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Everything posted by Jitendraa
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[WP Notification Bar] Is there a demo available for test?
Jitendraa replied to ryan418's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. We do not have any demo for testing but, you can check the Free Notification bar plugin with your site. If that is working fine, then you can go for the Premium version of the plugin. https://wordpress.org/plugins/wp-notification-bars/ Hope that helps. Thank you. -
Hello, Thank you for contacting MyThemeShop and your interest in Content Locker plugin. You can use either Sign In locker or Social locker in the plugin. Regarding the compatibility, we have not tested the plugin with the mentioned plugin. Let us know if you need anything else. Thank you.
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[Coupon] My Subscription was cancel without prior notification
Jitendraa replied to a topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. We have replied to you in your email. Let us know if you need anything else. Thank you. -
Hello, Sorry to disappoint but that feature is unfortunately not available at this time. With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know. We're sorry we couldn't give you better news here. If you have any further question(s), please let us know. Thank you.
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Hello, Thank you for contacting MyThemeShop. Yes, you can include reviews inside Custom post types in the same way you are doing in posts and pages. You can add reviews like this in your posts/custom post types: https://demo.mythemeshop.com/wp-review-pro/excepteur-sint/ You can not share the reviews directly in social media. You need to share the post/custom post type containing the review. You need to add reviews on each page manually. Let us know if you need anything else. Thank you.
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[PointPro] Cant Complete Purchase after multiple try Via Paypal
Jitendraa replied to rjcxlove's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. You need to click on the below URL to pay for the theme directly: https://mythemeshop.com/go/pay/SENFJ-c25660360f1cb607 Hope that helps. Let us know if you need anything else. Thank you. -
[WP Review Pro] Integration for Custom Post Types
Jitendraa replied to marc867's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. Yes, you can get the review feature with every custom post type including Posts and Pages. So if you add comments to your Custom post types, then user can comment there with their review. Let us know if you need anything else. Thank you. -
[WP Review Pro] Integration for Custom Pos Types
Jitendraa replied to marc867's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. Yes, you can get the review feature with every custom post type including Posts and Pages. So if you add comments to your Custom post types, then user can comment there with their review. Let us know if you need anything else. Thank you. -
Hello, Thank you for contacting MyThemeShop. Yes, those are CSS issues and can be fixed. Thank you for bringing this to our attention. We'll fix that in the demo too. Let us know if you need anything else. Thank you.
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Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. All our products are available with one year of premium support and updates and are mentioned on the landing pages as well: http://take.ms/8A6EU However, anything you download can be used for the lifetime on unlimited domains you own. The product's price on the landing page is for the first year. From the second year, you have to pay a nominal and discounted price to get support and updates. You can cancel at any time, though. Though, if you want, you can purchase the theme again and use coupon code “RenewalDiscount” to get the item for a discounted price. After you add the product to your cart, you will be taken to the cart page. There, you can apply the coupon as shown in the screenshot below: http://take.ms/Spaiz If that doesn't help, please contact our accounts department from this page linking to this ticket: https://mythemeshop.com/contact-us/ Looking forward to helping you. Thank you.
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Hello, Thank you for the feedback. We try our level best to keep up with the support requests . If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
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[Yosemite] More infos on theme features
Jitendraa replied to markus348's topic in Pre Sales Questions
Hello, Thank you for your interest in Yosemite. 1. Yes, you can leave your posts without Featured image. It will somehow look like this: https://screensync.net/pIRE6lLe 2. Unfortunately, this theme dies not support widgets in the footer area. 3. You need to use Post format plugin to cover your requirement. Hope that helps. Thank you. -
Hello, Thank you for your testimonial. We are glad you found our help useful. If you need any other help in future, feel free to ask. We'll be happy to help. Thank you for using MyThemeShop
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Hello, Thank you for the feedback. We try our level best to keep up with the support requests . If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
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Hello, Thank you for the feedback. We try our level best to keep up with the support requests . If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
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Hello, Thank you for contacting MyThemeShop. Unfortunately there is no way in the theme to show the Expired Coupons. Let us know if you need anything else. Thank you.
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[Yosemite] Yosemite Theme, Customization Question
Jitendraa replied to anders361's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. Please stat a new ticket here so that we can help you better. Looking forward to helping you. Thank you. -
Hello, Thank you for contacting MyThemeShop. Are you referring to the pre loader image? If so then unfortunately there is no way to achieve that using he theme options. You need to look for some Third Party plugin which is having that functionality to cover your requirement. Let us know if you need any other help. Thank you.
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[WP Notification Bar] Multiple buttons
Jitendraa replied to remadebybirdhandsinf's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. Yes, you can use Custom codes with the Notification Bar plugin. You can use your HTML and CSS for creating a button with URL. Hope that helps. Thank you. -
[Memberships] Current Thrive Themes Customer
Jitendraa replied to isuccesslab's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. Please contact our sales team here so that we can help you better in this matter. Looking forward to helping you. Thank you. -
Hello, Thank you for contacting MyThemeShop. The shortcodes are coming from a plugin called WP Shortcode. And in this plugin, the icons are removed from the alert boxes. So if you use this plugin with Pinstagram, you can get the shortcode box exactly like the one in the Schema theme you are using. Hope that helps. Thank you.
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Hello, Thank you for the feedback. We try our level best to keep up with the support requests . If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
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Hello, Thank you for the feedback. We try our level best to keep up with the support requests . If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
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Hello, Thank you for contacting MyThemeShop. Unfortunately there is no way to import CSV files in the Coupon theme. With that said, I'd like to mention, this is something which is already added as a suggestion for the theme. Our development team will look at it and if there is something we can do to it, this functionality will be a part of the theme in future. Let us know if you need anything else. Thank you.
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Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.