hadi.supersonic Posted January 12, 2019 Report Share Posted January 12, 2019 HELLO . i downloaded the mythemeshop updater plugin and use my username and password that i use for login to mythemeshop.com to connect with plugin but i get this error : cURL error 35: SSL connect error my host said that cUrl is up to date and ssl is insatlled and anything is ok . but when i try to connect with mythemeshop updater plugin , i get that error . help me pls . is it required to buy an plan ? Link to comment Share on other sites More sharing options...
Support Mili Posted January 12, 2019 Support Report Share Posted January 12, 2019 Hello, Thank you for contacting MyThemeShop today. Please contact our team here with your invoice ID : support-team@mythemeshop.com We were not able to locate any purchasing history from your account, our Accounts team will respond to you by email. Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
dep.comercial Posted February 7, 2019 Report Share Posted February 7, 2019 On 12/1/2019 at 2:14 PM, hadi.supersonic said: HELLO . i downloaded the mythemeshop updater plugin and use my username and password that i use for login to mythemeshop.com to connect with plugin but i get this error : cURL error 35: SSL connect error my host said that cUrl is up to date and ssl is insatlled and anything is ok . but when i try to connect with mythemeshop updater plugin , i get that error . help me pls . is it required to buy an plan ? HI Hadi, Have you been able to solve the problem? The same thing happens to me and I am unable to find a solution. I wrote several times to support but no answer. Link to comment Share on other sites More sharing options...
Sam Posted February 7, 2019 Report Share Posted February 7, 2019 Hello @dep.comercial, I don't see any ticket from your account, could you please share the ticket link? If you are getting cURL error, that means hosting environment is using the old version of cURL, please ask your hosting support to upgrade the cURL version to the latest one. This will resolve the issue. Looking forward to helping you. Thank you. Link to comment Share on other sites More sharing options...
dep.comercial Posted February 8, 2019 Report Share Posted February 8, 2019 13 hours ago, Sam said: Hello @dep.comercial, I don't see any ticket from your account, could you please share the ticket link? If you are getting cURL error, that means hosting environment is using the old version of cURL, please ask your hosting support to upgrade the cURL version to the latest one. This will resolve the issue. Looking forward to helping you. Thank you. Hi Sam i will Send new ticket. Thank you. Link to comment Share on other sites More sharing options...
Support Jitendraa Posted February 8, 2019 Support Report Share Posted February 8, 2019 Hello, Sure, please start new ticket with your issue so that we'll help you with that. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
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