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[Rank Math SEO Plugin] Issues with WP Bakery


oneil.sara.a
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  • Support

Hello,

Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

Please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below:
sensitive.jpg

Please make a reply once you update the details, so we get notified.

Looking forward to helping you. Thank you.

 


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  • Support

Hello,

I could not access your Posts/Pages with the provided access details. Please give us admin access so we can debug this issue on your site.

Looking forward to helping you. Thank you.


🏁Rank #1 on Google With our WordPress SEO Plugin.

Score a 💯on PageSpeed and Dominate Search Rankings.

✏ Editing theme files? Please create a child theme to make your changes update-proof.

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  • Support

Hello,

There was some compatibility issue with Rank Math and the WordPress version active on your site (v4.8.3) which was causing the problem. I've forwarded this issue to our development team and they will fix it in the next release of the plugin. For now, to fix it on your site, I updated /seo-by-rank-math/assets\admin\js\assessor.js. Everything now seems to be working fine on your site.

Hope that helps. If there is anything else, please let us know. Thank you.


🏁Rank #1 on Google With our WordPress SEO Plugin.

Score a 💯on PageSpeed and Dominate Search Rankings.

✏ Editing theme files? Please create a child theme to make your changes update-proof.

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  • Support

Hello,

An update will be released later today which will have the fixed files in it.

If you are in urgent need, please let us know and we will send the files here.

Looking forward to helping you. Thank you.


🏁Rank #1 on Google With our WordPress SEO Plugin

Score a 💯on PageSpeed and Dominate Search Rankings.

✏ Editing theme files? Please create a child theme to make your changes update-proof.

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