello, Thank you for taking the time to write us a testimonial, we appreciate that. We are also very happy to know that you are satisfied with our services.

Hello, Thank you for taking the time to leave us a testimonial, we are happy to know that you are satisfied with our services. We look forward in hearing from you again.

Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.

Hello, Thank you for contacting MyThemeShop today. We are not sure what error you are reporting with Rank Math. Has the activation of Rank Math slowed down your site? Is that what you are reporting? Your site loaded in less than half a second: https://tools.pingdom.com/#5a0c239f94000000 Which is amazing, it is very fast. We would normally recommend using a caching plugin but your site is already extremely fast. For improving your website further, please read and follow this guide https://mythemeshop.com/blog/wordpress-speed-optimization/ Looking forward to helping you.

Hello, Thank you for contacting MyThemeShop today. We do not have an easy way to do that but here is more information on that issue: https://community.mythemeshop.com/topic/99350-rank-math-seo-plugin-migration-from-seoultimate-plugin/ Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. If you purchase one licence for one theme, then you can use that theme on xxx.com Then if you purchase another theme licence you can use that other licence on yyy.com Each licence can be used once on one domain. I hope that helps. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. For all discounts and promotions please email our Accounts team here. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. 1 - You can open a Google Analytics account here: https://analytics.google.com/analytics/web/ However if you don't want to track the statistics, you don't need to do that and leave that field empty. 2 - The subscribers can only be saved to one of the supported mail providers such as MailChimp or Get Response. You can then check if ACY Mailning supports exports from MailChimp or Get Response. Looking forward to helping you. Thank you.

Hello, Upgrades are sometimes necessary because WordPress updates it's core files, WordPress adds new technology and theme makers have to follow and also updates. Also updates are sometimes included with security fixes which helps keep your sites safer. Having said that the updates are at times not necessary, depending on what the update contains. For example an update can add a new styling feature to your theme, but if you don't plan on using that new style, you won't need an update. I hope it answers you question.

Thank you for using MyThemeShop.

Hello, We are unable to replicate that issue during installation of Rank Math locally. We would need your login access to troubleshoot further. You can create a temporary administrator username and once we are done you can delete that username. Also please note that we are in business for several years and have handled hundreds of thousands of customer sites, there has never been a data breach issue. You can be sure that your username and password will not be shared. Looking forward to help you.

Hello, Thank you for contacting MyThemeShop today. - Yes, you can use this theme with WooCommerce. - If you need a slider that does not link to posts you would need a third party slider plugin. You can do that but it would require a custom solution. You can open the file index.php and add your plugin's code into that file. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial: https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/ If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support: Premium Support For Just $9/year Once purchased, please open a new support ticket by following this tutorial: https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/ We handle all our theme/plugin related help through our support ticket system. One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too. Looking forward to helping you.

Hello, Thank you for contacting MyThemeShop today. You can enable your users to only be able to comment when they are logged in. And enable only comment reviews. See screenshot: http://ovo.li/uploads/4mh5Yy Looking forward to helping you. Thank you.

Hello, Both of those themes have the same answers to your question, therefore you can select either one of theme. However I would recommend TruePixel theme because it has better look and feel. Thanks,

Hello, Thank you for contacting MyThemeShop today. I will be answering your feature requests for both True Pixel and Splash themes: a. Title, Logo ( to be customized) and Social on to right ( can i take splash|TruePixel and add Social Icons to the right) Our themes have that. b. Menu Our themes have that. c. Ad rotator ( i see that this is present in https://demo.mythemeshop.com/s/?theme=Splash ) Our themes have an ad placement. But in terms of rotation that will be up to your ad scripts. d. after each blog post (in home page and detail page, i want social icons) Our themes have that, at least social share buttons. For other social buttons you can use plugins. e. Subscribe content ( similar to socialMe in side bar), email verfification Themes are not handling subscribers, it is plugins that can do that. f. Ads space Our themes have ad space. g. search ( its there in all above themes) Our themes have search. h. For each blog post, can i add Publisher Icon/picture), should be able to play video content No, the themes do not have custom icons for each post on the homepage. However inside of the post you can insert any image, icon or video. i. Pagination Numbers Our themes have that. j. Footer ( to be customized) Our themes have that. To add widgets in footer. k. Register | Login, Weekly updates with Shop feature The registration is done thourough WordPress and WordPress plugins, not through themes. Login as well. The updates, is done also through you or through your plugins not through themes. The shop is handled by the plugin called WooCommerce. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. Please share your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. As of right now we don't have a way to import data into Rank Math from SEU Ultimate. However you can import from SEO Ultimate into Yoast SEO, then import from Yoast SEO into Rank Math. https://www.joomlacandy.com/wordpress/migrate-seo-ultimate-yoast-seo I hope that it helps. Looking forward to helping you. Thank you.

Hello, Please share your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you.