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Everything posted by Ben
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Hi, Thanks. We do put a lot of effort into making our themes not only look nice, but also load fast, by optimizing the code. I'm glad we could help you. Please feel free to open a new topic if you face any other difficulty in the future.
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Hi, Thanks for the feedback, I'm really glad you found our products and support useful. We are indeed planning a social media plugin, among many other things. Please feel free to open a new topic if you need help with anything else.
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Thanks for the feedback. We're glad we could be of help. Please feel free to open a new topic if you need help with anything else.
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Hi, I assume that means your issue has been resolved, and you're satisfied with the customer service Let us know if you need help with anything else.
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Please get in touch with us using our contact form.
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Hi, The PSD files for the themes can be downloaded with a Developer membership. Hope this helps.
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Hi, Thanks for the feedback, I'm glad to know you're satisfied with the themes and the customer service. Feel free to open a new topic if you need help with anything else.
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Hi, Thanks for the feedback, we're glad you're satisfied with our services. Let us know if you need help with anything else.
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[FrontPage] Onepage Vs. Schema - Woocommerce Functionality
Ben replied to robert163's topic in Pre Sales Questions
Hi, Unfortunately, OnePage has no WooCommerce support built in the theme, which means it should work fine, but without any special WooCommerce-related features in the theme. We also cannot guarantee 100% compatibility with the plugin. Schema however (and many other themes in our catalog) is fully WooCommerce-compatible. -
Thank you for the detailed feedback, this will definitely help us improve it in the future.
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Hi Ray, Thanks for the testimonial. We're really glad that you've had a good experience. Could you tell us more about your issue with the ajax tabs widget? This could help us improve it in future updates.
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Hi, Thanks, we're glad we could help. Let us know if you need help with anything else.
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[HotNews] Which Of Your Themes Would Work Well For A Video Blog?
Ben replied to katiaortega83's topic in Pre Sales Questions
Hi, TruePixel is a very popular theme for sharing viral content. You could also take a look at Schema and Pinstagram themes. Hope this helps in choosing the right theme. Let us know if you have any further questions. -
Hi, I'm glad we could help. Let us know if you need help with anything else.
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Hello, In some of our older themes, including TruePixel v1.1, there was a piece of code included for stripping WP login error messages, for additional security. This code isn't included anymore in our themes and updates, so, if this is the cause of the issue, the new version should solve it. But, as my colleague said above, it's hard to say without knowing the details. Please let us know if it doesn't work as expected with the new version, and we'll look into it. EDIT: I just noticed you have uploaded a screenshot in your first post. After taking a look, I'm pretty sure it's caused by the code mentioned above. Installing the latest version should solve the issue.
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[NewsMag] Buddypress, Social And Premium Themes
Ben replied to silkwing's topic in Pre Sales Questions
Hello, Our themes have not been tested for compatibility with BuddyPress, and we cannot guarantee the same. But I think it will work fine, I've seen some of our themes used with the plugin. If it doesn't work, there are a few other similar plugins you could try. Adding new social network button may be possible by modifying some of the theme files. Please open a topic in the Theme Support forum, and we'll help with this. -
Hi, Thanks for sharing your experiences. Let us know if there's anything else we can help with.
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Hi there, Thanks for the feedback, we're really glad to hear that you're satisfied with the theme and our support services. Let us know if you need help with anything else.
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Hi, Thanks for the testimonial, I'm glad we could help. Please let us know if you have any other questions.
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Hi, It's possible to change the number of posts displayed on blog pages (including the homepage) in Settings > Reading. Customizing the post excerpt length requires some changes in the code, but we can help with that, please open a topic in the Theme Support forum after setting up everything else, and we'll assist you with this. It's possible to remove the author and date too, with some custom CSS code. Hope this helps.
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Hi Noelle, Thanks for your testimonial. I'm really glad we could help with your issues. Don't hesitate to create a new topic if you need help with anything else.
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Hi, Thanks for your interest in our theme. Here are the answers for your questions: 1. Schema and our other themes have all the basic SEO features, like proper heading elements on every page, nofollow attributes for certain links, etc. but it is advised to use a plugin like Yoast for more advanced SEO features (which shouldn't be part of a theme anyway). It won't interfere with the theme. And I'd personally recommend Yoast. 2. The theme is translation-ready with the POT file included. There's also a translation panel in the Theme Options that makes translating even easier. 3. Yes, it's possible to create a child theme for Schema. Hope this helps.
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Hi Manish, Thanks for the kind words. I'm glad you're satisfied with the theme and our support service. Don't hesitate to ask if you need help again in the future. And good luck with your site(s).
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Hello, Thanks, it's feedback like this that keeps us going Don't hesitate to ask if you need help with anything else.
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Hi, Thanks for the feedback. We're glad you're satisfied with our services. Let us know if you need help with anything else.