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Jitendraa

Support
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Posts posted by Jitendraa

  1. Hello,

    Thank you for contacting MyThemeShop.

    Sorry to disappoint but that feature is unfortunately not available at this time.

    With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.

    We're sorry we couldn't give you better news here.

    If you have any further question(s), please let us know. Thank you.

  2. Hello,

    We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:
    https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/

    If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:
    Premium Support For Just $9/year

    Once purchased, please open a new support ticket by following this tutorial:
    https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/

    Looking forward to helping you.

    Thank you.

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