Montgomerie

Hello, Glad that helped. I'm closing this ticket. If you need any further assistance, please feel free to open a new ticket. Thank you.

Hello, Sorry about that. Can you please try again? I changed a few permission settings. Hope that helps. Thank you.

Hello, That is very kind of you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.

Hello, Thank you for contacting MyThemeShop today. Attachment sitemaps should not be generated as those add to the thin content and might attract a penalty from Google. Unless you have a strong reason to enable them, we would advise against them. If you are still willing to generate them, please let us know and we will help you with the steps. Looking forward to helping you. Thank you.

Hello, Thank you for posting the details. I checked the sitemap and it's showing the latest entries to me. Can you please try in some other browser after clearing the browser cache? Also, I would advise submitting your sitemap again to Google so it crawls your website. Hope that helps. If you have any further question(s), please let us know.

Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in the future, do let us know. We are here to help you. Appreciate your patience and understanding in this matter. Good day.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please check my replies here: 1. Please share your Wordpress & FTP login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: 2. You can safely ignore those warnings for now. They will be attended in the upcoming versions. 3. You can follow this guide to reach 100/100 in the tests: https://mythemeshop.com/kb/wordpress-seo-plugin-rank-math/score-100-in-tests/ However, please take that as a guideline and you do not need to follow that religiously. At the end of the day, make the article useful for the users and not for the search engine bots. Looking forward to helping you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.

Hello, Google does take time. To expedite, you can submit your Sitemap again and let Google crawl your website. But please stay advised that Google may or may not honor that request. If they feel that one of your inner pages are more helpful to the users, they will display that in the search result, and that is very normal. Big sites like Moz also have their inner pages indexed and showing up on search results from time to time. Hope that helps. If you have any further question(s), please let us know. Thank you.

Hello, It seems like the latest version fixed all those issues. Can you please check with the other ticket? Thank you.

Hello, Thank you for contacting MyThemeShop today. The canonical tags are adding correctly to your pages, I just visited one of them. However, it's entirely upon Google to honor that or not. I have updated the Sensitive Data with more information. Hope that helps. If you have any further question(s), please let us know.

Hello, What I did is disabled the Redirection Module from the plugin for now, as you were not using it. Along with that, I uploaded the latest version which is not available publicly yet. Everything is working fine, for now, you might see SEO Scores in the post archives not displaying completely, but don't worry about them. That does not interfere with the Search Engines. Can you please test on your end? Thank you.

Hello, Thank you for the information. As we speak, our team is investigating it further and I will update in this ticket as soon as there's a solution to it. Seeking your patience and understanding in this matter.

Hello, Thank you for updating the information. Can you please repeat the steps to reproduce the issues and let us know? We have the error log enabled on your server and will be able to identify the culprit. Looking forward to helping you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please share your FTP login details as well in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.

Hello, Glad that link helped. If you need any further assistance, please let us know. We are here to help. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. You can find the download instructions on this page: https://www.facebook.com/notes/rank-math-seo-plugin/download-rank-math-for-free/222805191925148/ Hope that helps.

Hello, Thank you for contacting MyThemeShop today. Sorry to disappoint but the News Sitemap feature is not available yet. We have an ETA of it in the month of February in the coming year if not earlier. Hope that helps. If you have any further question, please let us know.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. I have uploaded a newer version of the plugin which is not released publicly yet. Can you please check again? If the issue persists, to help you faster, we would like you to perform a quick conflict check on your website using the instructions below. You can follow these instructions on your live website as well, as running this conflict check does not affect your website visitors. Here are the steps for you to follow. Log into your WordPress Administrator, and navigate to the dashboard Navigate to 'Plugins', and go to 'add new' On the next page, enter 'Health Check' in the search bar and wait for the screen to refresh The official Health Check plugin by WordPress.org should be visible as the first result. Please install and activate the plugin You will reach the plugin page automatically, and a notice will appear. Click 'I understand' to continue On the WordPress Menu on the left, hover over the dashboard. You will notice a new 'Health Check' option, click on it On the page that appears, there will be several tabs. Please navigate to the 'Troubleshooting' tab Press the 'Enable Troubleshooting Mode' to start the troubleshooter Once you complete these steps, you are in troubleshooting mode. All the plugins on your website have been disabled only for you. Your theme has also been disabled, but only for you. To diagnose the root cause of your problem, you would enable each plugin one by one until an issue is found. The last plugin that causes the issue will probably the cause of the conflict. Here are the steps in more detail. With all plugins and the theme disabled, try reproducing the issue. If you still have the issue, your WordPress setup is the root of the problem. If not, then continue. On the top bar, navigate to the 'Troubleshooting Mode', hover over it, and enable the MyThemeShop plugin in question. After that, try to reproduce the issue. If you have the issue, the plugin is conflicting with WordPress If not, then the plugin is not causing issues with WordPress. Continue to the next step Navigate to the "Troubleshooting Mode" in the top bar again, and enable any other plugin. Then try reproducing the issue. If you have the issue, then the plugin you just activated is conflicting with the MyThemeShop Plugin If not, then this plugin is not causing issues with the MyThemeShop plugin Repeat step no 3 by enabling one plugin at a time and checking if the problem exists. When the problem happens, the plugin you last activated is causing the issue. If the issue is still not resolved, then it might be an issue with the theme you are using. Here is how you confirm if your theme and the MyThemeShop plugin are conflicting with each other. Enter troubleshooting mode again using the instructions above. Using the Troubleshooting mode, activate your regular theme by selecting the 'Use your current theme option'. Activate the MTS plugin you want to check and try to reproduce the issue. If the issue appears, your theme conflicts with the MTS plugin. If not, then the issue is with another plugin. You can continue enabling other plugins to pinpoint the plugin and contact their support for a resolution. Once you complete the above steps, please let us know. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.

Hello, Thank you for providing the details. Can you please test again? We uploaded the latest plugin files on your server and also added them in the Sensitive Area. Hope that helps. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.

Hello, Did you try in an incognito/private window? As it's working perfectly fine on my end. Please do share a screencast in the sensitive area. Looking forward to helping you. Thank you.

Hello, Can you please try in an incognito window as it's showing correctly to me? Looking forward to helping you. Thank you.

Hello, I just wanted to chime in and mention that you can do it an easy way as well by following this image tutorial: https://mythemeshop.d.pr/RfyiuL Hope that helps. If you have any further question(s), please let us know. Thank you.