tmaltzahn Posted December 8, 2014 Report Share Posted December 8, 2014 (edited) Just wanted to follow up on this post. After posting this feedback. MTS responded immediately and helped me set up my theme right away. They made it easy to transfer my content to my new theme. I'm really excited about the theme and appreciate the help from MTS customer support. Best Old Feedback Just wanted to give a little feedback on Mythemeshop. I couldn't be more disappointed with the customer support for mythemeshop. After installing my theme, my Google Webmaster Tools stopped working. The blog roll on the theme doesn't work, the pictures on the blog roll (featured image) has to be put in individually instead of automatically repopulating the photos. And the absolute worst thing about mythemeshop is there is no live customer support. No one to walk you through the process, help you set up your theme. Instead you have a forum where you have to wait hours to handle one issue. Could you see that I get a refund for my order. I will delete the theme and trash all the files. Buy a theme that works with real customer support elsewhere. I was actually going to do a positive review on my site and try to promote mythemeshop, now I think I'll do a negative review. Seriously so disappointed in Mythemeshop. Major let down. Edited December 15, 2014 by Montgomerie tmaltzahn updated the feecback. Link to comment Share on other sites More sharing options...
Ben Posted December 9, 2014 Report Share Posted December 9, 2014 Hi, Thanks for your feedback, we appreciate your honesty. We have contacted you directly regarding these issues, we really hope you'll change your mind about us. I have replied to all your pending threads, please let us know if we can help with anything else. Link to comment Share on other sites More sharing options...
tmaltzahn Posted December 12, 2014 Author Report Share Posted December 12, 2014 Just wanted to follow up on this post. After posting this feedback. MTS responded immediately and helped me set up my theme right away. They made it easy to transfer my content to my new theme. I'm really excited about the theme and appreciate the help from MTS customer support. Best 1 Link to comment Share on other sites More sharing options...
Support Jitendraa Posted December 14, 2014 Support Report Share Posted December 14, 2014 Hello, We are really glad to hear that you have changed your opinion about us. Feel free to ask if you need any other help in future. We are happy to help. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
tmaltzahn Posted December 14, 2014 Author Report Share Posted December 14, 2014 Thanks again for the continued support. Best 1 Link to comment Share on other sites More sharing options...
Support ToddMTS Posted December 14, 2014 Support Report Share Posted December 14, 2014 Hi, It is always a pleasure to help. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
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