expunk7777777 Posted November 27, 2019 Report Share Posted November 27, 2019 Hello! I have a problem with the e-mail collection form on the site with your socialnow theme. The form of collecting e-mail Getresponse, floats on the fixed panel of headings when scrolling the site. In support of the service Getresponse I was told that this problem is not exactly on their side, and the problem on the side of the site and it is solved only by changing the code of the site itself, that is, the code in The socialnow theme or theme options. In the theme options, I did not find such a setting. Please tell me how do I solve this problem? I need that when scrolling the site the form of collecting e-mail would be flipped under the fixed panel of headings, and not as now, it is flipped over the fixed top panel with headings. The address of the site where this problem is observed - http://obmanu-net.ru/ Screenshot with the problem on the site - https://drive.google.com/open?id=1hqejqa3U6YbMfEIAFEjfpInM_jG4F_xt Link to comment Share on other sites More sharing options...
Support Mili Posted November 27, 2019 Support Report Share Posted November 27, 2019 Hello, We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/We handle all our theme/plugin related help through our support ticket system.One of our moderators will definitely help you. You do not need to register separately for the forums, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the support forums. Or, you can log in with your MyThemeShop username and password on the support forum too.Looking forward to helping you. Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
expunk7777777 Posted December 26, 2019 Author Report Share Posted December 26, 2019 Hello! Please tell me whether it is possible to make the page scroll button up, which is by default in the lower right corner of the site, floating in the SocialNow theme? So that when reading an article on the site and scrolling it down, this button appears, and if you can turn it on, then how do you configure this button to appear after a certain number of rotations of the mouse wheel? Link to comment Share on other sites More sharing options...
Support Jitendraa Posted December 29, 2019 Support Report Share Posted December 29, 2019 Hello, We can help you to move the button placement to a bit us. But there is no way to show the button after certain mouse rotations. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
expunk7777777 Posted December 30, 2019 Author Report Share Posted December 30, 2019 Hello! I need to do that on my website https://obmanu-net.ru/ the button that flips the page up, placed in the lower right corner of the site in a fixed form, worked as well as on this site - https://stop-obman.com/, i.e. it was floating and appeared when scrolling down the site articles. How do I implement this? And what do I have to do to do that? This setting is in the SocialNow theme itself or it is not there and you need to provide access to the site so that you make this setting? If you need to add any code to the theme template, I can do it myself, please give only detailed instructions for this. I want the button to look like this on my site too - https://drive.google.com/open?id=1rw4kctd2AXvkoLfETf2wVlK097JNyIpa Link to comment Share on other sites More sharing options...
Support Jitendraa Posted December 31, 2019 Support Report Share Posted December 31, 2019 Hello, You need to purchase a license of the theme and start a new ticket in the Premium Support forum so that we'll help you with this. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now