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Hello, Thank you for contacting MyThemeShop today. The theme Schema has not been updated in 2023 as there was no major updates required. However if you use the plugin Rank Math, it will have all of the newest features for SEO and your theme will be up to date for SEO. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. We recommend the Schema theme which you can find here: https://mythemeshop.com That theme is good for Blogs, however we are not sure what you need for Books therefore we are not able to give you appropriate recommendation. I hope it helps. Looking forward to helping you. Thank you.

Hello, I issued you a refund to your Stripe account, you should see it appear within a 1 to 3 business days if not immediately. You can now purchase the plugin to activate it's subscription and obtain premium support for it. Looking forward to help you.

Hello, We are really sorry but there was slight confusion. The plugin WP Mega Menu is not a free plugin. Therefore the 9$ subscription is not for it. You need to purchase the actual plugin to activate the subscription. You will then have access to premium support. I hope it clarifies. Looking forward to help you.

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Hello, Thank you for contacting MyThemeShop today. Unfortunately we can only offer support for users who have an active subscription with us. You seem to not have an active subscription. Please opt for our support plan, which costs just $9/year and gives you access to our premium support: Premium Support For Just $9/year Once purchased, please open a new support ticket by following this tutorial: https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/ We handle all our theme/plugin related help through our support ticket system. One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too. Looking forward to helping you. Looking forward to helping you. Thank you.

Hello, Thank you for taking the time to write us, it means a lot to our team. We are happy to know that we were able to quickly solve your issue and we hope to be able to help you in the future as well. Thank you for choosing MyThemeShop.

Hello, Thank you for contacting MyThemeShop today. For guidance on how to purchase Rank Math and promotions please contact our team here: https://rankmath.com/contact/ Looking forward to helping you. Thank you.

Hello William, Thank you for taking the time to write us a testimonial, it will mean a lot to our team. We look forward seeing you again on our forums and we hope to be able to help your business grow. Looking forward to helping you. Thank you.

Thank you for using MyThemeShop.

Hello, This issue would require troubleshooting. However since you are using the free version we are unable to help you, we don't have free support for free plugins. You can however purchase the Pro version, then you will have access to premium support if that issue appears. Our team will then try to assist you and if we do not find a solution you can request a refund. Actually, you can request a refund even if we do find a solution if it is within the 30 day policy. Looking forward to help you.

Hello, Thank you for taking the time to write us a testimonial, it means a lot to our team ! We look forward in helping you again and hope to see your business grow.

Hello, Thank you for contacting MyThemeShop today. For all refunds please contact our Accounts team here: https://mythemeshop.com/contact-us Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. Yes, the theme works with the latest version of WordPress and is safe to use. If you are not satisfied with your purchase you can request a refund. We have a no-questions-asked policy. Looking forward to helping you. Thank you.

Hello, We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/We handle all our theme/plugin related help through our support ticket system.One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too.Looking forward to helping you.

Hi, We are glad that the plugin is working well for you. Thank you for using MyThemeShop.

Hello, Thank you for contacting MyThemeShop today. Unfortunately we are unable to determine why that error is showing just by looking at it. However once you purchase the pro version, and if that issue happens you can create a support ticket and our support staff can troubleshoot further. If they are unable to fix the issue you can request a refund. Actually, you can request a refund regardless if the plugin works or not, we give refunds without any questions asked. Such is our refund policy. Looking forward to helping you. Thank you.

Hello, Thank you for taking the time to write us your testimonial, we really appreciate this. And thank you for being part of our community, we hope to be able to help you in the future again.

Hello, Thank you for contacting MyThemeShop today. The plugin can collect emails, but not cell phone numbers. For cell phone numbers you will need a custom solution, you can hire a developer from UpWork.com to help you configure that. The way the emails are stored is through a service such as MailChimp, then the emails are sent to your account/list in MailChimp. I hope it helps. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. You can perhaps use another plugin which can handle user registration and upon registration redirect them to a quiz page. However our plugin on it's own cannot do that, therefore you would need a custom solution such as a plugin or a developer which can create that for you. Looking forward to helping you. Thank you.

Hello Matthias, Thank you for taking the time to leave us a testimonial, it means a lot to our team. We hope to be able to help you in the future as well. Cheers,

Hello, Thank you for contacting MyThemeShop today. For this issue please contact our Accounts team here: https://mythemeshop.com/contact-us Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. For this issue please contact our Accounts team here: https://mythemeshop.com/contact-us Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. We only recommend the latest PHP versions for the plugin to work. However if you purchase the pro version and it doesn't work on your site you can request a refund, we issue refunds without any questions asked. You will also have access to our premium support where our developers will take a look if the issue is related to PHP or to a plugin conflict. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. The theme does not have a store or shop page, unfortunately. However you can create a page and add images to it, then link each image to a store of your choice. You can do the same for a categories page. Looking forward to helping you. Thank you.