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[SociallyViral] Problem When Viewing On Iphone 6 Plus


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  • Support

Hello,

 

Thank you for your interest in the theme.

 

You need to refresh the page after making it landscape so that you can see the site fine there.

 

http://quirktools.com/screenfly/#u=http%3A//demo.mythemeshop.com/sociallyviral/&w=736&h=414&a=37&s=1

 

Let us know if you still face the issue with the site after that.

 

Thank you.


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The display issue on the iPhone 6 Plus in landscape position is being caused the MyThemeShop demo frame at the top of page.

 

The websites that simulate views really don't pick up issues of that nature.

 

Thank you

Edited by watchr
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  • Support

Hello,

 

Can you please share a screenshot of the issue so that we can get it better to fix that?

 

Looking forward for your reply.

 

Thank you.


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  • Support

Hello,

 

I just tested this on an iPhone 6 and the menu is working fine. Did you try using a different phone to test? Are you using Safari or any other browser to test this? Or are you only checking using the emulation tools? 

 

Looking forward to help.


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I was using the Safari included with the iPhone 6 Plus.

 

Did you use an iPhone 6 Plus - and did you test on the theme demo?

 

I checked your theme on a couple of websites in your showcase, and the menu worked fine, however, I experienced problems when viewing the menu in landscape position when viewing the the MyThemeShop demo.

 

That's why I feel the issue is related to the frame you place on the demo.

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  • Support

Hi,

 

Yes, it might be due to the the demo bar. Please check the direct demo site without the bar from the link below:

http://demo.mythemeshop.com/sociallyviral/

 

It seems to be working for my phone. 


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