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Jitendraa

Support
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Everything posted by Jitendraa

  1. Hello, Nice to know you found our themes and support to cover your requirement. if you need any other help in future, feel free to ask. Thank you for using MyThemeShop.
  2. Hello, Nice to know you found our themes and support to cover your requirement. if you need any other help in future, feel free to ask. Thank you for using MyThemeShop.
  3. Hello, We are glad to hear that. Let us know if you need any further assistance with our products so that we can help you regarding that. Thank you.
  4. Hello, Yes, you can select the sidebar layout to (No Sidebar) when you create posts in the theme. http://awesomescreenshot.com/06f53aow72 Let us know if you need any other help. Thank you.
  5. Hello, On which device you are testing that? Can you please check the same in Chrome browser in the same device to see if you are facing the issue there or not? Looking forward for your reply. Thank you.
  6. Hello, Thank you for using Point Pro. 1. Yes, Point Pro support Footer widgets. You can activate the footer widgets by going to Appearance >Theme Options > Styling Options > Footer. 2. It will be better to use image of equal dimension. But if you have already added images of what you are referring, then after adding the image to your site. you can use a plugin called Ajax Thumbnail Rebuild and rebuild all your images for better look there. Let us know if you need any other help. Thank you.
  7. Hello, You can find the features of Point Pro theme here: https://mythemeshop.com/mts/themes/pointpro/ Let us know if you need any other information there. Thank you.
  8. Hello Andrea, Thank you for using Schema. Schema is compatible with Adsense. You can use adsense using the options present in theme options or using widget in widget areas. If you own one license, then you can use this theme in as many sites as per your requirement. But the license is valid for one year only. After that you can use the themes but you can not get support or update fort that. If you want to continue with support and update, then you can renew your license again. https://mythemeshop.com/mts/pricing/ Hope that helps. Let us know if you need any other help regarding that. Thank you.
  9. Hello, Thank you for your complement. Let us know if you need any other help in future. Thank you for using MyThemeShop.
  10. Hello, Nice to know your experience with MyThemeShop products. Thank you for using MyThemeShop.
  11. Hello, We are glad you found our help useful. Let us know if you need any other help in future. Thank you for using MyThemeShop.
  12. Hello, We appreciate your experience with MyThemeShop. Let us know if you need any other help regarding our products in future. Thank you for using MyThemeShop.
  13. Hello, We appreciate your experience with MyThemeShop. Let us know if you need any other help regarding our products in future. Thank you for using MyThemeShop.
  14. Hello, Thank you for choosing MyThemeShop. Can you please share link to your site so that we can take a look into it? Looking forward for your reply. Thank you.
  15. Hello, We are really sorry for the issue you are facing due to the theme and dummy installation. Can you please start a new thread under the Premium Support section so that we can help you better regarding that? The premium theme section has a sensitive area present there. You need to share your WP login details there so that we can log into your site and fix that for you. Thank you.
  16. Hello, Sorry for the late reply. By default this feature is available with OnePage theme. You just need to make the Parallax background On by a toggle present inside the appropriate section, add a background image and save the changes. Let us know if you need any other help Thank you.
  17. Hello. We are glad you found our products and support helpful. If you need any other help in future, feel free to ask. Thank you for using MyThemeShop.
  18. Hello, Thank you for your consideration. If you need any other help in future, feel free to ask. Thank you for using MyThemeShop.
  19. Hello, @islamiclandmarks: Thank you for using SociallyViral. As mentioned in your quoted text, the theme do not support the left and right sidebar at a time. You can either use the right sidebar or the left sidebar at a time in this theme. If you want both sidebars at a time, then you have to use some third party plugin for that. Thank you.
  20. Hello, Regarding the pricing you can visit here for more details: https://mythemeshop.com/pricing/ And regarding the refund, have you contacted us through the contact form? If not, then please contact us through the Contact form with your problem and requirement: https://mythemeshop.com/contact-us Thank you.
  21. Hello, All themes purchased before 25 Jan 2015 come with lifetime support and updates but the purchases after that have one year of support and updates.All our club members only receive updates and support until they pay the nominal $9 per month fee (which has been changed to $15 from 25th Jan 2015). We offer one year of Premium support and Updates. After a year, the subscription expires and you won't be able to access Premium support and updates. However, you will still be able to use any downloaded item for lifetime on unlimited domains you own. Hope that helps. Feel free to ask if you need any other help. Thank you.
  22. Hello, Thank you for using best. Please share link to he page so that we can help you with some CSS for achieving that. Looking forward for your reply. Thank you.
  23. Hello, Glad to know if you found our help useful. If you need any other help in future, feel free to ask. Thank you for using MyThemeShop.
  24. Hello, We are glad to know that. Thank you for using MyThemeShop.
  25. Hello, We are glad to hear that from you. We will look forward to help you if you need anything else regarding your theme in future. Thank you for using MyThemeShop.
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