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ToddMTS

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Posts posted by ToddMTS

  10. Social Viral

    in Pre Sales Questions

    Posted

    Hello,

     

    Thank you for contacting MyThemeShop today.

     

    Happy new year to you as well. 

     

    All our products are available with one year of premium support and updates, and is mentioned on the landing pages as well:
     
    However, anything you download can be used for lifetime on unlimited domains you own.
     
    You can easily upload a bigger logo and you want to increase the header section height to match your bigger logo, we will provide you with the instructions. 
     
    You can easily disable the author box from theme options panel as well.
     
    Hope that helps. If you have any other question, please let us know. Thank you.

  11. [Memberships] Planning On Buying Extended Membership

    in Pre Sales Questions

    Posted

    Hello Gaurav,

     

    Thank you for contacting MyThemeShop today and thanks for the interest in our extended membership plan.

     

    First of all, I must say that Elegant themes is great and we like them as well.

     

    However, I think that MyThemeShop is still a better choice and I am obviously biased but I will let you decide that for yourself.

     

    1. We offer way more products than they have.

     

    2. We regularly update all our themes while they only seem to care about the Divi one now. You will see that they rarely are improving their other products which is understandable because Divi is their best selling product and they want to concentrate on that rather than releasing updates for themes that make less number of sales for them. You can verify this yourself. 

     

    3. Our support is best in the industry and we don't leave our users handing high and dry. We spent top dollar to hire the best support people and that's the reason we do not charge a lifetime fee. We have ongoing commitments to our support staff so that we provide top notch support whenever you need. 

     

    4. We spend top dollar on coding our themes. Each theme goes through rigorous quality assessment to ensure that it coded the best it can and loads the fastest it can. You can compare our demos with any of their demos and see the difference. For an example, here is a comparison between one of our blogging themes and one of theirs. 

    https://gtmetrix.com/compare/g5PM9FDR/9uOOmXXp

     

    I used our SociallyViral theme which is sort of similar in visual. If I use our Schema theme, the results would be even more staggering :)

     

    I could go on and on :)

     

    I hope these help you make a good decision on what you want to get :)

     

    If there is anything you need help with, please do not hesitate to let me know. 

  13. Mythemeshop Is Best, But...

    in Testimonials

    Posted

    Hi,

     

    We really appreciate your honest feedback. 

    I am not sure which bugs and errors you are referring to.

     

    Could you please let me know what issues you were facing so that I can let our developers know about them and fix them?

     

    Looking forward to your reply. 

  14. Awesome Video Theme!

    in Testimonials

    Posted

    Hello,

     

    I am really glad to hear that we were able to help. 

     

    It gives us great pleasure to hear words like these from our users :)

     

    Thank you for being a part of MyThemeShop.

     

    If there is anything you need help with, please do not hesitate to let us know. 

  15. Beautiful Themes Amazing Support

    in Testimonials

    Posted

    Hi Maria,

     

    I really appreciate the kind words.

     

    It is our number one priority to keep our customers happy. If we aren't helping improve their website and doing so without having them to jump through hoops - we have what we set out to do.

     

    Testimonials like these make us believe that we heading in the right direction and being successful in our mission.

     

    Good luck and do not hesitate to let us know if there is anything else you need help with in future.

     

    Thank you.

  18. Number 1 Support

    in Testimonials

    Posted

    Hello there,

     

    Thanks a lot for dropping by. I really appreciate your kind works. 

     

    It is always our pleasure to help our users and nothing makes us more happy than to hear that we succeeded in our mission to provide awesome support :)

     

    Thanks for giving us a try. We hope to serve you in future as well.

  20. [Schema] Themes With Schema.org Markup?

    in Pre Sales Questions

    Posted

    Hi Zan,

     

    Thank you for contacting MyThemeShop today. I would love to answer those queries.

     

    1. Schema is best in terms of schema.org compliance. Our other themes have some schema in them as well but if having schema is your number one priority, I would recommend getting Schema theme :)

     

    2. a: That's because the single posts aren't setup to show images. However, you look through our forums and find a plenty of threads with solutions to almost every theme that has this issue.

    b. It is possible that the posts you are checking have post dates disabled on them. This issue can be fixed with ease as well.

     

    Hope that helps, please don't hesitate to let me know if you need help with anything else.

  23. [My WP Backup Pro] Few Things

    in Pre Sales Questions

    Posted

    Hello,

     

    It is shown on that link. You might have selected the "Popular" option and that's the reason you aren't seeing the Backup plugins there

    http://take.ms/Mc1MZ

     

    To check the demos of both plugins directly, please check these links:

    Free: http://demo.mythemeshop.com/s/?theme=My%20WP%20Backup

    Pro: http://demo.mythemeshop.com/s/?theme=My%20WP%20Backup%20Pro

     

    The main features present in Pro version that are missing from the free version are these:

    1. Incremental backup

    2. Access to more backup services

    3. More backup options like Amazon SES, Glacier, MS Azure etc.

    4. Scheduled your Backups

    5. More notification options like Slack, HipChat etc.

    6. and many others :)

     

    Hope that helps, please don't hesitate to let me know if you need help with anything else.

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