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Montgomerie

Support
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Posts posted by Montgomerie

  1. Hello,

    Sorry for the miscommunication. The link was requested to confirm if the issue you are facing could be a bug in the plugin.

    But it seems like it is not a bug in the plugin.

    For the premium version, we have a 30 day money back policy. If the plugin doesn't work, you can either seek help out request for a refund and we will issue a complete refund immediately. No questions asked.

    Hope that helps. If you have any further questions, please let us know. Thank you.

  2. Hello,

    Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

    I went ahead and flushed the rewrite cache by visiting this page on your website:

    /wp-admin/options-permalink.php

    and click on the Save Changes button, without making any changes to any setting.

    That seemed to have fixed the issue. I'm not seeing a 404 page on your homepage anymore.

    Can you please check and confirm on your end?

    P.S. I can see the following code on your website's header on the frontend. You may want to check the custom CSS you added again:

    #wpadminbar { display:none; }

     

  3. Hello,

    Glad that helped.

    We would request you to take a couple of minutes to REVIEW the plugin and give it 5-STARS on WordPress.org, if not already
    https://link.mythemeshop.com/reviewrankmath

    Your kind words motivate us and help us put more effort into the development of this plugin and make it even better.

    We really need your positive feedback to push even harder, keep the plugin FREE, and continue the development of the plugin in full-swing.

    If you are planning to do a 4-star review or anything less, please don't. Instead, reply here and let us understand your requirements so we can get a 5-star rating from you as well. Can not afford even a single user to be disappointed over anything.

    Thank you.

  4. Hello,

    Glad that helped.

    We would request you to take a couple of minutes to REVIEW the plugin and give it 5-STARS on WordPress.org, if not already
    https://link.mythemeshop.com/reviewrankmath

    Your kind words motivate us and help us put more effort into the development of this plugin and make it even better.

    We really need your positive feedback to push even harder, keep the plugin FREE, and continue the development of the plugin in full-swing.

    If you are planning to do a 4-star review or anything less, please don't. Instead, reply here and let us understand your requirements so we can get a 5-star rating from you as well. Can not afford even a single user to be disappointed over anything.

    Thank you.

    • Like 1
  5. Hello,

    Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

    We are working on improving how we analyze the content and next week we will release an update which should make the plugin compatible with most of the page builders and other page builder plugin owners can use the API of RM to make their plugin compatible.

    With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.

    I hope that helps. If you have any further question(s), please let us know.

     

  6. Hello,

    Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

    Sorry to disappoint but, unfortunately, we do not have the filter for the Schema output of the Breadcrumbs. We will add it in the future version of the plugin.

    We seek your patience and understanding in this matter.

    Meanwhile, if you need any assistance, feel free to open a new support ticket.

  7. Hello,

    We removed the requirements for the new field and we are picking the data from the following field:
    Gdyw0b+

    Also, for the offer field, nothing could be done there unless a product is actually an offer, otherwise, Google would treat that as a manipulation of the result.

    They are recommendations anyway and not the errors in the Schema data.

    Hope that helps. If you have any further question(s), please let us know.

  8. Hello,

    Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

    It is working fine for us with the latest versions.

    Please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below:
    sensitive.jpg

    Please make a reply once you update the details, so we get notified.

    Looking forward to helping you.

     

  9. Hello,

    Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

    Can you please confirm if you are using the latest version of the Rank Math plugin?

    If so, please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below:
    sensitive.jpg

    Please make a reply once you update the details, so we get notified.

    Looking forward to helping you.

     

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