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Jitendraa

Support
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Everything posted by Jitendraa

  1. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  2. Hello, Thank you for leaving a testimonial. We are glad to know that we can help you covering your requirement. Let us know if you need any other help. Thank you.
  3. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  4. Hey, Thank you for your testimonial. We are really glad to have helped. Thanks for choosing us and we really appreciate your testimonial.
  5. Hello, Thank you for contacting MyThemeShop. Yes, the theme you are purchasing is having a subscription period of 1 year. After that you can not get support and updates to that theme. However you can use the downloaded theme in your site for lifetime. Let us know if you need any other assistance. Thank you.
  6. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  7. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  8. Hello, As you do not have an active subscription now, you need to renew your subscription first so that you can download the latest version of the theme. if you want, we can provide you with a coupon code to renew for just $19/year. Thank you
  9. Hello, We have removed the wrong version from the themes under your account. You can download the latest version of theme from there. Hope that helps. Thank you.
  10. Hello, @lionelprevot: You need to create a page Submit video and select the page template as Contact page inside the page editor and save the changes. Hope that helps. If you have any further issues, please start a new thread of your own so that we can help you better. Thank you.
  11. Hello, Thank you for using Schema. All the demo files are included in the theme file itself. You just need to go to Appearance > Theme Options > Import/Export > From there you need to import the demo as per your requirement. Also if you want to use the Shop demo, you need to install WooCommerce plugin first. Hope that helps. If you have further queries, you can start a new thread under the Premium Support section. Thank you.
  12. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  13. Hello, Please start a new thread under Premium Plugin Support section, so that we can help you better there. Looking forward for helping you. Thank you.
  14. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  15. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  16. Hello, Thank you for contacting MyThemeShop. After one year of subscription, you can not access the themes and support. You need to renew your subscription before your subscription ends for the next year for the continued support and updates. Let us know if you need any other help. Thank you.
  17. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  18. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. We will try improving our products in future updates. Thank you for using MyThemeShop.
  19. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  20. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  21. Hello, Thank you for your interest in MyThemeShop. 1. By default it is not possible to show images in the menu. You need to install WP Mega Menu for that purpose. 2. Yes, for a single theme, you need to pay $59 for the first time and after 1 year, you need to pay $19 to renew that. Also you can contact our sales team for discounts on the first purchase price. 3. Yes, you need to pay $87 in the first month and from the next month, you need to pay $12 to get the support and updates. After your subscription overs, you can not get access to the themes and updates. However you can use the themes you have downloaded previously. Let us know if you need any other assistance. Thank you.
  22. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  23. Hello, Thank you for contacting MyThemeShop. Please contact our sales team by email here: http://mythemeshop.com/contact-us We will get in touch with you regarding those promotions. Thank you.
  24. Hello, Thank you for contacting MyThemeShop. Please contact our sales team by email here: http://mythemeshop.com/contact-us We will get in touch with you regarding those promotions. Thank you.
  25. Hello, Thank you for your suggestion and valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
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