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ToddMTS

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Posts posted by ToddMTS

  1. [HowTo] Wp Review Pro

    in Pre Sales Questions

    Posted

    Hello,

     

    Thank you for contacting MyThemeShop.

     

    Only a post author can fill the full review. Visitors can only give it a star based rating along with their comments.

     

    If you wish to curate full reviews from your visitors, you can do so by enabling them to write full posts using any of the freely available guest blogging plugins.

     

    Hope that helps, please don't hesitate to let me know if you need help with anything else.

  2. Licence Info

    in Pre Sales Questions

    Posted

    Hello,

     

    We do not put any restrictions on the usage of our product.

     

    You can use our products on unlimited domains, websites, and IP addresses.

     

    You cannot resell our products but you can use them on your client website if you purchase the extended membership.

     

    Hope that helps, please don't hesitate to let me know if you need help with anything else.

  3. [Cool] [Cool Theme] Help

    in Pre Sales Questions

    Posted

    Hello,

     

    You have listed this in a free section and your account is listed as a free one as well.

     

    When and where did you purchase the theme? Please contact us via our contact form so that we can restore premium privileges on your account.

    https://mythemeshop.com/contact-us/

     

    Then, you can open a new thread in the premium section where our staff will be happy to help.

     

    If there is anything you need help with, please do not hesitate to let me know. 

  4. [WooCart] Paypal Not Working

    in Pre Sales Questions

    Posted

    Hi Usman,

     

    Since our themes and plugins come with a recurring fee, you need to add a credit card to your PayPal even if you have enough balance in your PayPal to make the purchase. You can cancel the recurring fee of course but adding a credit card is essential for making a payment on MyThemeShop.
     
    Hope that helps, please don't hesitate to let me know if you need help with anything else.

  8. [WP Review Pro] Wp Review Pro

    in Pre Sales Questions

    Posted

    Hi,

     

    Of course there is a way to do that and we would love to provide you with the instructions.

     

    However, you are not listed as a premium member and WP Review Pro is a premium plugin. Please open a new thread in the premium plugin support section so that we can help you make that link nofollow.

     

    Looking forward to help. 

  11. Awesome Support

    in Testimonials

    Posted

    Hello,

     

    We appreciate the kind words and thanks for taking the time to write a testimonial.

     

    I am glad to hear that were able to help you. 

     

    If there is anything you need help with in future, please do not hesitate to let us know. 

  15. [WP Subscribe Pro] One Question About Wp Subsscribe Pro

    in Pre Sales Questions

    Posted

    Hello,

     

    All our products (bought after 25th Jan, 2015) are available with one year of premium support and updates, and is mentioned on the landing pages as well:
     
    However, anything you download can be used for lifetime on unlimited domains you own. There is a renewal fee for receiving updates and support after one year has lapsed but you can cancel that at anytime.
     
    Yes, each product has its own renewal fee so you will need to renew all of the products you own. If you wish, you can check our extended membership which covers updates and support for ALL our themes as well as plugins
     
    Hope that helps. If you have any other question, please let us know. Thank you.

  16. [General] Schema, Steady Income, Point Pro Or Authority

    in Pre Sales Questions

    Posted

    Hi,

     

    Thank you for contacting MyThemeShop.

     

    You should go for our Schema theme. It is the best SEO theme we have and it supports WooCommerce. Which means, you can easily turn your website into an affiliate store if you want. It looks good and fulfils all your other requirements.

     

    You can get it here

    https://mythemeshop.com/themes/schema/

     

    Hope that helps and please don't hesitate to let us know if you need help with anything else.

  18. [General] Getting Started

    in Pre Sales Questions

    Posted

    Hello,

     

    Thank you for contacting MyThemeShop. I am glad that you liked our themes.

     

    If you purchase the extended membership that costs $167, you will get access to every single theme and plugin we have in our store. That includes socialMe, Interactive, JustFit, etc. and any new themes we will release in next 12 months. 

     

    You can use these products for lifetime but we only provide access, updates, and support for 1 year from the date of purchase. If you need updates and support after that, you will have to renew your membership. 

     

    Hope that helps, please don't hesitate to let me know if you need help with anything else.

  25. [HowTo] Premium Support

    in Pre Sales Questions

    Posted

    Hello Don,

     

    Thank you for contacting MyThemeShop.

     

    Yes, of course. I can see you listed as a premium member. You should be able to open a new thread in our premium support forums without any issues. Here's a direct link to opening a thread in the correct section:

    http://bit.ly/1T0H7Ws

     

    If you see a permission denied error, logout from your account and then login again. 

     

    Hope that helps, please don't hesitate to let me know if you need help with anything else.

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