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Posts posted by Montgomerie
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Hello,
Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.
Assuming you are using the latest version of the plugin and PHP 7, please share your WordPress login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below:
Looking forward to helping you.
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Hello,
I wanted to chime in and confirm if you are talking about the Meta Keywords tag?
If so, then the Rank Math plugin does not print them because Google and other search engines no longer consider the keywords meta tag, but they are smart enough to figure out what keywords and phrases have been used in the pages content, title and meta description.
It was announced long back:
https://webmasters.googleblog.com/2009/09/google-does-not-use-keywords-meta-tag.htmlHope that helps. If you have any further question(s), please let us know. Thank you.
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Hello,
Thank you for your valuable suggestion.
It means a lot to us. We will see what we can do with that. Good day. -
Hello,
Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.
Please use the latest version of Schema theme on your website to fix that issue and also use the Rank Math plugin to further improve your SEO.
Hope that helps. If you have any further question(s), please let us know.
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Hello,
Please share your WordPress login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below:
Looking forward to helping you. Thank you.
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Hello,
Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.
It seems like that the settings of the single post are different or your theme is generating a title on it's own:
I checked further and noticed that your theme is generating its own title tag:
Can you please the SEO settings in your theme or please contact the theme owner for the code/filter to disable the title tag from the theme?
Hope that helps. If you have any further question(s), please let us know.
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Hello,
Also, I wanted to suggest to delete the plugin and install it again from inside your WordPress dashboard. It seems to me that the uploading didn't go perfectly.
Looking forward to helping you. Thank you.
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Hello,
Glad you got it all working.
It seems like some conflict during the installation which must have created this issue.
If you need help with anything else, please let us know. We are here to help.
Thank you.
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Hello @Shellie_Ward
Please open a new support ticket here and leave the credentials in the Sensitive Area
https://community.mythemeshop.com/forum/23-rank-math-free/?do=addThat area is visible only to the support staff and you. No one else can see or access it and as soon as the ticket's resolved, the details are deleted from that field.
Looking forward to helping you. Thank you.
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Hello @Shellie_Ward
Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.
Can you please open a separate ticket and leave your WordPress credentials so we can assist you faster and in a better way?
Looking forward to helping you.
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Hello,
Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.
It seems like that the Role Manager's triggered. Can you please confirm if you are accessing the website using an account with the administrative right?
Also, if it's a multi-site setup and if not, then are you able to access the following URL?
wp-admin/admin.php?page=rank-math-role-manager
and if you have the Role Manager enabled?
Looking forward to helping you.
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Hello,
We are extremely sorry for hearing that issue. We wish to help and resolve that for you.
Please let us know if we could access the website and test the things in the future.
In the meantime, please feel free to let us know if you need any other assistance. We are here to help.
Thank you.
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Hello,
W3 is notorious in that case. It's known to create some minor issues when uninstalled.
Here's a detailed guide on how that should've been uninstalled
https://www.webnots.com/how-to-completely-delete-w3-total-cache-plugin/Hope that helps. If you have any further question(s), please let us know. Thank you.
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Hello
and the rule should look like this:
Thank you.
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Hello,
Please accept our deepest apologies.
It seems like a typo in the latest version of the plugin.
Can you please replace the following file in?
\includes\modules\redirections\
https://mythemeshop.d.pr/JsiEDI
For the sitemap's issue, did you try submitting it using the old version of the Search Console i.e. the Webmaster Tools?
Looking forward to helping you. Thank you.
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Hello,
Please share WordPress your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below:
Looking forward to helping you. Thank you.
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Hello,
Thank you for contacting MyThemeShop today.
All our themes should perform great. Assuming your hosting is good, did you try following this guide?
https://mythemeshop.com/blog/wordpress-speed-optimization/Looking forward to helping you.
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Hello,
Can you please set the Comparison type to Regex? It is currently set to Exact:
Also, please use the redirection type as 307 to test.
Once you know everything's working fine, then update the redirection to 301
Hope that helps. If you have any further question(s), please let us know. Thank you.
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Hello,
Apologies for the confusion. Can you please try these settings in the Regex of the plugin?
Source:[category/(.*)]
Destination:
tag/$1
Also, please provide with the screenshot of what you have set in the Redirection if this doesn't work,
Looking forward to helping you. Thank you.
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Hello,
Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.
Can you please confirm if you have this setting turned off for the Category name to show in the slug?
/wp-admin/admin.php?page=rank-math-options-general
Also, can you please provide us with the list of the active plugins? There could be a conflicting plugin installed on your website causing that error.
Looking forward to helping you.
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Hello,
Also, I wanted to chime in and check if you have these settings enabled for the WooCommerce's categories:
wp-admin/admin.php?page=rank-math-options-titles#setting-panel-taxonomy-product_catLooking forward to helping you. Thank you.
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Hello,
Can you please confirm the settings from the WordPress's General Settings area?
The plugin picks the data from there.
Looking forward to helping you. Thank you.
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Hello,
Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.
Please share your WordPress login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below:
Looking forward to helping you.
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Hello,
It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in the future, do let us know. We are here to help you.
Could you please leave us a testimonial (if you haven't already done that) about your overall experience with the plugin and the support? This will help us serve you, our members, better. We appreciate your time and patience.
https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-postThank you in anticipation.
[Rank Math SEO Plugin] Feature images not in sitemap
in Rank Math Free
Posted
Hello,
Please add your website's URL as well in the sensitive area.
Looking forward to helping you. Thank you.