Mili

Hello, Thank you for contacting MyThemeShop today. Our plugin is not fully compatible with WPML. You can however create quizzes in each language and play it without problems. But some advanced features can not work properly, such as statistics. Looking forward to helping you. Thank you.

Hello, We have consulted with our lead developers about your request and they have confirmed that at this time this feature is not available in our plugin. We apologize for the incovenience. Looking forward to help you.

Hello, Thank you for contacting MyThemeShop today. Unfortunately the plugin does not have that functionality. We apologize for the inconvenience. Looking forward to helping you. Thank you.

Thank you for using MyThemeShop.

Hello, Unfortunately our support policy does not cover troubleshooting for issues with third party plugins or looking for incompatibilities with third party plugins. We apologize for the inconvenience.

Hello, Thank you for contacting MyThemeShop today. Unfortunately by default our plugin is not capable of doing that. However it might work if you have another plugin which can post media in user comments. It's just a suggestion as we do not know of a plugin that can do that or if it will work or not. Looking forward to helping you. Thank you.

Hello Haitham, Thank you for taking the time to write us a testimonial, we really appreciate that as it motivates us to help our users. Thank you for choosing MyThemeShop.

Hello, Thank you for contacting MyThemeShop. For that particular question: please contact our Accounts team here: http://mythemeshop.com/contact-us Thanks,

Hello, Our policy does not allow us to offer support after the initial one year purchase of the plugin. You can have free access to support and updates during that initial one year. But if you require support beyond that you will need a subscription to our services. If you need to submit a complaint or request your subscription to be renewed please contact our Accounts team here: http://mythemeshop.com/contact-us Thanks,

Hello, Thank you for contacting MyThemeShop today. Unfortunately the plugin does not have that functionality by default. As much as we would love to help you achieve that it would require a custom solution. You can submit a customization request here, and our developers can let you know how much it would cost to implement that. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. Unfortunately the theme does not have that functionality. As much as we would love to help you achieve that it would require a custom solution. You can submit a customization request here, and our developers can let you know how much it would cost to implement that. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. We are unable to open the link you shared. Please share the screenshot of the theme that you need. Looking forward to helping you. Thank you.

Hello, Thank you for taking the time to leave us a testimonial, we really appreciate that and motivates us to continue helping you in the forums. Thank you for choosing MyThemeShop.

Hello, We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial: https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/ If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support: Premium Support For Just $9/year Once purchased, please open a new support ticket by following this tutorial: https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/ We handle all our theme/plugin related help through our support ticket system. One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too. Looking forward to help you.

Hello, Thank you for your kind words and detailed testimonial, we really appreciate that. Our team is happy to know that you are satisfied with our services. We hope to see your business grow and we hope to be able to help you again. Thank you for choosing MyThemeShop.

Hello, Thank you for contacting MyThemeShop today. Can you tell us with which email you purchased the Content Locker Pro plugin please? Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. It is not possible to display Facebook content in the Testimonials section of the theme. You would need a custom solution for that. For example if you have a code from Facebook, such as an HTML code which you know would allow you to embed Facebook posts just like you can embed a YouTube video into a site, then you can grab that code and place it into the /home/section-testimonials.php file of your site. Looking forward to helping you. Thank you.

Hello, We apologize for the inconvenience. Thank you for using MyThemeShop.

Hello, Thank you for contacting MyThemeShop today. 1 - If you managed to install a theme then you need the Connect/Updater plugin that you can download from MyThemeShop.com member's area. It will check to see if you have a valid licence and then activate the theme for you so that you can use it. 2 - Only if you have a valid licence for that domain name. 3 - The information is only accessible to MyThemeShop.com members. 4 - We cannot guarantee what will happen if you give your username and your password to other people. Those people might change the password on you. The licence is attached to one single domain name, therefore even if you give the password to someone else they cannot use the theme on another domain, unless you buy more licences for them. Looking forward to helping you. Thank you.

Hello, Thank you for your kind words, our team is very happy to know that you are satisfied with our services. We look forward in helping you again.

Thank you for using MyThemeShop.

Hello Sachin, Thank you for contacting MyThemeShop today. We do offer a YouTube subscribe button and as far as we know it works. If for some reason it does not work you are entitled to a full refund within 30 days, no questions asked. Looking forward to helping you. Thank you.

Hello, Thank you for leaving us a testimonial, it means a lot to our team. We are happy to know that you are satisfied with our services.

Hello, We are the ones who are thankful for your time and patience and for being our customer. Thank you for those kind words. We hope to see you again in our forums.

Hello, Thank you for contacting MyThemeShop today. For this issue please contact our Accounts team here: http://mythemeshop.com/contact-us Looking forward to helping you. Thank you.