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Mili

Support
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Everything posted by Mili

  1. Hello, Thank you David for your kind words, we appreciate you being part of our community. Looking forward to help you.
  2. Hello, Thank you for taking the time to leave us a testimonial, we are happy to know you are satisfied with our services. Looking forward to help you again.
  3. Hello, Thank you for contacting MyThemeShop today. Do you need help with anything? Looking forward to helping you. Thank you.
  4. Hi, We apologize for the confusion. Our lead developers who worked on the theme have informed me that the theme does not support RTL. We apologize for the inconvenience. Thanks,
  5. Hello, Thank you for contacting MyThemeShop today. 1 - Each theme is unique, and we add or remove features as per the theme requirements, but all our themes are optimized for SEO and performance 2 - It more about the overall site design which you prefer as per your requirements, Schema is for blogs, Digital is more suited for Business websites 3 - Schema is more suited for personal blogs, due to minimal in design it is also best performing theme. 4 - For pricing requests please contact our Accounts team here: http://mythemeshop.com/contact-us 5 - Unfortunately we do not have any videos regarding this theme at this time. Looking forward to helping you. Thank you.
  6. Hello, Thank you for contacting MyThemeShop today. We are really sorry but the theme does not support RTL. Looking forward to helping you. Thank you.
  7. Hello, Thank you for taking the time to write us a testimonial, our team is happy to know that you are satisfied with our services. We look forward in helping you again.
  8. Hi, If you are having issues with the theme please open a new support ticket here: https://community.mythemeshop.com/forum/7-theme-support/ Our support staff will assist you in the premium theme support section. Looking forward to help you.
  9. Hello, Thank you for contacting MyThemeShop today. We have not tested the Beaver builder but you can install the free version of Schema theme and test it with Beaver builder. If it works then you will be able to use the Pro version as well. Looking forward to helping you. Thank you.
  10. Hi, I am not sure what you mean by "site quizzes". I hope the demo can show enough for you. Thanks,
  11. Hi, Our plugin does not generate such URLs, you can test our demo. If you have any issues you can always request a refund. Thanks,
  12. Hi, The Content Locker plugin works with Facebook. However since you are using a free plugin we cannot troubleshoot for you. Only paid users get access to support.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/We handle all our theme/plugin related help through our support ticket system.One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too.Looking forward to helping you.
  13. Hello, Thank you for contacting MyThemeShop today. For all requests regarding prices please contact our Accounts team here: http://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  14. Hello, Thank you for contacting MyThemeShop today. We tested the quiz with Adsense and it works even when reloading. Have you had any issues with our quiz and Adsense? If yes, you can send us a link so that we can take a closer look. Looking forward to helping you. Thank you.
  15. Hello, Thank you for contacting MyThemeShop today. For issues regarding price please contact our Accounts team here: http://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  16. Hello, Thank you for contacting MyThemeShop today. We don't understand what you need help with. Can you elaborate? Looking forward to helping you. Thank you.
  17. Hello, Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that. Unfortunately the plugin does not have that functionality. Looking forward to help you. Thank you.
  18. Hello, Thank you for contacting MyThemeShop today. If you have 1 licence it means that it is one domain name, therefore one website. If you have 2 licences and you have 5 products. That means that you can use those 5 products only on 2 licences/websites. Does that make sense? Looking forward to helping you. Thank you.
  19. Hi, Here is what you need to do; Go here: https://community.mythemeshop.com/forum/7-theme-support/ And open a new support ticket. Open one support ticket for each question. For example your first support ticket's title will be this: changing a featured image and thumbnail image size Then in that support ticket add your details to help us understand what you are trying to do. Our support staff will then help you with that question. Looking forward to help you.
  20. Hello, Thank you for sharing your experience, we really appreciate that. We look forward in helping you again. Happy new year
  21. Hello, Thank you for contacting MyThemeShop today. Please contact our Accounts team here: http://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  22. Hello, Thank you for contacting MyThemeShop today. For this issue please contact our Accounts team here: http://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  23. Hello, Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that. Please try below code by heading over to WP Dashboard >> Appearance >> Theme Options >> Styling >> Custom CSS .add_to_cart_button { display: none !important; } Thanks,
  24. Hello, Thank you for contacting MyThemeShop today. We are not really sure what you mean. Can you give us an example and elaborate on what you are trying to do? Looking forward to helping you. Thank you.
  25. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/We handle all our theme/plugin related help through our support ticket system.One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too.
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