Jitendraa
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Posts posted by Jitendraa
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Hello,
Can you please start a new ticket of yours and share the WP Login details in the Sensitive area field so that we can check that and help you with that?
Looking forward to helping you.
Thank you.
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Hello,
Thank you for contacting MyThemeShop.
We can not see any purchase associated with this account.
Can you please make sure you have purchased the plugin from this account?
Also, please share the invoice ID of the purchase so that we can check that for you?
Looking forward to helping you.
Thank you.
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Hello,
Thank you for contacting MyThemeShop.
Yes, the theme SociallyViral supports RTL.
Thank you.
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Hello,
Thank you for contacting MyThemeShop and sorry for the issue you are facing.
Can you please let us know what issue you are facing with the plugin so that we can help you with that?
Looking forward to helping you.
Thank you.
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Hello,
Thank you for contacting MyThemeShop and sorry for the issue you are facing.
The Playbook theme is deprecated and won't receive any future updates.
Let us know if you need anything else.
Thank you.
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Hello,
Thank you for taking the time to write us a testimonial, we really appreciates that.
We look forward in helping you again.
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Hello,
Thank you for contacting MyThemeShop.
We do not have a plugin for Coupons, but a theme.
You can find that from here:
https://mythemeshop.com/themes/coupon/
Hope that helps.
Thank you.
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Hello,
Instead of the themes shown in the below page, no other themes will get updated anymore.
https://mythemeshop.com/themes/
Thank you.
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Hello,
Thank you for contacting MyThemeShop.
As long as you have an active subscription, you'll get updates and support for the theme.
Hope that helps
Thank you.
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Hello,
Thank you for contacting MyThemeShop.
For now we have discontinued with the themes.
We'll release new themes in the coming days.
Thank you.
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Hello,
The comment reviews can be moderated but the user review can't.
Let us know if you need anything else.
Thank you.
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Hello,
We are in the process. Updates and products will be released soon.
Thank you.
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Hello,
Can you please let us know which version of the theme you are using?
Thank you.
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Hello,
The theme's features does not support Elementor. However, you can design any page or posts with Elementor without any issues.
Thank you.
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Hello,
Thank you for contacting MyThemeShop.
We have retired most of the themes as we are in the process of upgrading our framework and thus keeping only limited themes for now.
A lot will come soon.
Thank you.
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Hello,
Thank you for contacting MyThemeShop.
Are you using the free version?
The issue you are facing is, you can't see the editor. Correct?
Looking forward to helping you.
Thank you.
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Hello,
Thank you for sharing your experience with us, we really appreciate it.
We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you.
Thank you for using MyThemeShop.
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Hello,
Thank you for contacting MyThemeShop.
Yes, you can use WP Review Pro plugin with Divi without any issues.
Thank you.
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Hello,
Yes, the plugin is working fine with latest version of PHP.
Thank you.
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Hello,
Thank you for contacting MyThemeShop, and we are really sorry for any inconvenience this may have caused.
All our products are available with one year of premium support and updates and are mentioned on the landing pages as well:
http://take.ms/A6sj6It looks like the recurring subscription was left on auto-renew. Our automated system even emailed you about the upcoming charge before making that happen actually.
We are sorry that our product didn't fulfill your requirements. We have issued you a refund, and you should see it back in your payment account soon.
We are continuously improving our products so we would request you to check back in future to see if we might have something relevant to your needs.
Hope that helps, please don't hesitate to let us know if you need help with anything else.
Thank you.
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Hello,
Thank you for leaving us a testimonial, we really appreciate that.
We hope to see you again in our forums as we look forward in helping you.
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Hello,
In this case you can use both at the same time.
Thank you.
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Hello,
Thank you for contacting MyThemeShop.
Currently, we do not have any single site license or 3 site license. We only sale Unlimited site license.
If you want to replace your license to a different domain, then you need to let us know with the domain name so that we'll change that for you.
Or you can upgrade your subscription to Unlimited site licenses.
Hope that helps.
Thank you.
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Hello,
Thank you for contacting MyThemeShop.
Coupon is a theme an Buddyboss is also a theme. So, you can't use both themes at the same time.
Let us know if you need anything else.
Thank you.
[WP Quiz Pro] PHP 8.2
in Pre Sales Questions
Posted
Hello,
Thank you for contacting MyThemeShop and sorry for the issue you are facing.
Can you please share your WP login details and FTP details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below:
Looking forward to helping you.
Thank you.